Very pleasant stay
Very pleasant stay - hotel lovely and clean food that we had was very good especially the omelettes for breakfast! Also a special mention to Gillian who was on reception, breakfast and bar - she was extremely helpful and considerate especially when I was feeling a little unwell. Many thanks.
2 day stay
Very nice room lovely big bath towels friendly staff
Relaxing stay
Nice room with bath and shower, good location and plenty of parking which was free.Good breakfast
Wee break
Great experience staff very friendly food really good would definitely stay again
Very good
The food was great and the staff very helpful, nothing was too much bother. The room was large and spotless.
Lovely Hotel
Made very welcome on check in and staff were helpful and friendly. Stayed in a superior room which was lovely. Bathroom well appointed with complimentary toiletries and fluffy towels. Ate in Amore restaurant and cannot fault the food or staff. We had a couple of drinks in the bar and prices were reasonable and staff knowledgable about drinks on offerSlept well and had a lovely cooked breakfast. We would definitely return to a clean, friendly hotel with first class staff
Itison deal
Excellent 2 day stay here.Room was lovely and clean, had everything that you need. Hotel and staff were very nice.Could not fault anything. Breakfast was lovely. Cant belief the value and standard of the accommodation for what we paid .
Excellent
What a fantastic hotel. I would go back to Berwick just to stay here. Every single member of staff I encountered, reception, servers, cleaners, night porter, breakfast chef were all so friendly. Lovely room, fantastic breakfast, such a good selection, nice bar, excellent restaurant for evening meal. Loved it all.
Very clean
The hotels receptionist was very kind to us and all the whole of the staff were very friendly and helpful. The room was very clean with fresh towels.
Relaxing Break
Really lovely break at The Kings Arms, centrally located, handy for restaurants and shops. Staff were all really lovely and helpful. Room was spacious and extremely comfortable.Our meal was delicious and breakfast superb with good choice for both. Can’t find fault.
Whimsical wayfarer’s
Stayed the night at the Kings Hotel, walking in off the street, friendly reception staff, adequate room , clean and warm. Goodbreakfast in the morning, maybe more attention to detail required in breakfast room.
Lovely weekend break at the Kings Arms Hotel
Great hotel in the centre of Berwick upon Tweed ,shops on your doorstep and very near the train station .Staff friendly and polite.Excellant service in the hotel , nothing was too much trouble for the staff .Italian restaurant also very good with a varied range of food on offer . Food was excellent and very tasty and I would return again in the future.
Excellent
Staff very helpful. Room lovely and clean. Lovely dinner and breakfast. Would definitely recommend and hope to return.
Itison 2 day stay
Throughly enjoyed our visit, very comfortable accommodation, nice meals, pleasant efficient and friendly staff
Friendly and inviting place to stay.
The Kings Arms is a great place to stay. Warm and friendly staff.The italian restaurant has great food choices that suits most people.
Lovely stay
Had a lovely relaxing stay in this hotel. Stayed for 2 nights and had dinner on the first night. Breakfast both mornings was delicious. And served piping hot. The staff were very pleasant and helpful. Our room was spacious and had everything we needed. If I was to criticise anything it would be just some attention to details in regards to decor, light bulbs out, paint marked. Would definitely visit again
Great Stay
Travelling back from Scotland with a stop over and golf. Was just what we were wanting and perfect.
Well worth a visit
This wasn't the first time I had stayed at the King's Arms and I wasn't disappointed.Lovely spotlessly clean room and bathroom.I had dinner in the Italian themed restaurant and the food was excellent. Sadly I ate too much the evening before and couldn't manage a breakfast! It didn't really matter as having had breakfast here before I knew it would have been good. Well worth a visit, try it!
Lovely Hotel
Just returned from a two night stay, it is a lovely hotelVery clean and comfortable, lovely staff and nice restaurant. Don't let the front step put you off as it desperately needs painting. The exterior is lovely. Would stay there again
A winter’s birthday stay at the Kings Arms
1. Our birthday lunch in the hotel with a group of friends went very well, delicious food and at good value in nice surroundings.2. The guest room.Overall we enjoyed our stay in the second floor king-bed room, 27.A comfortable bed, well provisioned and warm (in winter). The bathroom was very attractive but did have an issue withe bath (the plug could not be fully closed and so the bath needed regular top-up.The hotel. Staff were friendly, helpful and welcoming and the hotel is in a good position in Berwick with lots of local shops on the doorstep. Parking close too if not on the doorstep.The photographs attached are not my own.
Good location
The rooms are nice, clean and warm. Breakfast very simple. The location is great - close to the center and the sea.
Lovely stay with great service
We had a great stay for 2 nights and the food was lovely. Very old building but clean and comfortable. The location was brilliant only 10 minutes walk from the train station. Lovely walk round the walls and to the lighthouse only a couple of minutes away. Great value for money.
Very good hotel shame about the breakfast.
This hotel is very nice and clean the staff are also very pleasant and well mannered, however, we waited over an hour to be served with a cooked breakfast. I work in the service industry and this is totally unacceptable. The hotel was almost full to capacity and yet they one person serving the tables and one chef cooking. I like the idea of ‘freshly cooked’ but come on guys it was valentines weekend and the place was almost full so you should make sure that the manpower meets the needs.! Really nice hotel though.
good stay at Kings Arms Hotel
Very nice hotel and friendly staff. Food very good and room very niceThink the paint on the entrance stairs needed new paint as not a very nice first impression. Other than that thoroughly recommend the hotel.
Absolutely wonderful weekend stay
Staff very helpful and hard working
Voucher used to secure desired dates in the Kings Arms.Ideal.
Despite the misleading description on Itison "Two nights with dinner, wine & breakfast for two", as usual and not unexpectedly the dinner and wine only applied to the first night. However, we did dine there a la carte on the second night because the food was excellent. The accommodation was spacious and a good standard.The staff could not have been more friendly and helpful.Would recommend.Peter & Isobel McLaughlan
Lovely Hotel
Stopped here for 2 nights, lovely hotel, rooms are nice and clean. Breakfast was very nice alot of choice,we also had a meal at the Amore restaurant which is a the hotel which was very nice. Would Recommend this hotel
Great vfm
We booked through ITISON for B&B& Dinner with a full bottle of named wine. Brilliant vfm. Especially as the food was definitely cooked properly on site with a delicious breakfast and dinner (ala Italian).The inn is ancient but sympathetically upgraded but with the usual gremlins in an old building.I have to mention the young woman on desk and covering breakfast - fantastic employee who you would really want working for you. Cheerful, excellent communication skills, tried to sort any issues immediately with solutions and hard working. What more would you wish for!! A bonus should be forthcoming!!
A wee break
Great service from all the staff , food was very good...room cleaning and tidy ..beds super comfy..well worth a visit
Great place to stay.
Stopped of at The Kings Arms for a couple of nights en route to Yorkshire. Our initial room had an issue with the TV connection but this was dealt with immediately resulting in a change of room. The hotel was relatively quiet owing to the time of year, but we had a very comfortable stay, the breakfast was great and the staff very attentive. Certain parts of the hotel maybe require some tlc but overall excellent value and we wouldn’t hesitate to return.
Good like
Everything was clean and tidy recommended.
"Comfort & cosy at the King's Arms"
Reasonably sized room for a single.Room was warm & cosy.Good shower, & toilet flush.Could have done with a glass at the whb.
Comfortable, welcoming
Comfortable, warm and welcoming.Great evening meal and breakfast choices.
Satisfactory
As commented on in other reviews, the hotel needs a considerable upgrade. However, it was clean and warm, and the staff were friendly and helpful. The food in the Amore restaurant was very good.
Excellent value with itison voucher
We had a lovely overnight stay in January, including breakfast, evening meal and a bottle of wine for a very reasonable price. Hotel was very nicely decorated and had an attached Italian restaurant, coffee shop and cocktail bar, all conveniently situated in the centre of town. Service was absolutely excellent, and staff couldn’t do enough to help. Berwick is a gorgeous town and this hotel deserves to be much busier. Great value and a lovely experience.
Hidden Gem
We stayed at the hotel for three days and had a lovely large room, the location of the hotel is in the perfect spot for the local amenities. However the best part of the hotel is their fantastic staff who all were super friendly and extremely helpful. No downside to this hotel good in-house meals and breakfast. Would totally recommend
Christmas 2024
The hotel was excellent and we had a very comfortable room. The hotel staff were friendly and extremely helpful, and the breakfast was fine.
Excellent
Staff were very friendly, informative and helpful.The hotel itself is lovely, great decor, very clean and tidy, and the food they serve is excellent.Would definitely stay there again.
Very comfortable
Had an unexpected stopover in Berwick due to severe weather causing chaos on the trains. I was able to check-in just before midnight and had a good night's sleep in a very comfortable room. The breakfast was great.
Average
Hi stayed there of 1 evening & found theHotel ,staff food decor & cleaning very average.
Lovely stay
Wonderful overnight visit, huge room and bathroom all very clean definitely be back
Excellent
I stayed here for 4 nights with breakfast the food was excellent the staff were first class especially a Lithuanian woman and I think the lady name was Gillian who were a credit to your hotel
The BEST in Berwick
Had a fantastic stay at a quality hotel. Spotlessly clean throughout. Brilliant staff who are always on hand should you need them. Superb food in the restaurant which in my opinion is second to none. Berwick is a beautiful place and The Kings Arms is THE place to stay. You won’t be disappointed.
Friendly hotel
Very friendly, helpful staff - good dinnerin restaurant and convenient location.
My stay
Excellent
Mixed and Smiling
One night. All was fine. I liked the decor. Wife was mixed.It’s real Northumbrian right down to the rustic floor tiles. Clean and fresh. I’m guessing the steps at t front of house are historic. Again, liked it.£7 for a pint? No thanks. Next door is £3. Bedrooms well worth the money. Huge, clean, well provisioned.Breakfast? Fab. Personally I’d prefer a plate instead of a bowel but that’s just me. Absolutely brilliant though. Background music was Pink Floyd, Bob Dylan and Beatles. For breakfast?The real smile was the 17 year old lad serving who sang along to ‘Maxwells Silver Hammer.’ PricelessNegatives? We really don’t need all those little stickers in the bathroom. We can work out how to work a sink plug, rotary or otherwise.The Bill: I paid through Expiria. They took the fee 3 days before arrival, no issues at all. I was double charged. But, the management sorted it immediately.That’s the mark of good management.Jon 😀
Overnight stay
The overnight stay we had was good and comfortable. Staff very friendly and helpful. Restaurant we found to be good. All food throughout the hotel wasvery good .Stayed here a few times before and have never been disappointed.
Kings Arms
Lovely rooms. Food was great and staff were very friendly and helpful.
Very comfortable
Lovely room, very clean and comfortable. Would recommend and would happily stay again.
Excellent stay
My first trip as a single having lost my husband of many years in July.Lovely quirky hotel, spotlessly clean, very comfortable. Friendly helpful staff, breakfast outstanding in variety presentation and quality.
Excellent
Stayed one night, we found the staff very friendly and helpful in particular Gillian the receptionist. The room was nice and clean with good facilities. Parked right outside the hotel which was a bonus. We would definitely stay again.
Lovely, Clean and Spacious perfect location
Staff were great, room was lovely and spacious, clean and comfortable.Breakfast was great.Location perfect.
Great Stay
Clean, comfy, quiet 👍
Excellent
Stayed 3 nights on a leisure trip to Berwick.Booked direct, had a very large room, bathroom with 2 showers. The accommodation is clean, staff friendly and attentive. The Amore hotel restaurant serves excellent food at reasonable cost, with a varied menu. The hotel has a quirky cocktail bar with a decor not to be missed.We would stay at the Kings Arms again.
Three Day Stay
We stayed for three nights . Staff were excellent. Big shout out to Gillian who made us very welcome and to both Adam and Laura who served us in the hotel’s lovely Italian restaurant and who were both very cheery and made us feel welcome. Hotel room prices a little high compared to others stayed at recently but atmosphere made up for this.
Last Minute Gem
Got caught in traffic so ended up having to stay over while away on business. Walked in off the street and booked the room with the very friendly receptionists. Lovely location and a lovely room. I usually stay somewhere else on my Scotland trips but will now be staying here. Lovely.
Enjoyable stay
Not a good start. I arrived at 3pm Thurs 12th Sep but couldn't get into my room for 35 minutes as cleaning had overrun due to short-staffing (I think someone had had an injury). An unavoidable problem but it was a bit irritating as I was due to get a bus to Norham just after 4pm. All OK in the end.I liked the room (22) and the fact that there was a bath and an iron/board. Small issue with the heater which wouldn't turn off. The next day there was a fire alarm at 6.30pm due to steam from somebody's shower, so we all evacuated. This was dealt with very promptly and professionally by the lady on reception.Breakfast was excellent, with a good choice of GF food including sausages.Altogether, a good hotel and I hope to return.
Very friendly
Service in restaurant was great, thanks Adam and Mandy
Lovely
Booked this last minute, hotel staff were very personable and a pleasant stay
Excellent Getaway
Loved our stay in this quaint town, Berwick-Upon-Tweed, and the Kings Arms Hotel was a perfect hotel for our stay. The receptionist greeted us very warmly, explained the breakfast option available, and was very helpful when we needed directions or needed the use of a phone charger cord.The hotel breakfast was reasonably priced and consisted of the standard continental which included coffee, orange juice, dry cereal, milk, fresh fruit, yogurt, toast, pastries and hard boiled eggs. In addition, you also get a full cooked breakfast which is included in the price; delicious egg Benedict and omelettes were two of many options.Our room was well appointed with an electric tea kettle and a pod style coffee maker, cups , cookie treats, instant coffee and hot chocolate mix. The Queen bed was comfortable and the room was very clean. A recent reviewer indicated the seagulls were noisy and dirty. This being a seaport town, you will have birds, not much that any business in town can do to prevent birds on their rooftops. I found the birds relaxing to be honest with you, and fell asleep to their sounds. If you are a light sleeper this might bother you.Standard toiletries like soap, shampoo & conditioner were not included. Nice, large bath towels and toilet paper was made available. It’s possible that hand soap might have been overlooked, but we carry a bar of travel soap with us for such occasions.Dinner on our first night’s stay at the Amore Italian Restaurant inside the Kings Arms Hotel was SUPERB! The roast chicken dinner with mashed potatoes, green beans and a poutine style gravy was so good! The bolognese pizza was equally excellent, and the young waiter who waited on us was so charming, polite and professional. My wife and I can’t wait to come back to this neat little town in the future.
Exceptional.
Excellent accommodation,service very good. Restaurant,food,facilities ideal.EveryoneVery friendly. Cocktail and coffee bar VeryPleasant, great Cocktails.We will be back!
Nice stay
The stay was very pleasant Felt sorry for the staffLike everywhere else the were short staffed Staff at the front desk had to handle multiple jobs They were still friendly & helpful
Fantastic Stay
I was very happy with my stay, the suite was fantastic and had everything I wanted. The staff were very friendly, helpful and professional. Highly recommend to stay here. Also very central to the town.
