Reviews

4.5
Based on 1331 reviews
5 Star
59%
4 Star
39%
3 Star
2%
2 Star
0%
1 Star
0%
Christopher D – 12 hours ago

Great Stay
Clean, comfy, quiet 👍

Ron L – 1 day ago

Three Day Stay
We stayed for three nights . Staff were excellent. Big shout out to Gillian who made us very welcome and to both Adam and Laura who served us in the hotel’s lovely Italian restaurant and who were both very cheery and made us feel welcome. Hotel room prices a little high compared to others stayed at recently but atmosphere made up for this.

Nigel G – 1 day ago

Excellent
Stayed 3 nights on a leisure trip to Berwick.Booked direct, had a very large room, bathroom with 2 showers. The accommodation is clean, staff friendly and attentive. The Amore hotel restaurant serves excellent food at reasonable cost, with a varied menu. The hotel has a quirky cocktail bar with a decor not to be missed.We would stay at the Kings Arms again.

Tony C – 2 days ago

Last Minute Gem
Got caught in traffic so ended up having to stay over while away on business. Walked in off the street and booked the room with the very friendly receptionists. Lovely location and a lovely room. I usually stay somewhere else on my Scotland trips but will now be staying here. Lovely.

Andrew T – 6 days ago

Enjoyable stay
Not a good start. I arrived at 3pm Thurs 12th Sep but couldn't get into my room for 35 minutes as cleaning had overrun due to short-staffing (I think someone had had an injury). An unavoidable problem but it was a bit irritating as I was due to get a bus to Norham just after 4pm. All OK in the end.I liked the room (22) and the fact that there was a bath and an iron/board. Small issue with the heater which wouldn't turn off. The next day there was a fire alarm at 6.30pm due to steam from somebody's shower, so we all evacuated. This was dealt with very promptly and professionally by the lady on reception.Breakfast was excellent, with a good choice of GF food including sausages.Altogether, a good hotel and I hope to return.

Conrad G – 1 week ago

Very friendly
Service in restaurant was great, thanks Adam and Mandy

Malachy C – 2 weeks ago

Lovely
Booked this last minute, hotel staff were very personable and a pleasant stay

Ken P – 2 weeks ago

Excellent Getaway
Loved our stay in this quaint town, Berwick-Upon-Tweed, and the Kings Arms Hotel was a perfect hotel for our stay. The receptionist greeted us very warmly, explained the breakfast option available, and was very helpful when we needed directions or needed the use of a phone charger cord.The hotel breakfast was reasonably priced and consisted of the standard continental which included coffee, orange juice, dry cereal, milk, fresh fruit, yogurt, toast, pastries and hard boiled eggs. In addition, you also get a full cooked breakfast which is included in the price; delicious egg Benedict and omelettes were two of many options.Our room was well appointed with an electric tea kettle and a pod style coffee maker, cups , cookie treats, instant coffee and hot chocolate mix. The Queen bed was comfortable and the room was very clean. A recent reviewer indicated the seagulls were noisy and dirty. This being a seaport town, you will have birds, not much that any business in town can do to prevent birds on their rooftops. I found the birds relaxing to be honest with you, and fell asleep to their sounds. If you are a light sleeper this might bother you.Standard toiletries like soap, shampoo & conditioner were not included. Nice, large bath towels and toilet paper was made available. It’s possible that hand soap might have been overlooked, but we carry a bar of travel soap with us for such occasions.Dinner on our first night’s stay at the Amore Italian Restaurant inside the Kings Arms Hotel was SUPERB! The roast chicken dinner with mashed potatoes, green beans and a poutine style gravy was so good! The bolognese pizza was equally excellent, and the young waiter who waited on us was so charming, polite and professional. My wife and I can’t wait to come back to this neat little town in the future.

Steve robson Christina P – 3 weeks ago

Exceptional.
Excellent accommodation,service very good. Restaurant,food,facilities ideal.EveryoneVery friendly. Cocktail and coffee bar VeryPleasant, great Cocktails.We will be back!