Reviews

4.6
Based on 1343 reviews
5 Star
59%
4 Star
39%
3 Star
2%
2 Star
0%
1 Star
0%
Craig N – 1 week ago

Lovely stay
Wonderful overnight visit, huge room and bathroom all very clean definitely be back

STEPHEN LAUDER M – 1 week ago

Excellent
I stayed here for 4 nights with breakfast the food was excellent the staff were first class especially a Lithuanian woman and I think the lady name was Gillian who were a credit to your hotel

Chris T – 2 weeks ago

The BEST in Berwick
Had a fantastic stay at a quality hotel. Spotlessly clean throughout. Brilliant staff who are always on hand should you need them. Superb food in the restaurant which in my opinion is second to none. Berwick is a beautiful place and The Kings Arms is THE place to stay. You won’t be disappointed.

Rachel Hills– 2 weeks ago

Friendly hotel
Very friendly, helpful staff - good dinnerin restaurant and convenient location.

Jon S – 3 weeks ago

Mixed and Smiling
One night. All was fine. I liked the decor. Wife was mixed.It’s real Northumbrian right down to the rustic floor tiles. Clean and fresh. I’m guessing the steps at t front of house are historic. Again, liked it.£7 for a pint? No thanks. Next door is £3. Bedrooms well worth the money. Huge, clean, well provisioned.Breakfast? Fab. Personally I’d prefer a plate instead of a bowel but that’s just me. Absolutely brilliant though. Background music was Pink Floyd, Bob Dylan and Beatles. For breakfast?The real smile was the 17 year old lad serving who sang along to ‘Maxwells Silver Hammer.’ PricelessNegatives? We really don’t need all those little stickers in the bathroom. We can work out how to work a sink plug, rotary or otherwise.The Bill: I paid through Expiria. They took the fee 3 days before arrival, no issues at all. I was double charged. But, the management sorted it immediately.That’s the mark of good management.Jon 😀

Andrew flint– 3 weeks ago

My stay
Excellent

Raymond w – 1 month ago

Overnight stay
The overnight stay we had was good and comfortable. Staff very friendly and helpful. Restaurant we found to be good. All food throughout the hotel wasvery good .Stayed here a few times before and have never been disappointed.

Heather M – 1 month ago

Kings Arms
Lovely rooms. Food was great and staff were very friendly and helpful.

Kirstin Parker– 1 month ago

Very comfortable
Lovely room, very clean and comfortable. Would recommend and would happily stay again.

Cynthia L – 1 month ago

Excellent stay
My first trip as a single having lost my husband of many years in July.Lovely quirky hotel, spotlessly clean, very comfortable. Friendly helpful staff, breakfast outstanding in variety presentation and quality.

Colin A – 1 month ago

Excellent
Stayed one night, we found the staff very friendly and helpful in particular Gillian the receptionist. The room was nice and clean with good facilities. Parked right outside the hotel which was a bonus. We would definitely stay again.

T – 1 month ago

Lovely, Clean and Spacious perfect location
Staff were great, room was lovely and spacious, clean and comfortable.Breakfast was great.Location perfect.

Christopher D – 2 months ago

Great Stay
Clean, comfy, quiet 👍

Ron L – 2 months ago

Three Day Stay
We stayed for three nights . Staff were excellent. Big shout out to Gillian who made us very welcome and to both Adam and Laura who served us in the hotel’s lovely Italian restaurant and who were both very cheery and made us feel welcome. Hotel room prices a little high compared to others stayed at recently but atmosphere made up for this.

Nigel G – 2 months ago

Excellent
Stayed 3 nights on a leisure trip to Berwick.Booked direct, had a very large room, bathroom with 2 showers. The accommodation is clean, staff friendly and attentive. The Amore hotel restaurant serves excellent food at reasonable cost, with a varied menu. The hotel has a quirky cocktail bar with a decor not to be missed.We would stay at the Kings Arms again.