Comfortable, clean room, in a central location, short walk to a free car park.
A hassle-free stay at the Kings Arms Hotel in Berwick. Staff friendly and helpful, compact but tidy and comfortable room, hot shower. Free biscuits with the tea and coffee sachets always get a plus star from me.Two negative points - a loud fire alarm went off at 9am for about ten minutes (false alarm), and the shower is due a re-grouting!
Over night stop on route to Edinburgh airport
Super nights sleep room was super clean would definitely come again.The only thing I can complain about is my food in the RestaurantI had the fillet carboneri which wasREVOLTING please tell the chef to change his butcher he is not selling him FILLET STEAK kind regards MRF Smail and family
Nice, Clean Hotel
The Kings Arms is a nicely decorated hotel with plenty of places to relax and enjoy during your stay; it was a short walk to local shops, free parking and the food and beer festival, that was on over the weekend. Our room was clean and comfortable and I would have given the hotel more stars if the pillows were plump and comfy, but they were flat and in need of some TLC. The staff, were friendly and helpful and we enjoyed our short stay in Berwick.
Visit Berwick
Enjoyed my stay at this hotel. Spacious clean room, great location, good facilities and really welcoming reception staff.
Perfect
Beautiful tranquil well presented. Staff exceptional. Thank you
Good
Lovely hotel.Helpful friendly staff.Clean room and lovely ambiance.
Kings Arms
Nice clean hotel in town centre, with helpful and friendly staff
Excellent Stay
Only in town for a single night but had a very pleasant stay at the Kings Arms. All the staff were exceptionally friendly and helpful. The room was first class - comfortable and spacious with all mod cons (only some minor issues with shower plumbing). Also ate in Amore restaurant with three colleagues and the modern italian dining was superb.Would love to come back outside of business and use this hotel as a base to see Berwick and the Northumberland coast.
beautiful stay
stayed here for 3 nights beautiful hotel staff were amazing very helpful and very friendly . nice clean rooms fresh towels everyday more border biscuits … id say only down fall is theres lots of stairs so if your in room 25/26/27 expect lots of stairs … but that wont stop me from staying again
Excelent
Staff very accommodating room lovely and clean, and good location
Very good
All the hotel staff were friendly and welcoming and extremely helpful.The bedroom and beds were very comfortable, and everywhere clean and pleasant.The breakfast “experience” was good on each day, also the restaurant, which had a relaxed air of contentment amongst a variety of diners.
It was good
Nice Hotel, friendly staff and good rooms. Nice restaurant in site. Centrally located.Noisy Seagulls in Berwick
*****
Once again, Gillian and the rest of the staff made us welcome from minute one.Room and food of a high standard.
A Very Pleasant Visit
My wife and i spent two nights here and i have to say the staff were really friendly and helpful,and our room very clean and comfortable. A word to those not so good on the legs, stair acccess only to the rooms which some may find difficult. On site Restaurant offered a good food selection and service. I would not hesitate to recommend.
Nice.
Lovely clean room. Amazing huge bed and bath in our suite. Would visit again.
Comfortable
Clean and comfortable room & friendly, helpful staff.
Short break
Enjoyed our stay at the hotel, staff were very helpful and friendly : room was very cleanas was the reception area and restaurant. Continental breakfast was very nice.The one thing was not good was my husband’s meal in the restaurant, it was stroganoff he ordered and paid for but he got was bolognaise as it was full of pasta and no cream at all.
Very clean and comfortable.
Very clean and comfortable, staff very friendly and had a great b/fast.
Excellent
Friwbsly, clean and quiet. Goos value. Very good Indian read 2 minutes away. Would resssmend
Great
Everything was good, cleanliness, staff& communication.
Kings Arms overnight stop.
A warm welcome. Large, comfortable well appointed room. Ample breakfast. Good location.
Comfortable and friendly
Comfortable large room. Staff very friendly and helpfulGulls outside very noisy and dirty !!!Food average.
Great Stay
Another lovely weekend at a favourite hotel. Rooms, breakfast and staff all fantastic, we will be back.
A very convenient and comfortable base
The King's Arms Hotel has a lot of character, as well as a grand stairway. I was allocated a superior room as there were few left. It was VERY EXPENSIVE, but I have been surprised to find that the Premier Inn across the road is no cheaper. To be fair, all other hotels were full. My objectives were Lindisfarne and the coast from there to Berwick, and were achieved. Despite the relentless wind I think I had the best of the weather. There is so much in Berwick: the walls, the cobbles, the stone, Lowry, bus to Alnwick, cuisine? (not a lot - don't go there for seafood!). Compared to most 'easyJet' destinations (except maybe Norway), Britain is ridiculously expensive, so it pays to be selective. Berwick and the King's Arms are certainly selectable.
Very comfortable and friendly
Enjoyed our stay. Central location welcoming staff and friendly service
Great stay.
No problems at all,As usual.Great staff,relaxed vibe about the place,in a positive manner.
Good for a historic town visit.
I only stayed the one night and was off early before breakfast. The hotel is a tad pretentious but the Receptionist was welcoming and directed me to the free long stay parking and sorted my requests for an early exit.My room was on the top floor facing the street -and I didn't hold out great hopes -but it was clean bright and well finished. The bed was comfy and the bathroom spotless. All was quiet. Super fast free Wi-fiI can't comment on the wider aspects of the hotels fare but well situated and good value for money.
2day stay
Every thing first class
Amazing stay!
My partner and I travelled down from Stirling to stay andwhat a beautiful hotel. Room was lovely. Staff were all attentive and polite and the food was amazing. Reception were happy to help with any enquiries. We will definitely book again next time we visit the area.
Very good as always
Always a pleasure to stay, clean , friendly, ver comfortable and welcoming.Might look tired and old from the front but probably listed so limited in improving the look.Breakfast or bottomless brunch unbeatable for valueAlways first on my list of choices of where to stayAlways book direct with hotel for best offerNot the cheapest but always consistent
Great stopover
A great one night stopover to visit Berwick, nice hotel with comfortable bed and bathroom. Breakfast was very nice, friendly staff
Amazing hotel with friendly staff
The receptionist and night porter on the 7th June and the receptionists on the 8th June were all so friendly, kind and helpful. Thank you so much!
Absolutely brilliant
Staff were very friendly and helpful. Romm cleaned every day and overall absolutely happy about my and my wife's honeymoon here.
We had 2 double rooms for my wife and me and a double room for my daughter
My daughters room was fine appart from being a bit noisy from the street my room was a bit tired looking and the shower didn't work and the curtains wouldn't close for much of the night the water in the toilet cistern was running. However the receptionist couldn't have been better she was polite helpful and kind and helped me with her knowledge of the area a treasure to have in the hotel
It was lovely
Absolutely brilliant. Friendly staff that couldn't do enough for you. Room perfect, food amazing. I took 3 children & they even said staff were nice. Def come again .
Great hotel
Only stayed 1 night but accommodation was good. We had a meal in the restaurant, food was great and plentiful.Above all the staff were helpful and so friendly.Will not hesitate to stay again ,hopefully for longer.
Very Pleased
If you were being critical you might feel parts of the hotel were looking tired.However we felt the hotel had charm and character.The staff were, without exception, polite, friendly and helpful. The rooms were comfortable and well appointed.We would stay again.
Overall good for our one night stay.
My sister and I stayed in the hotel for a one night stay,late May,in two single occupancy rooms.The rooms and associated bathrooms/showers were perfectly fine with all provisions in the room one could want and bathroom/shower facilities of a modern standard and all worked well and clean to a high standard. We ate dinner in hotel restaurant,food fine but some concern over staff coping with quite a full dining room, consequently speed of service suffered. The staff seemed stretched in general, the lady dealing with front desk/morning breakfast, and possibly other duties, was run off her feet though still managed to cope in good humour despite being under obvious pressure. Everyone doing their best, but staffing level needs addressed. Nonetheless thank you for your efforts.
Fair
Check in staff were brilliant,room was clean and decorated was fine.Only downside was lack of toiletries (couldn't find any).I also went for a meal in the hotels Italian restaurant which was not busy,was shown to a table I sat for 10mins and none of the (2)waitresses came to my table for an order on asked if i required a drink, I went across the street to a wine/ restaurant bar my meal.
A big hotel in a beautiful town
Friendly, helpful staff. Great breakfast; I appreciated the GF sausages and fruit salad. In the room, the bed was comfortable and a good feature was the provision of an iron/board. I couldn't get the TV to work but it wasn't a problem as I was happy to be without TV for a few days. Unfortunately I was taken ill on the third day (nothing to do with the hotel) but luckily was able to stay an extra night. The hotel is rather expensive but I would still recommend it and hope to return sometime. Thanks to all the staff.
Very pleasant
Staff very friendly and helpful. Room very clean bed very comfortable bathroom clean and tidy.Breakfast was hot and tasty selection of continental was ok.Only bad point was the noise of the seagulls was incredible and kept me awake at times but that’s not the hotels fault.
Excellent
Great food, location and staff. Loved our stay.
Great Hotel
The staff is amazing!A special thanks to Gillian for her kindness.Very clean.Would just say that the bed mattress is overly soft for my taste.
Fantastic
Really lovely hotel where attention to detail is paramount to them. So helpfulRoom was clean and comfortableBreakfast was fabulous and filling
Wonderful stay
I stayed over at the hotel during a spontaneous day out up the Northumberland coast and it was wonderful. The staff were so friendly and welcoming and ensured I had everything I needed. My room was spacious and the perfect size for a single visitor. I booked a meal in the hotel restaurant and the service and food was exceptional. I would definitely stay here again and will be recommending it to friends and family. Thank you for a lovely stay ☺️
Very satisfactory - I'll be back
Very satisfactory - I'll be back
Good
A well placed Hotel. Single room accommodation is good. Staff helpful and kind. breakfast is first class and service good.
The position
Lovely central position and lovely staff too.I willBe back for sure soon
Really enjoyable
Really enjoyed my stay lovely clean hotel. Friendly helpful staff. Highly recommended.
Lovely stay
Stayed here for 2 nights and it was fab. The food/breakfast was lovely. My room was so comfortable with all the amenities and so clean and well presented. The hotel is lovely and clean and the staff are all so helpfull and nice. I highly recommend staying here. 5*
Great place to stay
Fine, comfy, friendly, quirky period hotel in town centre.
Lovely
Very comfortable and clean. Friendly staff who can't do enough to help
My Stay
Excellent service, nice breakfast and friendly staff.Highly recommended.
Comfortable hotel with friendly & helpful staff
The hotel is clean, comfortable and well located. The staff are friendly, helpful and the general level of service is excellent.I would definitely stay here again.
Great stay.
Enjoyed my night at the Kings Arms.The room was nice,and had a great night's sleep in a comfy bed.Gillian on reception,lovely lady.Breakfast staff were very friendly,sorry didn't get there names(the girl was a speedway fan).Would stay again,as I enjoyed my day in Berwick....thanks again
Enjoyable
Comfortable accommodation. Staff pleasant and helpful.
Great
The hotel is in a great location, with free parking and very friendly staff. The room was clean, tidy and warm. The restaurant within the hotel was brilliant. Great Italian menu, really helpful staff and beautifully decorated.
Great Porridge
Lovely staff and comfy bed
Two night stay
Very impressed fantastic friendly staff food of a very high standard massive choice for breakfast all food cooked to order.Had an evening meal in restaurant excellent.Rooms nice and clean hotel overall made a very pleasurable stay will definitely come back .
Fantastic break
My sister and I had a great long weekend away.We were very happy with our accommodation and the staff were lovely, friendly and very helpful.We visited some fantastic places including Lindisfarne, Seahouses and St Abbs.
Great
Everything was perfect lovely breakfast. Lovely room, nice alcohol,great staff they even went out and bought a new travel cot , great location ,
Brilliant Staff
We enjoyed our stay, just the one night on our way to Lindesfarne, what we liked was the fantastic attitude of the staff.This was from the front desk ladies on checking , to the staff at breakfast time, and then the young lady we met in the lift who serviced the rooms.All polite and willing to talk.Your staff a credit to the Kings Arms.
Wonderful stay
First of all, the staff are so nice. Great room and a brilliant breakfast.
Great hotel
Lovely friendly staff. Great room & a delicious breakfast. Thank you
Great
Lovely hotel the staff were very nice and helpful foods good. Generous size bedroom, nice and clean
Good
Lovely central hotel with lovely staff
It was mixed. Staff were friendly, helpful but few and far between.
Our stay was nice. As above staff were great but the hotel is very tired. It is also unsuitable for wheelchair users with a step in the bar. A step in the dining when you go for breakfast. Quite easily fixable.Dinner on Saturday night was excellent. Freshly cooked and well presented. Delicious.Breakfast not as good with the porridge not cooked properly and the lack of tongs being used to pick up and transfer food to plates. Very off putting. Servers both for dinner and breakfast were excellent.Bedroom was quite dusty, although bedding and bathroom was clean.A nice evening.Thank you
Room 6
Excellent room lovely old fireplace. All facilities excellentFood was really fast and well presented and staff were friendly
Very good.
Staff are very friendly, rooms are clean and spacious, the food is good. I would recommend this hotel.
Overnight stay.
It was a lovely stay, room nice and clean loved the prosecco it being mothers day.Good value for money.
The Kings Arms Hotel
We booked via Itison, Deluxe sleep, wine and dine. Everything good and as we would expect, staff friendly and very helpful. A problem with the bath plug sorted asap. Food tasty and well presented. Would recommend staying here.
Perfect location and a lovely hotel
Great central location, beautiful room and the food was so nice. All the staff were friendly and helpful. Couldn't fault anything and will definitely be back. Thank you :)))
Great Deal
Amazing value for money @ £99 wine, dine &sleep. Hotel great has everything you need, rooms comfortable and clean. Food in Italian restaurant was lovely. Breakfast great choices. Unbelievable deal. Would definitely stay again.
Excellent stay
The room was great and the staff were all so friendly and helpful. Location of the hotel is perfect with parking just a few minutes walk away.
Lovely overnight stay
Friendly welcome, large, warm and clean room. Plenty of coffee, tea and toiletries provided as well as thick fluffy towels. Nice evening meal in hotel’s restaurant and lovely hot breakfast served the following morning with great choice. Very friendly staff. Would recommend and would stay again. Thank you!
Had a lovely time staying at the kings Arms Hotel
Booked a room through itison website. The reception staff were very friendly and helpful.We were pleasantly surprised at how nice the hotel was. Our room was spotless and very spacious , it looked as the it had been recently refurbished. The bathroom had both bath and walk in shower which was a nice touch. Our deal included dinner with a bottle of wine, bed and breakfast. The meal was delicious with very large portions and the waiting staff were fantastic, nothing was too much trouble. Breakfast had a large selection of continental and hot breakfasts on offer and was very good, and again the staff were great. We feel that this hotel is great value for money.We will definitely visit again
Excellent
Stayed as an itison deal.Very comfortable hotel. Friendly welcoming staff. Lady on reception very helpful. Comfortable room and clean modern bathroom. Good meals in restaurant. Great stay
Great Stay
Had a great stay with very friendly staff. The breakfast was amazing and with a good choice on until 10am which was a bonus along with 11am check. The hotel is very central for exploring the town.
Bed and bubbles early spring break
We enjoyed our stay - the offer was great value for money, good food, comfortable room and nice and clean.The staff were all very helpful and friendly.Special thanks to the receptionist who dealt with the booking.Because of my husband's mobility problems we needed a room with a walk-in shower.None available on our chosen dates, but she quickly made some alternative suggestions, which were fine.A handrail on the 2 steps on the first floor would be helpful
2 night stay in February
Had a really good time with a lovely twin room.Great choice for breakfast and dinner in the restaurant was great.Love those garlic mushrooms.Would have no problem recommending to my friends and family
A great time away
We really enjoyed our break in Berwick. The hotel and our room was lovely. The staff were very friendly and helpful. Nothing was to much trouble. We will definitely recommend The Kings Arms to our friends
Kings arms hotel, Berwick
Had no plans to stay in Berwick, we only enquired at reception to weigh our options for accommodation, but we couldn't have chosen better!The staff were warm, welcoming and very helpfulThe room was excellent (superior)Our Italian restaurant evening meal wasfantastic, and breakfast couldn't have been betterThankyou very much
Great time
Beautiful room.Clean and tidy. Friendly staff- excellent breakfast 😋.Gutted that we were in late and missed the cocktail bar 🍹 but I'm sure it would have been amazing. We would definitely stay here again.
Very nice
Very nice stay
Lovely hotel
Lovely hotel booked at the last minuteOn arrival 1 hr early the receptionist said she would check our room and returned to say we could go up.Great breakfast with very attentive waiting staffNice and central for sightseeingFree parking just a short walk away
Lovely stay
Lovely old building ,wee bit of loving care needed in some placesStaff are lovelyLovely wee cosy barFood was lovelyWill be back again
Fabulous couple of days
Lovely hotel, very friendly staff. Food excellent too. Would definitely recommend.
Lovely last minute night away
Friendly welcome, efficient check in, lovely room which was clean and well equipped for the price. Very good value for money. Slept well, bed very comfortable. Breakfast was very good, although we waited quite a while for service of the cooked element. This due to busy restaurant on a Sunday morning and possibly more staff needed. But the food was freshly cooked ant hot. If we were to stay in Berwick again I’d definitely book this hotel
highly recommend
We had a good experience .room was warm, clean and spacious . staff were really nice and we can highly recommend .
Very good
This is the second time we have stayed in the King's Arms. This is a very welcoming hotel. We were only bed and breakfast however the room was clean,plenty of white fluffy towels and a very comfortable bed.There was a good breakfast and perhaps a slight issue that I had to ask for coffee rather than it being available.Apart from the coffee we would return as the hotel is in an ideal location and good value for money.
Very comfortable stay
We really enjoyed our stay in a very comfortable room.Unfortunately the meal let us down.Starter superb but very limited choice of mains ie, pizza, pasta or pork belly.Certainly not everyone's favourites.We knew we were on a set menu but consider that a poor set menu.Breakfast, however was very good.
Good Value
A good value stay, single, very roomy, clean good hot shower, comfy bed and asmashing full breakfast. Very good all round,
Excellent
Me and my husband really enjoyed a night stay very clean staff was very friendly and helpful food was lovely definitely be coming back
First class
Room clean and had everything in it staff very friendly and helpful nothing was to much.trouble to them food was excellent service top rate will use the hotel again as well as recommend it to family and friends five star
Good enough for Charles Dickens and the Beatles
We've stayed at the Kings Arms several times over recent years and always return, they must be doing something right or we wouldn't be coming back.The rooms are very comfortable, well equipped and spotless. The food, we've enjoyed breakfasts and dinners, both very good quality. We've always found the staff to be welcoming and helpful and for value for money, we think the King's is an excellent choice.The hotel is in a prominent position and looks inviting. You can make it a little more inviting, get those flag poles used! The Union Jack would look great on the main pole, the Northumberland county flag, St George's, the Saltire and Welsh flags on the remaining poles, it will look fantastic!
Great value for money food and staff very pleasant and accommodating
Could not fault anything, apart from problem with heating boiler; but these things happen
Friendly staff
Stayed for a couple of days for birthday getaway treat . Service from ALL staff was friendly and welcoming especially Linda who checked us in and ensured we had all info required for a fulfilled visit to Berwick.
Marvellous
Full marks for everything. Only suggestion: usb sockets in room would have been nice.
Very nice hotel, good base for exploring the local area.
Hotel well situated for easy access to places of interest, bars, restaurants and free parking. Good size room, clean and well appointed. Plenty of electrical sockets. TV, complimentary hot drinks, kettle etc. Bathroom with modern bath/shower facilities, complimentary shampoo/ shower gel etc. although difficult for us old gits to climb into bath for shower.Staff very friendly and efficient. Excellent breakfast. A good base for visiting local coastal towns. Minor gripe, heating not on in rooms consistently so room sometimes chilly (February), needed to use an electric fan heater on a few occasions(not all rooms had them). Visited before and will use again.
Very good
This was the first time we have stayed here. We weren't disappointed. The hotel was clean and all the staff were friendly and efficient. They moved us to another room as I am disabled and couldn't manage getting in and out of a bath. Breakfast was very good. Was slytly disappointed with the restaurant, soup was quite bland, chips weren't crispy a bit soggy and chicken was a bit chewy. Apart from that I would stay there again and recommend friends.
Ok
Apart from noise at night in street ok and curtain hanging of rail.
Good enough for Charles Dickens and the Beatles
We've stayed at the King's before and keep returning, there's a clue as to how good the King's Arms is.The room's are attractive, very well equipped and absolutely spotless. As for the food, we've enjoyed breakfasts and Italian themed dinner. Both very good quality and very well cooked.The king's is in a prominent position in Berwick, I'm sure it can be made to look even more inviting with a very small addition.There are 4 flagpoles fitted to the exterior of the hotel. You should fly the Union Jack from the main pole then the Northumberland county flag, St George's, Saltire and Welsh flags from the remaining poles, fly the flags!!!
Kings Arms Berwick
This hotel is located in a central location in Berwick-upon-Tweed. The room was very comfortable and I was impressed with the quality of the food in the restaurant.The reception staff were pleasant. I enjoyed my brief stay.
Great stay
Very welcoming and the room was nice. Bathroom was modern with a great shower over bath. Staff were excellent. The lady on reception was very helpful sorting out my invoice to include a VAT receipt for my evening meal. Will stay again.
Fabulous Building.
One of my brothers recommended The Kings Arms and I have to say he was right.Friendly,good rooms,interesting building in a great location. And a superb breakfast.Will stay again.Thank you !
Excellent!!!
Had a lovely stay ! Stayed in superior room and it was very spacious with a fantastic bathroom and at a very reasonable price.The staff were very friendly and the breakfast was first class! Will definitely return.😀
Wee overnight
Room was spotless clean and good space for 2 people.The processco was good as part of stay and bubbles for £75 booked directly from hotel. Good wee touches of toiletries and hot chocolate .Lovely tasty hot breakfast and good variety of cold buffet
Perfect as Usual
Stayed here several times and it’s always been lovely. The hotel is lovely and clean and well equipped. The room we had was also lovely and clean,and slept like a log!!!Breakfast was huge and was delicious, plenty of choice on the menu. When we visit Berwick we always stay here.Keep up the good work Kings Arms Hotel
Enjoyable stay
Clean, comfortablehotel, good location,lovely room & helpful staff,very good breakfast selection,wooden room floors a bit cool. Should have taken my slippers. SecondaryGlazing would have helped with the noise from a bar a few doors up that had a DJ on, but it was Sat night. It was an enjoyablestay though thankyou
Deluxe stay, Wine & Dine
Very nice stay, comfortable and clean. Staff lovely and friendly and the food fantastic. Will go back again.The only thing that we did not enjoy was the volume of the live music in the dining room on the Saturday night.
Fantastic.....
We had a really fantastic time st this Hotel this weekend.Food was incredible, seriously good and beds were super comfy.We asked for the family room so it would be a bit quieter for us in the evenings - which it was, it was really spacious, nice decor and furnishings, nice big tv.Only issue we had was that the room was quite cold.You really need a door between the 2 bedrooms or another radiator in the small bedroom. Apart from that we had a fantastic experience at this hotel and will definitely be returning.THANK YOU GUYS 😊😊😊
I'd stay here again
I had 2 nights at the Kings Arms Hotel Berwick and was well worth the moneyRoom was clean,spacious and had all the amenities I needed.Hotel had tearoom,lounge breakfast room,restaurant as well as a small bar.By far the main feature for me were the lovely and hardworking staff.Some parts of Hotel needed an upgrade but all in all I had a lovely timeMuriel StokoeThe hot
Lovely Hotel and friendly staff
Was very happy and surprised at how big the single room was.It had everything I needed.Lovely Hotel and friendly staff.Would definitely come again if I was visiting the area again.
Lovely stay in Berwick
Lovely stay in The Kings Arms Hotel, situated in the centre of Berwick. Ideal location, nice room, cosy bar, delicious food and friendly helpful staff..... we will definitely be returning.
Excellent stay
Lovely stay...helpful staff, clean and comfortable room, great breakfast. Nice Italian restaurant also. Carbonara delicious, but have to say the pizza not great, to be honest. Would def. stay here again, though!
Really good one night stay
We thoroughly enjoyed our visit to Berwick and our stay at the kings arms hotel. We felt really looked after by the polite, friendly and helpful staff. The hotel we lovely and clean. We will definitely visit again. Great value for money.
Fantastic.
1st time at King's Arms Hotel. Definitely be back this year again. Staff go by the call of duty, to make sure you enjoy your stay. Lima couldn't do enough for our stay.Very polite and impeccably dressed.John,Isobel and Jessie Shilliday.
Great value
Great service nice breakfast, value for money
Good
We stayed for one night we had a deluxe king room situated on the ground floor room was amazing only thing I would say it was quite a cold room windows were slightly open couldn’t shut them seemed to be jammed didn’t realise it was close to another public bar so could hear music and people shouting it didn’t spoil our stay breakfast amazing young girl was very attentive beautiful meal in the evening in Amora definitely will return but would probably like a room upstairs where we were before
Good hotel
Nice clean room, with all the things you may need, iron,hairdryer,extra heater .Breakfast fab! Lovely ingredients cooked well . waitress friendly and quick to serve.Receptionest very friendly and helpful
Excellent
Great stay great foodand great staff
Good mini break to Berwick
We really appreciated how helpful and attentive all the staff were, but the reception staff especially were covering a lot of bases.There were some issues in our room with slow drainage and the shower flooded the bathroom but I emptied the drain filter which was very full and dirty.Also there were some lights not working in our room.Breakfast was lovely though and we used the refreshments in the room. We appreciate that it was off season and after the New Year, so maybe not experiencing the hotel at its best.
Great Stay
Lovely hotel in a great central location. Breakfast choice very good, great to see vegetarian options. Standard double room was clean spacious and cosy, would definitely return.
Fantastic
Very clean tidy spacious room. Staff very helpful and friendly. Breakfast was lovely and fresh.Highly recommended stay here.
Not Bad
Lovely breakfasts, very welcoming and hospitable.Bathroom floor uneven and slippery and when towels and tea/biscuits were refreshed the empty bar glasses were left untouched and the bed was not made?Good value for money.
Fabulous
Been several times now always a restful and enjoyable stay. Great staff , fantastic breakfast every time.Highly recommend a stay at this historical hotel
Fabulous little find
Great location. Family room very clean with great layout. Tea and coffee station was clean with a small sweet treat, was a lovely touch. Even the towels were fluffy. Would definitely recommend
Enjoyable stay.
Although I only stayed at the Kings Arms for two nights I enjoyed the experience as I did while there a few years earlier.Friendly and helpful staff and lovely meals. A comfortable establishment to stay in.
Lovely hotel
Faultless lovely hotel and staff
Excellent
No complaint.
Pleasant surprise
Hotel has been upgraded since my last visit, new menu, restaurant looks better as does the breakfast room.Comfortable bed and good shower.
Great mini winter break
The hotel is a lovely place to stay. The food was very high quality and the staff were superb and all were very helpfull. The town is a very historic and pleasant place to wander around with loads of shops and cafes.I would recommend this mini break to everyone and would love to come back in the summer.
Excellent stay
Staff couldn’t do enough for me. Went above and beyond. High standard of room and a lovely breakfast. Would definitely recommend to others! Thankyou
Comfortable and Clean
Great hotel, central location, clean, comfortable bed.Stay here regularly now when I am in area.
Great value and lovely staff
The accommodation was really nice and the staff were very professional but friendly.The room was warm which was very welcome on such a cold night.The breakfast staff were wonderful, nothing was too much trouble, hope to return soon.
Wonderful stay
great location and wonderful facilities.
Overnight stay
Great place to stay have stayed here twice now staff are great food is really nice rooms clean and comfortable
Very good
We stayed one night and really enjoyed it.The food was great in the restaurant,also the very friendly staff . Lovely cosy place
Excellent last minute stay
Great service. Very nice rooms. Friendly staff. If I return to Berwick this is where I will stay.
Very good
The room was comfortable and cleanStaff helpful and friendlyBreakfast was delicious
Very good, as usual.
Clean and tidy but a bit quirky because of the history! Staff are great. Love the place, thanks.
Exceeded my expectations.
My second stay at The King's Arms Hotel, i love this hotel.The staff are friendly and attentive, the food was excellent. The room clean, airy and large, same goes for the bathroom.Nice intimate bar but the real bonus is the sheltered garden.I will be recommending this hotel to anyone wanting a quiet few days away rather than a big city break. I will certainly be visiting again in 2024.
Very good
The lady at reception could not have been more helpful. Room was big and spacious lovely en suite. Pity no cocktails at the bar apparently no bar staff
Lovely hotel
Had a pleasant stay staff were all lovely the rooms were spotless and bed was very comfortable. Had a beautiful meal in their restaurant which was outstanding and great value for money. I would definitely return
Overnight stay
Very friendly and comfortable hotel.Food was lovely.
Saturday 2210
Positives: Hotel clean, staff professional and friendly. On site Italian restaurant menu lots of choices well cooked and presented.Negatives: radiators switched off, room cold on arrival. Asked for room that helped with mobility issues no walk in shower.
Staff were exceptionally kind and looked after me so well
Friendly welcoming and so lovely . The food was lovely and staff could not be more accommodating. Loved it !I would come as a lone visitor as really well looked after. Thank you .
Lovely stay...
A lovely short stay at the King's Arms - the best hotel in BoT..!
Another enjoyable stay
Always good, always clean, always welcoming and helpfulRoom spotless tidy. Comfortable and well aired and warmvery comfortable beds and duvetsBreakfast second toNoneSimply the best breakfast ever
Very good
Stayed one night on our way back down from ScotlandVery comfortable spacious RoomLovely friendly staffWould stay again
Very Good
Enjoyed our stay. Very comfortable and handy for access to town points of interest
Lovely Hotel
Comfortable bed, great bathroom, friendly and helpful staff.with added comfort of a cafe and a restaurant.What more could you ask for.