Tony C – 2 months ago

Last Minute Gem
Got caught in traffic so ended up having to stay over while away on business. Walked in off the street and booked the room with the very friendly receptionists. Lovely location and a lovely room. I usually stay somewhere else on my Scotland trips but will now be staying here. Lovely.

Andrew T – 2 months ago

Enjoyable stay
Not a good start. I arrived at 3pm Thurs 12th Sep but couldn't get into my room for 35 minutes as cleaning had overrun due to short-staffing (I think someone had had an injury). An unavoidable problem but it was a bit irritating as I was due to get a bus to Norham just after 4pm. All OK in the end.I liked the room (22) and the fact that there was a bath and an iron/board. Small issue with the heater which wouldn't turn off. The next day there was a fire alarm at 6.30pm due to steam from somebody's shower, so we all evacuated. This was dealt with very promptly and professionally by the lady on reception.Breakfast was excellent, with a good choice of GF food including sausages.Altogether, a good hotel and I hope to return.

Conrad G – 2 months ago

Very friendly
Service in restaurant was great, thanks Adam and Mandy

Malachy C – 2 months ago

Lovely
Booked this last minute, hotel staff were very personable and a pleasant stay

Ken P – 2 months ago

Excellent Getaway
Loved our stay in this quaint town, Berwick-Upon-Tweed, and the Kings Arms Hotel was a perfect hotel for our stay. The receptionist greeted us very warmly, explained the breakfast option available, and was very helpful when we needed directions or needed the use of a phone charger cord.The hotel breakfast was reasonably priced and consisted of the standard continental which included coffee, orange juice, dry cereal, milk, fresh fruit, yogurt, toast, pastries and hard boiled eggs. In addition, you also get a full cooked breakfast which is included in the price; delicious egg Benedict and omelettes were two of many options.Our room was well appointed with an electric tea kettle and a pod style coffee maker, cups , cookie treats, instant coffee and hot chocolate mix. The Queen bed was comfortable and the room was very clean. A recent reviewer indicated the seagulls were noisy and dirty. This being a seaport town, you will have birds, not much that any business in town can do to prevent birds on their rooftops. I found the birds relaxing to be honest with you, and fell asleep to their sounds. If you are a light sleeper this might bother you.Standard toiletries like soap, shampoo & conditioner were not included. Nice, large bath towels and toilet paper was made available. It’s possible that hand soap might have been overlooked, but we carry a bar of travel soap with us for such occasions.Dinner on our first night’s stay at the Amore Italian Restaurant inside the Kings Arms Hotel was SUPERB! The roast chicken dinner with mashed potatoes, green beans and a poutine style gravy was so good! The bolognese pizza was equally excellent, and the young waiter who waited on us was so charming, polite and professional. My wife and I can’t wait to come back to this neat little town in the future.

Steve robson Christina P – 2 months ago

Exceptional.
Excellent accommodation,service very good. Restaurant,food,facilities ideal.EveryoneVery friendly. Cocktail and coffee bar VeryPleasant, great Cocktails.We will be back!

Darryl Henry– 3 months ago

Nice stay
The stay was very pleasant Felt sorry for the staffLike everywhere else the were short staffed Staff at the front desk had to handle multiple jobs They were still friendly & helpful

Cameron S – 3 months ago

Fantastic Stay
I was very happy with my stay, the suite was fantastic and had everything I wanted. The staff were very friendly, helpful and professional. Highly recommend to stay here. Also very central to the town.

J – 3 months ago

Comfortable, clean room, in a central location, short walk to a free car park.
A hassle-free stay at the Kings Arms Hotel in Berwick. Staff friendly and helpful, compact but tidy and comfortable room, hot shower. Free biscuits with the tea and coffee sachets always get a plus star from me.Two negative points - a loud fire alarm went off at 9am for about ten minutes (false alarm), and the shower is due a re-grouting!