Nice village pub
Had a great stay at the kings armsThe owner and staff couldn’t do enough for usVery comfortable bedsNice pintTruly enjoyed our stay
Good comfortable hotel
Enjoyed our stay at The Kings Hotel nice very clean room,slept well,very comfortable bed!
Outstanding as always
Free early check in, clean too.
Amazing
Very helpful and friendly staff on arrival and leaving.Room spotless ! Bed unbelievably comfortable!Will definitely be booking here again next time in Berwick!
Very comfortable
Stayed here for two nights and the room was to a good standard very comfortable, breakfast was good piping hot and tasty ,would stay again
Great stay
Kings Arms is in a great location.staff very friendly and helpful.Great cosy cocktail bar and the food in the ajoining Amore restaurant was excellent. Would definitely recommend to friends.
Comfortable but noise intrusion
Friendly, helpful staff and a comfortable room overall but....floorboards above creakedcloudky wheen the occupant of that room moved about
Excellent comfortable stay
Nice hotel, very well located. Single room was spacious clean and comfortable
Very good
Room very nicely furnished, loved the sash windows.Nice wooden polished floor.Batheroom huge! Staff were really helpful, nothing too much trouble.Coffee lounge a nice surprise, breakfast , lots of choice.Hotel well positioned for town.
Good
We had a family room (only one left) and it was excellent. Very clean with all facilities
Great Spot
Last minute booking and didn't know what to expect. Pulled into the centre of Berwick and saw a lovely historic hotel. Big front steps so we used the rear entrance for access. Friendly staff - and a nice room with an excellent bathroom/shower. Small TV was the only negative during a great overnight stop.
Lovely hotel
I received a warm welcome straight away as soon as I got to reception.The room was very comfortable and I had a good night's sleep and a nice shower in the morning. Food wise there is a lovely Italian restaurant attached to the hotel which was fantastic, breakfast was also great. Can't say enough nice things about this hotel, will definitely return.
Good
Staff were excellent
Very nice indeed
Lovely hotel.room was very spacious meals were brilliant and well priced only drawback was breakfast if they did rolls & sausage or eggs as an alternative it would have been perfect £10 for breakfast is ok when you have a great choice which they do cereal continental, but all one price who wants a full breakfast every morning when you stay for a full week you just get fed up with it so come on egg roll or sausage £5 would have been great but plenty of small cafes around so not to bad other than that staff were brilliant very helpful and chatty thanks for a lovely week
Very nice.
Comfortable and quiet.
Cricket, relaxation and more!
The room was clean and spacious. The onsite restaurant, Amore, had decent vegan options.The kettle started leaking, but it was replaced promptly.Great location for the local shops, the river and also outlets. Holy Island is nearby and worth seeing. Perfect weekend away!
good
good stay
Good
Room was clean ,and comfortable, only thing was we couldn’t get the windows open (room 21).There was a fan but it was a bit noisy ,which couldn’t sleep with on,. On Saturday afternoon we came back to room . Only or hear a lot of commotion, right outside our room guys on ladders fixing the Wi-Fi, banging about up in the ceiling.Breakfast was ok but fruit didn’t seem to be very fresh, bruised fruit in bowl and poor selection .
The room clean and tidy , reception is friendly .
The information of the travelling to Holy Island need to be updated, especially the bus services timetable.
Response
Hi Thank you for your comments, we do not have bus timetables, but as a goodwill gesture and to be helpful to our guest we can look them up for you but most people source the information for themselves. kind regards
Enjoyed my stay
Room very comfortable, staff helpful , good breakfast too. Located close to the harbour . All in all a very enjoyable stay.
A Great Stay
What a great stay at The Kings Arms!Situated right in the heart of Berwick it is perfectly located for all amenities - pubs & bars, restaurants, shops and walks.The Kings Arms was really welcoming and clean - all the staff we met were happy, friendly and professional …. nothing was too much trouble and it was always service with a smile from the lovely Receptionist who welcomed us to the wonderful house keeping staff and the night porter who served some drinks later on in the evening. Highly recommended!
Excellent
Gillian was a star when i arrived and a big thank you to the lady cleaner who made the room available for 10.30 as i been to a festival and was in need of a shower!!!!The staff in both both the restaurant and bar were greatA funky place with lots of characterWhen in Berwick choose the Kings Arms
Lovely hotel
Lovely hotel clean and comfy rooms, brilliant breakfast, only trouble was the floor boards in the room above were very squeaky you heard every footstep and other things I’d rather not hear 🤦🏼♀️I’d definitely go back but would request a different room
Great hotel right in centre of town
Had a really nice few days in Berwick.Hotel perfectly placed.
The Kings Arms, Hide Hill
I had stayed at The Kings Head previously and on this occasion, my experience was much better. The staff were very helpful and pleasant. The accommodation is comfortable, if a little tired. All in all , well worth the cost.
stunning hotel
we had a long day with 2 under 1 year old traveling back from Edinburgh zoo we had to stop and rest we called and the lady on reception was so helpful even helped us with our baggage the room was spacious and clean
Excellent
Good large renovated room.Very comfortable bed Quiet. Very good breakfast. Only negative is parking was on the street, rather than in private car park. No problems though.
Lovely Hotel
Very comfortable and homely. Staff were great and helpful. Breakfast is amazing, so much choice and delicious. Thoroughly enjoyed our stay there.
Freindly, well placed, competitively priced independant hotel
I stayed for 3 nights and would have extended for two more as I was enjoying Berwick. Unfortunatly The Kings Arms was full for the next few days. My room was comfy and clean. big positives was great water pressure and (am gettting on a bit) strong gran handles around bath for climbing in for a shower (if you are over 60 you will know this a plus). I did not eat there (the bar & restaurant decorated a bit modern trendy for my taste. Just misses a 5 star as I think some of the modern decor was a but cold and a few signs of aging in my room. However, excellent value in this location and I would stay there again.
Excellent
An excellent hotel. The rooms were spacious and well appointed.The staff were friendly and considerate at all times. Breakfast was delicious whether continental or full English. We like the restaurant so much we dined there every night. The food was delicious and reasonably priced. I warmly recommend the King's Head Hotel.
Overnight stay
On arrival thought was ok .room number 9 very disappointed in this place needs all new furnishings and cleanliness was shocking .paint on bathroom door was so dirty .would not return again .breakfast wasn’t great either .girl not very pleasant.serving us.carpets were shocking .for 149 pound .you expect clean and nice .would never return .
Comfy & friendly
I greatly enjoyed my stay - the room was very comfy and staff were super-friendly and welcoming. A lovely place to stay if touring Northumberland!
Excellent
The Kings Arms is a very comfortable hotel with excellent facilities.A spacious ground floor with plenty of different areas to relax in including a lovely garden at the back.The staff are very welcoming and nothing is too much trouble to help you.Food and drinks are also excellent.Many thanks for a great stay.
Amazin
Hotel was amazing, room was spotless, food and staff were so helpful,second year here and could not fault it xxxx
Brilliant
We had a lovely time staying in this hotel, everything was lovely. Everything was clean and tidy, service was brilliant, reception staff were absolutely lovely. Can't fault anything. Thanks for a lovely stay
Excellent
Really happy stay thank you.Great location in town, very interesting historical building, parking right outside on street, clean and welcoming hotel. Great breakfast and particularly good reception staff. Went out of their way to be helpful. Would certainly recommend staying again.
Lovely hotel ,
Very welcoming , staff can’t do enough for you , spotlessly clean , food superb , room quiet & cosy , will return soon ,
Perfect for our stay
Very comfy bed, lovely breakfast, very clean, friendly staff
Excellent Stay
We could not recommend the Kings Arms highly enough This staff are friendly and very helpful The rooms are spacious clean and very comfortable The location is right in the centre of the town with easy access to all of the main sites We would not hesitate to come back and stay
Excellent
Room was lovely,breakfast great,staff very helpful,seagulls kept us up all night but can’t blame the hotel for that,all in all I would highly recommend
Short stay
My wife and I stayed for 3 night's at Kings Arms. Lovely big bedroom with comfy bed. Huge shower which was great. Breakfast had a really excellent choice of hot and cold foods.Only negative was the doormats at side entrance and at bottom of stair needed cleaning when we arrived and was never hoovered once. This wasn't best impression.
Response
Thank you for your lovely review regarding our hotel, the doormats were swept every morning due to the fact it was too early to hoover with guests staying but the winds blew the dust back into the hotel, but your comments have been noted and we will work on this.
Comfortable short stay
A Good clean Hotel with your basic facility needs for a short stay. Well run and friendly staff.A Hotel with some History to it and individual character that added to the charm of staying at what was once a Coaching inn .A nice Italian style restaurant was attached to the Hotel that served good quality meals at a reasonable price.
Good location
The hotel is centrally located within easy reach of all amenities and nice walks by the river. There was parking outside the hotel although you need to get a parking disc from reception. The bar and restaurant looked lovely although we were going out so didn’t actually use them. We did think that the room was very small and the bed wasn’t very comfortable which is why we’ve knocked a star off. However, the bathroom was fantastic.
An excellent place to stay
Although a short stay, every aspect was super. Restaurant food and service; room; breakfast and service; friendliness and professional manner of the lovely lady at the Reception desk. Really terrific x
😁👌excellent,as,usual😇
😁would,recommend the,hotel,to,anyone.travelling to Berwick and the,borders!🤔!
Absolutely brilliant
Our visit was a special moment for both of us and you made magic happen for us both we thank you and all the staff and chef for wonderful food and Google for excellent cocktails till we meet again soon x
Second night of Coast & Castles cycle trip
Nice hotel in the centre of Berwick upon Tweed. Comfortable and spacious rooms with powerful showers, good choice for breakfast and secure bike storage. Thanks to the lovely lady behind the desk who was very helpful when we checked. She had only started the previous week (sorry, I forgot your name!).
GOOD HOTEL
good place to stay , nice hotel , rooms good(paintings on wall bit creepy) , bar and lounge very good , dinner in restaurant was not soo good , long time to get served and food was reheated , lady on reception was very good and friendly .
A very good choice!
The King’s Arms has a great location in town. I could walk to everything I wanted to see and the Tourist center has walking tours. The reception people at the King’s Arms were very helpful. Breakfast has many options as does evening dining. Servers were friendly. I have one food allergy and they checked carefully any dishes I ordered. In the back is a lovely garden for relaxing, but you can't see it from the room. There is a lift and the room was modern in contrast to the historic exterior.
Lovely hotel
Really enjoyed our stay at such a historic hotel. Denise was extremely friendly and helpful, nothing was too much trouble for her. Get the impression the hotel is under staffed though as she was having to do everything covering reception and the cocktail bar etc but it's the staff who make it such a lovely place to stay.
Comfortable
Booked 1 night very comfortable and clean room.
Excellent
Thoroughly enjoyed my stay. Room was good, food delicious and staff extremely friendly and helpful.
Nice
Old lovely Building in a beautiful Town.The Rooms are Clean,you have all you need .The People are helpful and nice.We enjoyed Our Stay.
Really nice stay
My wife and I Really enjoyed our stay here made to feel very welcome, Hotel perfectly placed to make the most of the area and would definitely come back.
Warm Welcome.
Stayed at The Kings Arms several times over the years and always receive a warm welcome from the receptionists and also the bar staff in the lovely wee cocktail bar.. Our room was very comfortable, especially the bed, so we had a great sleep. Plenty teas, coffees, etc and always great biscuits! Thank You to the girls who clean the rooms, they’re always spotless. Altogether a very relaxing stay. Thank You AllX
A lovely place to stay
Spent a cosy night in the historic Kings Arms Hotel and had a great breakfast in pleasant surroundings. Bedroom, hotel bar and walled beer garden are very comfortable. The staff are very friendly and looked after us well. The hotel is a ten minute walk from the mainline station and located 3 minutes from the river Tweed and coastal walks. Also close to National Cycle Route 1 with secure cycle parking. I would stay again when next visiting Berwick Upon Tweed.
Pleasant well located hotel - would consider again.
Pleasant well located hotel - would consider again.
Excellent
Room was very clean great comfortable bedFriendly staff easy check in/out
kings arms
we have stayed here before, lovely hotel and staff.breakfast was superb. would definitely recommend it.
Great location
The hotel is in a great location for exploring Berwick upon Tweed and NorthumberlandThe rooms are comfortable and the staff very friendly and accommodating
Had a good stay
Enjoyed our stay. Had good food and our room was clean and comfortable. Big room and bathroom.
Excellent
Excellent hotel pleasant staff great food and love the beer garden, definitely be back
Splendid
We stayed at the Kings Arms for 4 nights and we were very impressed with the hotel. We received a warm welcome on arrival at reception and the room was more than adequate for our needs. The hotel is situated in a great location and has a great beer garden which is great to chill out in on the sunny days. We would definitely recommend the Kings Arms and will be back again one day.
Good location.
Great location and very friendly helpful staff.Good food plenty of selection for breakfast.Old building needs a bit of TLC.Room 3 it was not possible to use hairdryer anywhere near a mirror.The room directly above had very noisy floorboards.We were moved to a better room the following day.Reception staff were very helpful.
Staff were exceptionally kind and looked after me so well
This was my first holiday on my own and the staff were exceptionally kind and made me so welcome. The hotel was lovely and l cannot praise the staff enough as they couldn't have done anymore for me, friendly and efficient, sorted out taxis and nothing was too muchThank you 😊
Very Good
We enjoyed our stay at the Kings Arms, clean comfortable room/bed. Lovely bars, restaurant and comfy seating areas. Polite friendly staff especially receptionist who was most helpful with our requests, thank you! Would def stay again
Walking beak
Nice, clean and welcoming hotel. Staff very friendly and hospitable. Great location.
Hot
Very helpful receptionist. Fan in room only blew out hot air, luckily brought our own. Fan in bathroom not working also television remote needs to be replaced.Nice room and bathroom but bath not really suitable for elderly as had a tiled ledge to get into after saying that shower super and lovely to have instructions on working it 😊
Lovely Hotel
Highly recommend staying here. Rooms were fab. Bed so comfy. Gillian on reception was so friendly and lovely, nothing was too much bother. Great beer garden with table service and staff were great. Excellent hotel and stay.
Quite
Very pleasant staff 👌and home fully feel comfortable would come back
Could do more for disabled
My wife is. Disabled and we stayed in room two on ground floor.nice room shower could have done with handrail in shower,which my wife couldn't use.the garden also couldn't be accessed.having said that all the staff were excellent,and nothing a problem to any of them,and the meals and hotel were excellent.
Enjoyed our stay
We only stopped overnight, but had a big comfortable room and the staff were all very friendly and helpful. Hotel is in a good central location so we walked down the river and round the town walls in the evening. Parked right outside the hotel so that was not a problem.
Clean, comfortable and welcoming
Refreshingly old-style hotel, but with all modern conveniences. Modern "Lodge" type facilities are fine up to a point, but lack character. Kings Arms has evolved with the times and deserves to thrive.
Great town centre base
The King's Arms Hotel was a great place to stay for our brief trip into Berwick upon Tweed. We were greeted by friendly staff and we were able to check in a little on the early side. The room was clean and tidy, quite roomy and well appointed with a great selection of drinks and biscuits available. After travelling it was great to take a deep breath and relax with a cup of tea! The en-suite was great - a wonderful shower, lots of space. A tiny quibble, there was no socket for charging an electric toothbrush.The hotel is located right in the middle of the hub of the town, close to restaurants, cafes and shops, as well as being only steps away from some of the town's great visitor attractions and the fantastic beaches and views.Thank you to all the staff who worked hard in the background, and up front in the bar, to make our stay comfortable and stress free.
Solo Traveller
Spent 3 nights in early June,at The King's Arms, Berwick. It was a last minute booking, via Booking.com. Had a nice double bedroom, the only complaint I'd make, would be getting in and out of the shower, as the sides were a bit high. I had a great cooked English breakfast every morning, with plenty of alternatives available. The hotel had a nice bar, and I also had a good snack in The Charles Dickens Lounge. The hotel was in a central location, handy for restaurants, pubs, and walking around the walls. Also within walking distance of the river and going over into Tweedmouth and Spittal. There are plenty of local buses for within Berwick and beyond.Overall, I would recommend the hotel, staff and facilities were also good. I would stay again for future visits to Berwick.
Very good
Friendly, comfortable, efficient, good food, decor in keeping with its heritage
Fantastic Restaurant
We stayed for one night. The hotel is undergoing some renovation in places, the bathroom was lovely and very cleanI would recommend every one to use the restaurant. The two young lads were very attentive and the chef was very helpful . The food was cooked perfectly, I would definitely recommend a meal in this restaurant.
Lovely accommodation
Lovely old hotel with bags of character. Comfortable rooms with lots of little extras. Very clean and tidy throughout although there was a lot of improvements being made in and around the hotel. Good breakfast menu with lots of choice from full English to waffles and pancakes (which were gorgeous) Staff were very helpful and extremely friendly. Would definitely stay again.
Vert good
We were made extremely welcome and our room was very comfortable. Despite staff shortages which seems to be the order of today in the current climate every request was fulfilled and the staff went to any lengths to make sure that our stay was enjoyable, we will definitely be back five stars
Lovely short break.
Enjoyed our stay at the Kings Arms Hotel. The room was very spacious and the decor was lovely. The bed was very, very comfortable.. so much so, wanted to stay in it all day!The staff were genuinely friendly and helpful. Loved the history of the hotel and enjoyed the character of the place.
Great stay
Fantastic hotel in a great location for the town centre and the beach. Mark on reception was so polite and friendly nothing was a problem for him, great customer service 👍
.Great stay
Very helpful staff, happy to come again.
Exceeded my expectations.
From the moment i arrived i felt at home. Very friendly, attentive and helpful staff who were working very hard to get all the new additions to the property open which they did. The food was great, bar service excellent, the garden is a sun trap and very relaxing anytime of day. The room was fine, clean and functional with a powerful shower.The high street is a few minutes walk as is the river Tweed and the various fortifications.Recommended unreservedly.
thoroughly recommended
The reception staff were so kind, attentive and professional. They went above and beyond the call of duty. The food was excellent and room very comfortable. look forward to a return visit.
Very central and recently updated.
Very clean and central. It was nice to see some money having been spent on the Kings Arms to update it.
Enjoyable stay
Unfortunately the restaurant was closed for refurbishment,but plenty of places to eat nearby.Breakfast was good,Room was spacious and clean.Staff very helpful.Free car park 1 minute down the street.
A good place to stay
We enjoyed our stay at the Kings Arms. The staff were very friendly andhelpful and the room was comfortable.Any queries were answered.The breakfast was good, with a choice of cereals, pastries and juices as well as a cooked breakfast list.
Mini break at The Kings Arms
Had a wonderful time at The Kings Arms with my husband. The staff were amazing particularly Mark and Owen in the cocktail bar!The cocktails were delicious.The breakfasts were huge and really set us up for the day.A great base for exploring the beautiful Northumberland coastline.Will definitely visit again.Thank you.
Brilliant
Enjoyed our stay, staff very pleasant and couldn't do enough for you, also breakfast was good.Will definitely be back again
Great first visit to Berwick on Tweed!
The Kings Arms Hotel was stylish. We had a very comfortable room and large, newly refurbishedbathroom. The staff were welcoming and helpful. We enjoyed sitting in the sun in the hotel’s large garden (though could have done without the loud music).For breakfast, the Eggs Benedict was delicious and the Full English breakfast was just right too. The breakfast room has some interesting full wall paintings of the hotel as an old coaching inn and the other of the three bridges over the Tweed. A delightful surprise was that even though the hotel doesn’t have its own parking, the nearby car park down the hill on the quay offers 24hour parking completely free! That’s the way to welcome visitors!
Very comfortable stay
Spent 2 nights on my own but felt very comfortable at the kings arms. Staff couldn’t have been more helpful with local information and helping with onward bus travel!
Fabulous
After a terrible stay in a different hotel,we stayed here in the off chance a room would be available. Lady on reception could not have been more helpful. Room spacious and immaculate. Breakfast excellent and all staff very helpful & friendly. Would highly recommend.
Very Good
Gillian very helpful. Friendly. Great at giving advice on buses etc. knew the area very well.
VERY GOOD
I am going to stay again . Very clean room. Good bathroom with strong shower.Heating on in the evening in early MAY on cold night. Good breakfast.
Weekend Escape
Lovely hotel with plenty of character but also a great standard of comfort and convenience. All staff were helpful and friendly and took care to make us feel welcome. Will be a fab location in the summer as the walled garden is stunning!
Lovely place to stay
My wife and I stayed on Saturday on 29th May for 1 night. Jillian, on reception, was great and made us feel welcome and appreciated. Although our room didn't have much of a view (which we weren't that bothered about) it was immaculate and had everything required for a comfortable stay. The bed was one of the best I've slept in and I would recommend the Kings Arms to anyone. We will definitely be coming back!
Comfortable welcoming stay
Hotel staff were friendly, helpful and room extremely comfortable clean .Would recommend.
Excellent with very friendly and helpful staff
Had a wonderful one night stay at this hotel and would highly recommend it to others needing a hotel in Berwick upon Tweed.The room was very comfortable and a lovely bathroom.The staff were so friendly and helpful including helping my husband who has difficulty walking and finding a charger for my iphone as I had left mine at home.Would definitely return for another stay.
Lovely welcome to Berwick
Very nice hotel, lovely room and extremely helpful and friendly staff. Bed was really comfortable and lovely breakfast too. Felt very safe and welcome here and would definitely stay again. 😊
Comfortable stay
The hotel is in a Central location within the town and is close to all amenities. The hotel is clean and comfortable with friendly informative staff. The breakfast consisted of a wide variety of continental choices as well as a lovely cooked breakfast. We spent a few hours in the evening in the small bar area which was comfortable and the bar attendant was very accommodating by playing some of our taste in music as a background sound during the time we were there . There are plenty of restaurants and bars near by in near by Bridge street having lovely bisto bars,restaurants, and little shops. .
Good stop over
Very friendly staff well located easy to find and very good if you are working in the area. I slept well, quiet. Bed comfy, very accommodating.
Excellent
Excellent service and support. I had a problem connecting to the internet and Josh, Mark & Gillian were excellent in trying to help me and we got there in the end. I am on assignment with Simpson's Malt and will certainly be staying again. I ate in the restaurant last night and the sausage and mash was perfect. One small suggestion, I do not think that Madonna's Greatest Hits is the appropriate background music for the ambiance that you want to create. Thanks once again, Iain
Very good
Have stayed here a few times before and always have a lovely time. Rooms very clean and comfortable. Nice cocktail bar to end your day in. The breakfast is lovely with lots of choices. The restaurant is in the process of opening up. A very nice hotel.
Fantastic Experience From Start to Finish
My wife and I stayed at The Kings Arms on 15th of April.This was part of the celebrations for my wife’s 60th birthday and we also chose The Kings Arms to hold a party for 20 of our relatives in the Dickens Suite.From our very first enquiry about hiring a venue for our party all the staff were extremely helpful and answered any queries we had very promptly.In particular, Gillian in reception was so helpful and friendly every time we spoke to her.The Dickens Suite itself was perfect for our party and the in house catering team deserve praise for the excellent buffet which was served. Many guests commented that it was the best scotch eggs they had ever tasted!Nothing was too much trouble for any of the staff and I would not hesitate in recommending The Kings Arms to host any function.Our stay in the hotel that night was very pleasant and comfortable with an en-suite bath and shower.The full English breakfast in the morning was served quickly and was also exemplary.So overall, a great venue to hold a function, a wonderful place to stay and a warm welcome from the lovely staff.
One of my favourite places to stay
I’ve stayed here many times over the years and it’s one of the stand out hotels in the country for me. The rooms are generally large and well presented with every room having a different character and decor. The bathrooms are all beautiful and always spotless. The beds are large and very comfortable. I’ve not had a meal here other than breakfast but that has always been great. Put all of this in a beautiful location like Berwick and sprinkle in years of history and it’s very hard to beat. To top it all the staff are always helpful and pleasant. I will be back!
Excellent
Lovely clean hotel. Nice big room with a very comfy bed. The hotel staff was friendly and chatty and had a lovely hot breakfast. Will definitely be back.
Excellent
We stayed at the hotel for a couple of nights out of season. The staff were extremely helpful and friendly. The room was good and all of the equipment worked as expected. Would definitely stay again.
excellent 2 day fishing break
very friendly accommodating staff, clean room, very nice breakfast, will definitely stay there again
Kings Arms Hotel
excellent hotel , excellent location and excellent staff
Holiday in Berwick
Nicht Holiday in Berwick. The personal was friendly, the room was clean and the breakfest was perfekt. I would come again.
Recommend
2nd time we have stayed here, both times trips at New Year. Liked it first time so did it again the next year.Berwick is a lovely place and I suspect we will be back.The Kings Arms has a great location , the hotel is excellent and much better than any travel lodge chain. Staff take a bit more time to say hello and make sure you are comfortable, excellent room and food.
New Year break
Loved the room, great staff and very tasty breakfast.
Fantastic Stay
Such a lovely warm welcome, we arrived without a room booked, we're shown all available options and given such a great introduction to the town and surrounding area. Our rrom was spotlessly clean with a comfortable bed and amazing shower. Breakfast was excellent and the staff all so friendly. Would highly recommend 🌟🌟🌟🌟🌟Thank you!
Excellant
lovely hotel. very comfortable. food was excellent. room spacious very clean.The staff were extremely helpful and friendly, while being professional. Nothing was too much trouble for them.Highly Recommemded.
Room was very nice
Everything close to hand good market would definitely be back
Nice hotel
Enjoyed our over night stay. Myself and 2 daughters we had the family room. Nice big room.
Great hotel
Lovely room with a warm welcome, breakfast was good, staff friendly a great stay, will come again.
Very good.
All as expected. Hotel is nice, staff are attentive. Room was fine, although a wee bit cool overnight. Breakfast was excellent. No real problems, 4/5 rating.
Lovely stay - no car park though.
Room 10 was perfect, warm, clean, dark, quiet and comfortable, powerful shower. Breakfast was delicious and cooked to order. Staff all very pleasant but I got the impression that they were short-staffed. We had a wait at check in as the receptionist was also having to serve a large party in the bar. Check in process was pleasant and simple. Be aware that there is no hotel car park and only paid/metered parking out on the street. Would stay again.
As good as the first time i stayed
Second stay at friendly, comfortable hotel
Great hotel
Spent 1 night great friendly staff rooms good
Break
Clean and comfortable room staff pleasant and very helpful good breafast
Clean and Comfortable
We received a warm welcome on arrival. Room was very comfortable and really nice bathroom. Perfect for an overnight rest after a long day. Stayed for work but would be a perfect choice for a break with the good lady.
Very good stay
Very nice room. Lovely staff, very helpful.
Absolutelt magnificent
This was one of my best stays. Room is super clean. Staff is so friendly. Gillian is a great front receptionist.Was helpfull and kind made my stay memorable i will definitely come back. Thank you.
Lovely hotel to stay at
Highly recommend this hotel lovely place to stay staff are very friendly and helpful will definitely be staying here next time I'm in Berwick
Friendliest hotel ever.
The ladies who run the Kings Arms are kindness itself. When were you ever asked "And did you sleep well" at breakfast? My companion and I had maximum comfort.Lovely big room, 21stcentury en suite bathroom, advice on where to go and how to get there
Excellent
Friendly staff , comfortable rooms. Lovely breakfasts.
Excellent hotel, very warm friendly welcome and great staff!
An excellent find in the heart of Berwick. The room was great and the staff even better! Highly recommended!
Very Good Comfortable Stay!
Check in was easy with very pleasant girl on reception who gave all the information required and presented a discount voucher for use in the restaurant. Room was very spacious, comfortable and a nice temperature. Bathroom very clean and well appointed. Food in the evening was in their Italian restaurant which was cooed to order and excellent quality. Breakfast was included in the room rate with a wide choice of buffet, tea, coffee and toast. In the cooked to prefer menu there is a wide choice to suit everyone. First time we have stayed at the Kings Arms, but when in Berwick in future the hotel will be our first choice.
Great base to stay in Berwick
This was our second stay at the Kings Armsthis time we decided to stay for two nights and took advantage of the 5% discount that was offered. We really enjoyed our time here, lovely comfy bed, much better equipped than last time with a good hospitality tray and nice toiletries. Brilliant shower and the room was quiet and very clean. The last time we stayed, there was no guest information pack but there was one which had ample information and a lovely history about the hotel.Breakfasts were very good, beautifully done poached eggs on toast with good quality bacon. A generous portion that keot us going until much later in the day. Staff are lovely,thank you especially to Gill who was so helpful during our stay and a hive of information. The hotel doesn't have its' own parking but there is 24 hour a short walk away at the Quayside and at Foul Ford, just around the corner.We can highly recommend the Kings Arms, also nice to know it is privately owned too. If you are looking for a break away in Berwick, that is centrally located, good breakfasts and comfort with friendly, attentive service where you are looked after, then look no further than the Kings Arms. Independently-run hospitality businesses are struggling, not only because of the current economic clinate but also from competition of larger chain-run establishments in the town who can financially afford to hugely drop their prices putting independents at a very unfair disadvantage. Come, stay and support them. We would not hesitate to cone back. Thank you again.
Excellent
Lovely stay at kings arms hotel,room clean,staff excellent,5 stars.
Great stay
Staff very helpful, friendly and able to answer any questions. Food and service was great too. Room and bathroom spacious and clean.
My stay at Kings Arma
Kings Arms is a lovely hotel, staff very friendly and helpful, room was lovely ,great choices for breakfast. I would recommend anyone looking for hotel in Berwick should go to Kings Arms.
Great
The hotel was central, very clean and comfortable and the food was delicious.
Excellent hotel,Drinks,dinner,bed,breakfast what more could anyone ask for.
Excellent hotel,Located central,close to the shops I want to visit.The parking is not the fault of the hotel,but one has keep an eye out for the parking attendentd.This is the second time I have stayed there on my visits to the UK
Very comfortable
Very pleasant stay - nice room, excellent catering. Staff were exceedingly helpful.
Fantastic! Love it here!
Cannot speak highly enough about this hotel. Friendly staff with excellent customer service skills - particularly Gillian on reception and the restaurant staff. The food here is awesome - the spaghetti bolognaise I had was delicious. The room I stayed in and the facilities were very good and the bed was very comfortable. Cannot wait to stay here again - when I can afford to that is. Yep, for me the King's Arms is the best hotel in Berwick.
Short Break Stay
The hotel in general was good. The rooms are clean and tidy and in good decor although the sloping floors were a bit unusual. The staff were very polite and helpful. The Vine and Olive restaurant was very good. My only real complaint was the bar had no single malt whisky. Iwould certainly come back to the Kings Arms Hotel.
Fantastic stay with top quality food
Last minute decision to come to Berwick and not disappointed. Staff were very friendly and helpful throughout all areas of the hotel. Donatis and Amin made us possibly the best meal ever, which was great value for money.
Great
Location was the best
very good
had a nice stay in the hotel. good and claen room. Nice staff and an excellent breakfast.
Wonderful central location within the town centre
The Kings Arms hotel , is in a central location within the historic town of Berwick Upon Tweed .The staff were very helpful and friendly .The hotel is very clean and my single room was very spacious and comfortable .The restaurant an Italian Bistro The Vine & Olive was very good , fab cocktails .There is a large garden at the back of the hotel which is a lovely suntrap .Thank you all I had a great time catching up with friends in the Berwick area .
Excellent place to stay.
Stayed here a few times now, Nice clean hotel, good facilities, lovely breakfast, all staff are welcoming, cheerful and helpful. will be staying again soon.
Very friendly helpful staff
We had a lovely room, and all all the staff very exceptionally friendly and helpful, delicious dinner in the evening.
Superb hotel
The Hotel location was great, all the staff were very friendly, rooms very clean, breakfast was superb Thanks for making our stay 👍100% will come back
Really Friendly staff
One night stay en route down south. , warm welcome ate in the adjoining Italian restaurant had a lovely meal and a few drinks . Very reasonable prices . Our room was large and airy and the most comfortable bed . Hotela wee bit tired but was being refurbished , which didn’t bother us at all . The staff were all so friendly and made us feel very welcome .
Very nice
Comfortable hotel. Clean and tidy. Friendly staff. Good breakfast.
Grand
A great weekend stay, staff were brilliant comfy room great breakfast. No sleep due to constant running water due to a plumbing malfunction. But that didn't take away from the efforts made by staff.
We will come back
The executive room is ample and clean. The personal is kind.
Lovely stay
Food in restaurant is lovely. Definitely recommend Scoglio Linguine.Rooms are a little tired in places, but had perfect nights sleep and close to lovely walks around the town.
Very good
Comfortable room.Friendly staff.Excellent food.
Good
Friendly, helpful and caring staffClean comfortable roomGood breakfasts with excellent choiceI would be happy to stay with you again and am happy to recommend you with no reservationsThank you
September stay
We enjoyed our stay.My comments would be...I was surprised breakfast wasn't included in the room rate; the breakfast service was a bit erratic (they didn't have a record of our booking and then forgot our order); not a great bar; pressure in the showers was a bit stop / start; wifi very poor. However the room was comfortable and well made up every day. Staff were friendly and helpful. Ideal spot for our golfing break.
Comfortable
Staff very helpful and advised on various aspects about Berwick on Tweed, walk, town and parking. Room most comfortable. Only issue was the dining area appeared noisy.
Good.
Comfortable room with everything I needed. Clean and warm.Very pleasant and helpful staff both on reception and in the dining room.Delicious breakfasts.Obviously the dining room is in need of refurbishment.
Excellent location in the heart of Berwick-Upon-Tweed
Arrived for 1 night stay. The reception staff were very helpful, directing us to all amenities and suggesting the best parking etc. The evening meal in the hotel restaurant was excellent and staff brilliant. Will return to the Kings Arms Hotel to stay for the next tour of the borders.
Excellent hotel.
This is an excellent hotel, with friendly caring staff. Spacious bedrooms and ensuites, comfortable beds and pillows.In a great location for touring the coastal trail.Well worth staying, would definitely recommend.
A great stay
We had a very enjoyable stay.The staff were very professional, friendly and helpful Our room was spacious and comfortable with a great ensuite bathroom that had both a shower and full-size bath.
Warm welcome
All the staff were very friendly and welcoming.The room was clean and spacious.The feature of the old fireplace added character to the room.Central location near the river, and easy to walk to the walls,barracks, shops and cafés.Breakfast cooked fresh to order with lots of choice for continental breakfast too.
Very nice .
Very nice around. Friendly ,and comfortable.A very interesting town and pleasant place . I only find that life all round is getting so 🤷 expensive !
A great break
We found all the staff very helpful and friendly. Particular thanks to Gillian on reception who was most helpful in arranging a further night for us and giving us very useful and informative advice. She made our stay easy and enjoyable. Thank you.
Standard
We stayed in a twin room for one night and moved to a superior room for a further three nights. The staff have been very helpful, Jillian the receptionist has been extremely helpful. The twin room was okay but breakfast was extremely poor, the staff tried very hard, order was wrong and when it did arrive it was very poor. Certainly wast worth what we paid for b&b. Let’s hope the next 3 nights are better!!!
Very pleasant one night stay.
Very friendly and helpful staff, ate in the restaurant in the evening and enjoyed the food. Our room was spacious with a comfortable bed and nice bathroom. Hotel was full but we didn't hear anyone and we also enjoyed the rear garden.
High standard.
High standard, very good accommodation,Great food, lovely rear garden, staff friendly. We will be back in the new year.
Very enjoyable stay.
Called in off chance to see if any rooms availableSpoke to a lovely very helpful lady on reception there were rooms free. got in touch later that day & booked a superior double room.Very large room, with lots of lovely historical features ie fireplace, large windows with floor to ceiling curtains. Very clean with tea & coffee making facilities. Modern large bathroom with a bath & over bath shower plus separate shower cubicle. toiletries also provided ie body wash, shampoo conditioner, soap etc. Very comfy bed. We didn't eat in that evening although there did seem to be a very comprehensive menu. Breakfast we can not fault absolutely delicious with the added bonus of being able to see it being cooked. Very mindblowing choice of dishes on offer. We must just mention the young man who was the waiter, very attentive, polite and interested in our choices, he worked tirelessly Out of a scale of 1-10 we would give him 11. The out side of the building is covered in scaffolding due to renovations but don't let that put you off. even if it is still there next year we will return. The hotel does not have its own parking but there is a free 24 hr car park near by which we were directed to by the lovely helpful lady on reception. Parking outside the hotel is available for two hours with a parking disc that can be purchased for £1 from some local shops.
Well Positioned Hotel
We thoroughly enjoyed our stay though the bathroom left a little to be desired i.e., access into bath and poor lighting.Reception staff all polite and extremely helpful
Great staff
The staff were friendly welcoming and attentive. The on site restaurant was superb. Best spaghetti bolognese I have ever had. Lovely atmosphere in the dining room.
Great hotel
Receptionist was friendly and very helpful. All staff were warm and friendly. Room was excellent clean bed very comfortable
Excellent stay
Excellent staff good food and a very comfortable room.
Relaxing stay.
We had a lovely stay,The bedroom and bathroom were clean and quietWe loved the bathroom.The staff on reception were welcoming and helpful.Breakfast was a slightly odd experience.My eggs Benedict were served cold.The staff seemed slightly unprepared and scatty.All in all we would love to stay again and I am sure we will be back soon.
A great place to stay
Enjoyed our stay very much. We were made to feel very welcome. The staff were very helpful and were always very pleasant and chatty.The room was ok with lots of character - the floor appeared to be sloping as did the bathroom which gave us a bit of a strange feeling of feeling inebriated most of the time. We weren’t of course !!The room was clean though and was serviced every day.Breakfast was good with an adequate selection of choices.Parking was a bit of a nuisance. Having to park at the bottom of the road in a public car park and then walk back up to the hotel ——-fortunately for us the weather was good. Parking was free though which was good.
Great hotel
Friendly, clean, reasonably priced, decent breakfast, great location in a lovely historic town.
Lovely decor
The hotel is under refurbishment but that didn't affect us at all. The building is beautiful and the cocktail lounge/cafe/beer garden and restaurant are excellent. The rooms are nicely decorated and large. Just a few staff problems due to being understaffed, just like anywhere else - they were working hard!Thank you for a lovely stay.
A very enjoyable stay
I spent 3 nights in the Hotel.The accommodation was very comfortable , spotlessly clean and had everything I required eg ironing equipment and hairdryer.I enjoyed an evening meal in the restaurant and breakfast every morning and they were more than satisfactory.The staff were very helpful and friendly.As a local resident I am delighted to see that the hotel is once more offeringa range of different Function and meal options.I will certainly recommend it to my family and friends.One thing I would like to point out is that although the bathroom is lovely perhaps less able guests might find the bath a bit difficult to get into.
Lovely!
Our room was a spacious double room, that was very clean and tidy. My husband especially liked having a coffee maker in the room not just a kettle, a really nice touch. The staff were very friendly and helpful.
The Awesome hotel
Loved our stay at Kings Arms. Central location, close to shops and restaurants. Very comfortable room and bed. Staff extremely helpful and kind. Thanks for providing a comfy place for us to relax.
Great stay
Comfortable room, didn't have breakfast as we prefer to eat late morning, very friendly staff, the receptionist was a lovely lady, very helpful.
Ok
Ok, except for two fire alarms that disturbed our sleep
Great as always!
Stayed here many times before over the years, it is always friendly, comfortable and clean. Great location right in the town centre.
Short break away.
Enjoyable four nights stay in Berwick-upon-Tweed. Would recommend this hotel for comfort and cleanliness. Lovely room on the first floor.
Nice hotel
Hotel was clean and comfy need to put a mirror in the room nowhere to do your hair
Totally Chilled!
We’ve stayed at The Kings Arms lots of times and we always enjoy the very relaxed atmosphere, and friendliness of the staff. We only stayed for one night as they were fully booked. We spent the previous night at a nearby hotel and were woken up at the crack of dawn by what sounded like kids jumping off beds, nightmare! So we were so happy to check in to the Kings Arms and enjoy a chilled out time ,and a great nights sleep. Lovely wee cocktail bar and beer gardenA special mention to thegirls who keep the rooms spotlessly clean, and receptionists who are very welcoming and happy to help you with anything. Thank You All
A Friendly and pleasant place to stay
The staff at the hotel were all so helpful and friendly, without exception ( Call out to our breakfast waiter in particular!) The hotel itself is clean and spacious and the outdoor seating area is a real haven. Well positioned for local eateries and the estuary, it was an ideal base for our break in Berwick and surrounding areas.The decor is a little "confused" probably due to trying to please too many different types of customer and tired in places too,but we felt it was value for money and with a little upgrade could be an absolute gem. THe bedrooms are lovely and spacious , as was the ensuite and well stocked with tea/coffee/biscuits every day, which was a treat.
Lovely stay
Very pleasant stay.
Highly recommended
Fantastic friendly staff in all areas.Location rightin the centre and close to city walls.Wonderful walks near to the hotel.The garden area at the back of the hotel is a hidden gem. Food excellent. Cocktails are 2 for 1 and superb .Close to lovely beaches.There is no parking at the hotel but this was not an issue as there are many close car parks and most are free. We had a familiy room which was very spacious
Great, reliable, comftable
This is the second time I have stayed here for our Battalions Minden Weekend. I have booked again for next year.I stayed in room 3 at the top of the first flight of stairs. The room was spacious, the bed was a double and very comftable, and the bathroom had both a seperate shower and a bath.I had the full Englishbreakfast both days and it was great. More than filled me up.All the staff were brilliant and very helpful.Location right in the heart of Berwick was fantastic and everything is within walking distance.I cant recommend this place highly enough.See you again next year Kings Arms.
Great weekend
Stayed here for Minden Day parade. Room quite spacious comfortable bedtea and coffee provided Staff are always cheerful and polite Not our first time at the Kings Arms hotel and won't be our last See you next year xxxx
Excellent stay
Have stayed at the king’s arms 8 times and have enjoyed every stay such a friendly hotel also booked for next year thanks to the staff
Really welcoming and comfortable
The hotel is having work done on the building,scaffolding etc. but in spite of that we had a great stay. The room was traditional like the hotel, big bed bright but with thick curtains. A lovely modern bathroom with a bath and walkin shower. There were lots of toiletries, coffee, chocolate, tea and biscuits in the room and the towels changed and room cleaned even though we only stayed 2 days. Breakfast was huge, and really tasty. Also the staff were friendly from reception, breakfast room and housekeeping they were so nice.
Respite from the heat wave
I booked a last minute stay at the Kings Arms when the trains to London stopped running during the heat wave. The staff was friendly and the room was large, clean, and comfortable--and cool, despite the heat. The outside of the building is under renovation, but the inside is in fine shape. Very close to good restaurants and a beach and about a 15 minute walk from the train station.
Absolutely fine
Only one problem being the Fire Alarm at 2.20 am on my second night...a little annoying...otherwise fine thank you
Nice comfortable hotel
Great location. Comfortable room.
A weekend visit
Staff very obliging. Hotel is obviously being refurbished, hopefully will be back to its former glory
Comfortable
A pleasant stay with pleasant staff
A Lovely Relaxing Stay Again.
We booked direct with the hotel and got a great price for a lovely double room.We received a very warm welcome from the receptionist. Our room was spotlessly clean , and as requested had a window we could open as it was extremely warm weather. The bed was very comfy and we slept like logs! We never had breakfast this time, but on previous visits the breakfast was excellent. We only booked for two nights, but enjoyed it so much, we stayed an extra night. All staff were lovely, Thank You AllX
Fabulous room
I can definitely recommend staying here. Lovely staff, great location,the room was spacious and the bathroom beautifully renovated with a separate bath and shower. Great value too.
Visit to Berwick
Booked a Superior suite for an over night stay while we visited Berwick on Saturday 16 July .Upon our early arrival @ 1300 we were given a friendly greeting by the receptionist and asked to wait until check in at 1500 as our room wasn’t ready yet . We had parked just outside the hotel and needed a disc to display on our dashboard this she kindly supplied on loan to us until we had booked in with all our hold-alls . The beer garden to the rear of the hotel is very pleasant to sit in and with the weather being hot was very busy , the staff were very attentive and friendly and out order was promptly dealt with .We had to move our car from the front of the hotel to the long stay car park which further down the hill. This carpark is free to use .The room we were given was lovely and very big with a very large firm comfortable bed .The standard of decor was nice and the room had a kettle with tea and coffee and also a coffee pod machine .Free WiFi .A nice television to watch , and a hairdryer was also supplied in the room .There is no fridge or wall safe for valuables in the room .Breakfast was £10:99 per person and had to be reserved when booking in on arrival.The full english breakfast which we had the following morning was plenty full and nicely cooked .The menu in the restaurant had some nice choices and as a resident you get 10% discount.The food was nicely cooked and presented and promptly served by Carl who was very attentive and polite.We thoroughly enjoyed our short stay in this lovely hotel and thank you 😊
Response
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Super!
We were delighted with our stay - we had a lovely and spacious room with en suite bathroom - all very nicely appointed. The hotel was charming and has its own fun bar - great for a pre prandial drink and or night cap! Lovely staff, helpful and professional. We would return as well as recommend this hotel.
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Seagulls
Fab hotel very friendly room was excellent, but the seagulls woke ne up at 5am they are so loud, but other than that it was good.
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A very comfortable stay
After a long 20+ mile walk up the coast, the hotel was easily located over the bridge and slightly uphill. I was greeted by a friendly and helpful receptionist and my room was clean, modern-looking, with both a bath and shower. The evening meal was decent enough and the following morning's breakfast, very good. The sea and coastal path, a short 5 minute walk away.
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Average
On entering the hotel was very disappointed to see grass and weeds growing through the stepped entrance. Kind of sets alarms ringing right away as staff must use the entrance constantly. Not the best welcome !Anyway comfortable room and good breakfast for an overnight stay.
Lovely hotel to stay at
Found the staff to be very pleasant and friendly room was cleam and comfortable has plenty of restaurants in local area and close to town
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Four day Break
An enjoyable time spent in Berwick and a comfortable hotel to return to each evening. We went up to North Berwick, East Fortune museum, down to Alnwick and many places inbetween.The only problem was the gulls bombarding my car and the dustbins onview, outside our bedroom window.The staff were charming and very helpful and a pleasure to get to know. So thankyou for our fullsum break.
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Mini Break
We thoroughly enjoyed our stay at the hotel which was within easy access to local amenities. It was tastefully decorated and our room was very comfortable. The staff were friendly and helpful especially when we heard dripping noise in the bathroom during the heavy rainfall which fortunately didn’t come to anything - a brown patch was to be seen. We had breakfast on the Saturday morning and found the tea to be lukewarm so asked for another which was fine . We certainly found it to be a relaxing break so thank you all.
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Excellent
Nice hotel family room was great with excellent breakfast. Beer garden just as good but shame restaurant had to close early but that's the same with lots of places due to staffing.
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Lovely stay
Had 2 nights at the king's arms comfortable clean room, great reception team and wonderful walled beer garden!
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Great room
Lots oh history attached to this place - Charles Dickens for one
Very comfortable room pleasant staff enjoyed staying
Would come back again
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Friendly
Lovely central hotel staff welcoming. Room nicely decorated but did’nt like the view from the window or the noise of xpellar from the kitchen as it was only a short stay it was tolerable. Apart from that food was good nice surroundings would book in again.
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Very pleasant
A very nice hotel with a large airy room and was v clean. Overall friendly staff in bar and reception. Lovely beer garden. Restaurant was not so good. I had the risotto which was v bland and the service was underwhelming. I would stay again but avoid the restaurant
Review
The hotel was comfortable and is conveniently located, and the staff were friendly and attentive. The room was clean though there was a leak of water from the toilet system above.
Mini break
Had a lovely time at berwick hotel was far better than I expected rooms were very modern the food was very goodd staff was very friendly I would definitely recommend looking forward to go back
Great accommodation and location
Amazing experience, really spacious rooms with clean facilities and incredibly friendly staff. Very central location and amazing area.Had a great time and would highly recommend this hotel!
Very enjoyable
Really enjoyed are stay. Am sure the staircase and other areas will look amazing when finished. Bedroom was excellent and refurbished to a high standard - probably needs a bit of snagging completing. Restaurant was terrific, food good service and atmosphere brilliant. Only thing would suggest to change is staff on the evening chatting in the courtyard is quite loud especially in room 27. Had a great time.
Jubilee weekend
Nice hotel in a great location. Hotel getting refurbished at the moment so will look forward to returning once its done. Cocktail bar is fab.
Andrei is beyond excellent with the way he deals with everyone , it was honestly a joy to meet him.Refreshing that this hotel has windows and wonderful baths …just one comment that I believe some of the doors could benefit from cushioning to stop the loud slamming ❤️👍
Lovely baths, housekeeping staff are excellent. Andrei is an amazing ambassador for Kings Arms….Cups are rather small and hard to hold in rooms in my humble opinion plus just some doors would benefit from cushioning to stop the loud slamming 👍❤️
The stay was comfortable and clean staff were friendly and helpful a pleasant stsy.
The hotel was under refurbishment at the time so bare floorboards otherwise a lovely stay.
Excellent Stay
Although the Kings Arms was going through some organisational changed this did not deter from the excellent service we received.The food was first rate at dinner and breakfast the staff all pleasant and helpful, very clean comfortable rooms and a good central location for Berwicks many attractions.Would stay again.
thanks
Single room was better than I expected from website photos, and I felt safe as a lone female.Staff friendly & welcoming.2 minor points in room 5 need attention: (1) the TV signal isn't reliable - particularly when first switched on, it cuts out/freezes (2) the toilet flushing mechanism when flushed on full flush seemed to then trigger endless refilling of water, which could only be stopped by flushing again using minor flush mechanism.
Room was very nice and location was very good.
Hotel was nice.
Great Hotel
Have stopped at this hotel a few times now as it is a lovely old hotel with quirky features friendly staff good value for money Rooms are big and beds very comfortable will always stay here when in the area.
exellent
first class hotel with very freindly staff ,restraunt was very good overall no complaints
Date weekend
Fabulous staff.clean warm room, plenty of hot water, lovely bath shower room, lovely sun trap beer garden, definitely stay again.
Excellent accommodation
Friendly, helpful staff. Comfortable room with everything you'd need.Central location. Delicious breakfasts. Hope to return soon.
Great place
We had a fantastic stay in the Kings Arms Hotel. The room was rather small, but cosy, the food was good and the staff was very helpful and kind.
Good choice
Put off by first impression because of very steep steps into reception, happy to find another safer entrance at the back. Room was large and bed and linen etc comfortable. H7ge spotless bathroom with shower cubicle and bath with shower.Occasional noise from outside but not enough to cause serious disturbance. Cold first night but portable heater soon fixed that. Sadly restaurant was closed first night and our 2 course meal was not honoured,but we were compensated by a free bottle of wine. seemed only pizza and faccaccio other nights but a pleasant restaurant Limoncello was only a few yards away. The hotel cocktail bar had a large list of cocktails and was relatively inexpensive.Outside was a pleasant walled garden but it was too cold for us to sit out and enjoy it when we were there. Staff were wonderful.Room could be slightly less drab with a minimum of effort, it was dominated by dark carpet, dark wood furniture and drab curtains. If new prettier fresh curtains and a few colourful pictures could be put on the walls it would make a lot of difference.
Good Hotel
We had a very good stay at the Kings Arms Hotel nice staff and a good breakfast
Nice room
We enjoyed our stay. Our room was nice and breakfast was good too.We ate in the Italian restaurant too, food was lovely.
Great
GreatOnly disappointed was the lack of restaurant as not informed that it was under refurbishment.
Fabulous
Our second time staying here.Excellent location with everything on your doorstep.Foxtons and Limoncello, two great restaurants, virtually next door.We stayed in a Superior room. Very spacious, and clean.All staff are very pleasant and helpful, breakfast excellent quality.I’d recommend the pancakes with bacon and maple syrup, yummy !!Bar does really good cocktails too and reasonable prices.The building has sustained some water damage from the bad storms of late and there is some water marks / damage on the ceiling etc,Although this is purely cosmetic, it could be doing with some attention.However, this would not put me off in any way in staying here again.Looking forward to our next visit already.Keith & LornaMusselburgh.
Nice hotel, good location
A nice hotel, v clean. Really comfortable bed and nice bathroom and shower. Friendly staff too.It wasn’t an issue for my stay but the TV didn’t work; the picture either glitched on and off or was just off on all channels. A bigger issue was that the Wi-Fi signal wasn’t accessible whilst sitting on the bed in the room. I had to be sat at the desk for it to work; moving 5 feet back to the bed lost the signal completely.
Excellent accommodation
Outside of the hotel (steps) need painting but once inside friendly staff , spacious rooms ,clean, comfy and would recommend to anyone staying in Berwick upon Tweed .
Lovely short break
Lovely clean pleasant hotel. Staff very pleasant and helpful. We have stayed here 3 times and have always had a excellent time, and we will return.
Great Stay in Berwick
Warm friendly welcome at reception, lovely big room with modern furniture,Tasty cooked breakfast with good cold selection, all round good stay.
Excellent location
Central location nice building and carachteristic, pleased to discover Charles Dickens lived there. Very good breakfast . Staff very professional and friendly the staff front desk super helpful when we experienced problem with wi-fi ti check the router and our devices.
Lovely hotel, bit of a noise problem
The hotel is really nice: big rooms with cosy furnishings and the basics you need. The staff are also super friendly and helpful, and it's in a really convenient spot.I'd just warn that if noise in the evening will be an issue (such as if you'll be trying to get a child to sleep) it can get really quite disruptive: like the hotel's manual says, it's a very old, historic building and it's not at all sound-insulating. The road outside can get pretty noisy on a Friday / Saturday evening and guests in the rooms above can cause a lot of noise just by moving around and talking. Probably not a deal-breaker for most, but it did make sleep a bit hard for my little one between people / cars on the road outside and upstairs guests getting back in in the early hours.Overall, I really recommend the place!
Better then expected.
I had seen pictures of the rooms on booking.com so I knew it was a nice hotel but when we got there it was better then expected.. we stayed in a superior double room, the room was huge, the bed was siper comfy.. the bath was amazing and the shower was good too. We booked for breakfast for the following morning, the breakfast room was little but a good size. The food was lovely.I will definitely be staying here again!
Our first experience
I found all staff where friendly and helpful staff from reception to dining room would certainly stay again.
great hotel
we had lovely stay at the kings arms .staff were excellent went the extra mile to assist us will definately return in future and would recommend this hotel
Really comfortable
Really comfortable and spacious room. The price reflects that the hotel is now a bit dated and faded but renovations are ongoing. Our only disappointment was the Cocktail bar. It looks ok but our Cocktails were dreadful, we ordered 2 gin Martinis (not on the cocktail menu) tasted awful and even a bit off, no whiff of Gin and had cubes of Ice in it and a slice of lime? resented paying for them
Great Hotel
We loved our stayThanks
Good value for money
Room ok needed a wee touch of paint .room was cleaned every day but still had cob webs on ceiling .staff Great especially the girl who checked us in /she also served in bar /and also cooked us breakfast she was amazing good value for money
Really super hotel
We have just spent 3 nights at the hotel. We would thoroughly recommend it. The staff were very friendly but professional and made us really welcome. The room was very clean and comfortable and the towels were lovely, thick and fluffy also a good size. We had breakfast which was freshly cooked and perfectly to our requirements, nothing was too much trouble. All in all we had a wonderful stay and will definitely stay at the Kings Arms Hotel again. Thank you so much for a great stay.
Surprisingly good
First impressions of the hotel from the outside was that it looked a bit tired, but after walking through the door and seeing what had been done, my view became very positive.Megan on reception was friendly & accommodating.Whilst ascending some stairs at the back of the hotel that are listed & being renovated, to get to the room (28), I feared the worst, but was met with a brand new room, with a great bed & bathroom.The bed was the best hotel bed, ever.Breakfast next morning was substantial & well cooked.Hotel is well recommended.
comfortable room, helpful staff, lovely breakfast
disappointed that dinner was not available (as agreed) but management made amends. Staff always pleasant and helpful. Room modern and comfortable with roomy bathroom. Excellent breakfasts.
👍 great
Was lovely to stay and enjoyed our night away breakfast was really good will definitely be back
Fab
We finally got here after booking 2yrs ago storms then pandemic stopped us getting here. Lovely staff, great bed with lovely white bedding and gorgeous white towels and very clean room. Breakfast was amazing we chose full English. We received free cocktails on arrival they were so good lovely touch. Would definitely recommend if having a trip to Berwick.
Double Room
Good, clean, warm rooms and Breakfast was excellent
Lovely time
Nice hotelLovely foodCocktails on arrival lovelyEnjoyed staying recommend
Great stay
I stay at the hotel every July when i come to Berwick for minden day i can't fault the hotel i love my stay every time I come and i will be there this year
Lovely at first
Lovely hotel , decorated very well considering the age of the building, great location to all amenities.Sadly on our arrival we discovered both the bins in the room had the previous occupants rubbish in themand where the Tewa and coffee facilities were , the walls hadteam n coffee stains running down them, we were a bit disappointed at this but it wasn’t a big deal .The Sunday evening we decided to use the hotel bar and when we entered there were 2 younger couples obviously the worse for wear. The bar maid/ person kept supplying them with shots and cocktails even although they clearly had enough and were very loud and disruptive. We didn’t finish the drinks we bought and retired to our room as the atmosphere was a bit toxic.5 mins in our room and we heard absolute chaos coming from the bar. Shouting and obvious furniture being thrown about, I tried calling reception to see if the bar maid was ok or if she wanted me to call the police.There was no answer despite my constant calling.My husband and I were holed up in the room for the rest of the night ( not a nice way to finish of our break)I told the young girl on reception in the morning of our departure, although she acknowledged the complaint and admitted the police had to be called , she also said they were starting new cleaners as they had problems, we never got an apology for our poor experience.I know trouble can come Pitt of now where but had the bar person perhaps been more vigilant or maybe more experienced, this could have been avoided.Sorry to say I wouldn’t visit here again due to the way all of the above was handled. I will be back in the locality but will need to find other accommodation.Such a pitty as the food was excellent and so was the welcome we got on arrival from the male in reception, he was down to earth and very informative on parking ect
Very pleasurable stay at The King's Arms
The King's Arms is very well located in the centre of the town. Close to all amenities.Our room (6) was very spacious with tea and coffeefacilities.The bath towels provided were a good size and quality.The full English breakfast was very good in both quality food and portionswith othe options available.The staff were very friendly,helpfuland welcoming.We were approx 25 minutes drive from Lindisfarne and Seahouses which were places we planned to visit whilst in Berwick-upon Tweed.The onlyminus was the restaurant was not open at the time of our visit,but they were planning to reopen it soon. However,they recommend the Italian restaurant just below the hotel and we went there twice. Good food and atmosphere.If the restaurant was open we would have given a 5 out of 5. Would still come back and stay here again room 6.
Pleasant visit
Room was very clean and a good price for the size, location was also great. Bath in room 3 didn’t work (plug continuously leaked water) and the rooms window looked out on to a stair way on the roof. There were people (workmen?) going up and down constantly so didn’t feel private and had to keep blinds closed.
Amazing
Absolutely loved the roomthe bathroom was even better very fancybed was very comfyrelaxing staying here brilliant staff very helpful and never anything to much to ask forWill definitely be back10/10
80th birthday
Had a lovely time the staff were all lovely and very helpful, the coffee shop and cocktail bar are worth a visit
Great value
Lovely hotel friendly staff. Hotel was ideally positioned for our trips out. Great value and a thoroughly enjoyable stay
First class stay at the King Arms
Wasn't quite sure what to expect with the hotel being rated 2 star but reckon it falls into the category 3/4 star. Check in was seamless and the girl on reception made us feel welcome immediately. With the restaurant being closed we had lunch one day and breakfast two mornings. No complaints on the food. Bedrooms were a good size and the beds were comfortable. We had a couple of drinks in the cocktail bar and again could not fault the friendliness of the bar staff. To summarise we thoroughly enjoyed our stay and would not hesitate to recommend it to anyone visiting Berwick. We will certainly return.
Lovely place to stay
Very happy with the room will stay there again
Weekend stay
Staff very friendly,nice big room,very clean,breakfast enjoyable,would recommend hotel overall.
Super clean comfortable room
Clean comfortable room & bathroom. Bed very comfy. Cocktail bar very welcoming.Will re-visit .
Excellent central hotel
Had a very good stay at this hotel. The location was excellent, the room was spacious and warm and a great choice available at breakfast. Would stay there again.
Really good place to stay
I stayed in this hotel for two nights. The only one inconvenience was not working heating in room. When I reported it to receptionist, lady organized some workaround for this, so I lived there in really comfortable conditions. In fact, it was said on booking.com that in the period of my stay there was ongoing renovation and some of the features might not work. It was also very good that doors have applied alarm in case when you didn't close them (kind of reminder). It was perfect also that for low price I got also breakfast included. Hotel service was so helpful and location was nice to get from anywhere in Berwick.
Fabulous
Absolutely fab loved everything about it , friendly staff , fab food and drinks loved the cocktails and we will definitely be returning soon
Berwick break
Very enjoyable 2 night stay. Room very spacious and tidy. Bathroom lovely with large bath and 2 showers.Breakfast perfect both days and the lady’s that cooked them and served were lovely and a credit to the hotel. Bar staff and reception staff also very good.Great stay and will come back.
26 wedding anniversary
We had a great stay at the Kings Arms Hotel. The room was comfortable the staff where very friendly & helpful. The cooked fresh breakfast was very nice indeed.
Perfect
What a splendid hotel.Staff, food, setting, environment perfect.Back to a proper personal establishment.Well done to all.
Great Location
Rooms clean and tidyExcellent service
Welcoming and comfortable
Lovely little hotel with great freshly cooked breakfast. Room was spacious and clean, and bathroom facilities were fab - very powerful shower. Only downside was the wi-fi in the room was very poor.
Lovely
Friendly staff ,lovely and clean ,great location andone of the comfiest beds I’ve slept on
Very enjoyable, lovely, welcoming staff
Had a lovely stay. Just need to send a massive thank you to the young girl on the reception, she really looked after me and made me feel relaxed and welcome. Would definatly come back
Short Stay
Staff very friendly rooms very smart and cleanEnjoyed breakfast on the whole very enjoyable experience
Pleasant.
Rooms were okay. Nice comfy bed.Shower hose wasn't detachable and given the fact we didn't have a bath it wasn't Ideal.Apart from that we had a nice time and the staff were lovely and very welcoming and obliging. A nice warm atmosphere in the small bar area but the prices were a little over the top.
Stay at kings arms
Our stay at the Kings arms was excellent, the rooms were clean and modern. The breakfast was 10/10. The only small grumble we may have is that the staff were not very welcoming, no one said enjoy your stay that one sentence would have made a big difference. But the woman from the coffee shop was pleasant and overall we had a nice stay at the Kings Arms
Pleasant stay
After checking into Room 25 I noticed an unacceptable stain on the duvet cover.After 'phoning reception the receptionist apologized and asked us to come down to get key for room 28 because she was unable to change duvet cover for us as she could not leave reception.After settling in our new room the toilet flush wouldn't work, another call was made and the receptionist came promptly and fixed it. She left us with the screwdriver and said she would report it in the morning. We didn't have a problem with it after that but no one fixed the outer fixture. Saturday afternoon the fire alarm went off intermittently for half an hour, no reason was given.Our room was comfortable and breakfast was very good.Staff were attentive and pleasant.
Great value hotel
The Kings Arms, Berwick upon Tweed is centrally located.The hotel was comfortable and the staff were helpful and friendly.The room was well equipped and clean and comfortable.Breakfast choices were varied and the food was tasty and well presented.The temperature of the shower was a bit changeable going from tepid to cool but the bathroom was large with lovely fluffy towels.Overall we had a lovely stay and the hotel was great value for money. Wouldstay here again and would have no hesitation recommending this hotel.
Very comfortable
My room was very comfortable and the staff where very friendly and accommodating.
Nice central hotel
Enjoyed our stay very clean and room facilities good nice breakfast helpful staff
Excellent stay
Very impressed with this hotel. We stayed for 4 nights and the room was spotlessly clean with tea & coffee facilities, this included biscuits. The staff were all very friendly and knowledgeable of the area. Location great to wander round Berwick easily. Would definately recommend this hotel
Will stay again !!
Very friendly and helpful staff. Breakfast lovely.Room was very spacious and clean highly recommended and in an ideal place nice Italian next door.
Response
Hi, Gina we are so please you had an outstanding stay with us. you must have mistakenly took the 1/5 for a 5/5 are you please able to change:)
Lovely
Old fashioned but did exactly what it should have doneStaff delightful and very helpfulGreat breakfast and coffee bar
Good value
Booked night before as spur of moment trip on train. Very central, good room and great breakfast, good value
Comfortable and cosy
We have stayed at the hotel on a few occasions and it has always been pleasant.This stay was exceptionally great and I would like to thank Andre for his great service
Lovely stay
The hotel itself is lovely. Situated right next to some great long walks around the walls and coast of Berwick. The room was great with everything you need and breakfast sorted us for the day.
Good service.
Good service.
Very comfortable
Room and bathroom were very comfortable. A good sized room with chairs which were ideal for relaxing. Breakfast was excellent, staff were all so welcoming and friendly. Definitely would recommend.
Beautiful place
Beautiful place, with fantastic staff and great food and drinks, however amendities in rooms need maintenance i.e toilet and bathroom appliances if in Berwick we would definitely return
An excellent stop-over
We received a warm and helpful welcome from the hotel staff. Our room was more than adequate and the breakfast excellent. We hope to return sometime.
I would not like to go again
We booked at The Kings Arms Hotel weeks before our stay and booked a table for dinner only to be told on arrival the dining room was closed, radiator in our room not working in December? On the following morning could not shower as the on/off control in the walk in shower came off in my husband's hand with no water so he stood in the shower over the bath for ten minutes and still could get no hot water we just had to wash and go on our special trip to our daughter's in Aberdeen without proper bathing, we are not impressed at all.Don't go to this hotel!!
Good
The staff were very helpful and friendly.The room was nice, the bath and bathroom excellent.The room was a a Kurtis cold, the tv and wifi weren’t the best.Breakfast was good, would have liked a plain yoghurt although the porridge was excellent.I could taste vinegar on my poached eggs,black pudding gorgeous.Fruit salad tasted funny. Overall a good stay
Port in a storm - literally
We live very near this hotel but because of Storm Arwen we had no water supply. After more than a day of being unable to shower or flush a loo we booked into this hotel. The staff are friendly and welcoming. The beds were very comfortable and the bathroom was lovely.It was such a relief to be here.
Good hotel and good staff
I booked a family room but due to some idiot stealing the remote for the TV we had to have a smaller room. But have not received any refund as yet. We had no heating on the Friday night due to storm damage and water leaking into our room the staff were really helpful especially Angus who got us a bucket for the rain and tried to help us. The heating was restored the next day so thank you again Angus. I would definitely stay here again even though the staff were rushed off their feet they did a great job
Plesant
The hotel staff were all lovely, the room was nice and the bed, oh my, it was so comfy. It was a bit noisy on Saturday night until the early but not a problem for us. Would defintely recommend it.4.5 ⭐
Very good
On arrival the reception staff were very helpful and well mannered. The room was very clean and nice.the room staff came in daily to check and replace eny drinks items I had used,the hotel bar was very good ,great bar staff and a good selection of beers and wines.all in all I had a very pleasant stay.thankyou all.
Great for a short break in Berwick-upon-TWEED
Couple of lovely nights stopover while fitting in a short end of year Motorcycle tour. Comfy beds & large rooms mad for a very comfortable stay. Staff were very friendly & helpful.
Really lovely hotel
Lovely old hotel with some original featuresFriendly staff rooms very comfortable and well servicedThanks
Excellent
On arrival the receptionist informed us of the parking situation in Berwick and gave good advice on where to park for free which was very much appreciated.The hotel was very welcoming, the room we had room 11 was lovely I wish I had a single bed as big at that when I was a child.The restaurant is closed which is unfortunate but there are plenty of places to eat in Berwick.The bar in the hotel gives a feeling of opulence whilst being cosy. and the cocktails were delicious.I would certainly stay here again if i was coming to Berwick.
Great Hotel
Very clean and comfortable hotel. Staff friendly and very helpful. Great cocktails at reasonable prices. Room cleaned everyday.We will definitely be back.
Lovely hotel
Very comfortablestaff pleasant abd professionalfood good qualitylovely cocktail bar.
4 night stay bed and breakfast
We enjoyed our stay. Our room was spacious, clean and comfortable with good lighting and drinks making facilities.We did spend quite a lot of time in our room and would have liked more comfortable chairs! Somewhere to put shower cream other than on the floor would be an improvement.However overall it was a good stay and staff were friendly, helpful and efficient. Good location of course.
Fantastic stay
Hotel was lovely nice big clean room comfy bed , staff very helpful and friendly. Breakfast was a 10/10 loads of choice and the full English was probably the best I’ve had in agesOnly one bad point , evening meal menu was limited and could do with improvements but the food was very good that we orderedWill be back next year
Lovely spacious room.
Lovely spacious room. Very clean. Will be returning
Friendly comfortable hotel.
The staff were lovely, the room was clean and comfortable. Good breakfast with great care taken to provide a glutin free for the coeliac in our party.
Very good and enjoyable
Great location clean good breakfast.
NOT VALUE FOR MONEY
Very disappointed with the room , was not value for money compared with the Black Bull @ The Golden Fleece @ Thirsk . I would not recommend your Hotel to any of my friends I would only give it 1 star
Fantastic
Room was comfortable and clean. Staff were really helpful and friendly and nothing was too much for them. The hotel is in a great location and would definitely stay again.
Nice hotel.
A friendly hotel with some character and not clinical or corporate. Large room and bathroom with a walk in shower as well as a bath.The food we had in the restaurant was very good.Despite staff absences one morning the remaining staff stayed cheerful and overcame the problems to serve breakfast.The hotel is well placed for exploring the town and the coast.
Welcome break home
1st appearances don’t always tell the right story. The front of the hotel needs a paint and tidy up. However when you go in, it changes. The room was lovely. Spacious clean everything that you need. The staff are the best thing about this hotel. Friendly, welcoming, helpful and cheerful. The gentleman on reception was good and explained everything clearly. We had a drink in the bar later and members of staff who passed through stopped to ask if we were ok anything we needed and talked about attractions in the area. Breakfast was cooked as you waited. We watched the cook. Proper tomatoes not from a can. The young man who served was the best. Couldn’t have been more helpful.We were impressed how the staff wanted to sell Berwick on Tweed and encourage us to visit. If we come back this way, we will look at staying here again.
Great hotel
Great hotel, fantastic staff, rooms lovely, food great
Very Good
It’s a lovely hotel in the heart of Berwick, we would definitely stay here again.
Great
Lovely comfortable beds, the staff are all lovely. My only concern was having to pay extra for breakfast although it was lovely.
Quiet
Nice room looking into main street
Very nice hotel and bedroom
Just returned home having stayed in The Kings Arms for two nights.Nice room and really comfortable bed. Bathroom was also very nice.Very central to town and nice restaurants.
Quite pleasant
Comfortable room with all usual facilities. Bathroom had not been completely cleaned. Still trash in the bin and part used shampoo bottle.
Excellent accommodation
We stayed for 2 nights in an Executive King room and the room and facilities were excellent with plenty of room for a couple, not always found in other hotels.The staff were very helpful at all times and we really enjoyed our stay.
Overnight stay.
Excellently appointed hotel in walking distance of free parking. Beautiful bathroom with walk-in shower. Sadly, the restaurant was not open for dining other than for breakfast but I can recommend the Limonella italian restaurant next door.Foolishly, I left my Braun electric toothbrush in the bathroom. I have been in contact with the hotel's reception who have promised to post it back to me.
Enjoyable stay
Hotel is in the centre of Berwick convenient for all amenities. My recent stay was in a very nice room that was clean and comfortable.
Excellence
This hotel is an absolute gem. The interior design is quite unique, spacious and interesting to say the least. The staff took care in helping two 83 years old ladies with limited mobility. Breakfast was excellent. Well done. I wish we had stayed longer!
Comfortable and clean
We enjoyed or stay at the Kings Arms Hotel, The bedrooms were clean and spacious, housekeeping good and staff very pleasant and helpful.
As advertised
Good, clean, friendly. The staff worked very hard and long hours.
Really nice hotel
Convenient location, nice beer garden, really big bedroom with bath and separate shower cubicle. Not offered free wifi so guess they dont have it. We overlooked the street so could be a bit noisy first thing but we would definitely recommend it.
Kings Head Berwick
Set right in the town centre close to all amenitiesLovely period buildingsRooms are of a good size with large bathroomsParking is limited on the street free parking after 1800 to 0900
Excellent
We had a lovely stay. Hotel was spotlessly clean large room and en-suite. Extremely helpful and attentive staff. We also had a great meal in the restaurant . We will definitely be back.
Great hotel with a lovely room
Easy to book, lovely room with everything you need for an overnight stay. Only problem was the water in the showers was too hot and when we tried to change the temperature the water pressure became really low.
Great
Not noisy and hassle free. Also friendly staff, would recommend:)
Pleasant stay
Clean comfortable with helpful staff.
Very nice hotel
Very nice hotel clean and staff are very friendly
Lovely
Lovely clean room breakfast was very nice would stay again
Excellent
Clean. Friendly staff. Spacious room.Lovely hotel.
Great stay
Very friendly and helpful staff throughout our stayClean and spacious room with comfortable bedFull English breakfast did not disappoint
Rubbish
Not as picture describes not worth 129pounds a night lots of things wronged with it
I did not feel in any way u ncomfortable
I was very comfortable my only problem which I forgot to mention in my booking request I couldn't use theshower because of my mobility problems.
The Verdict
Hi, I enjoyed the clean spacious room with comfy bed, good English breakfast and friendly staff. It is also a good location for the water front or town facilities.The not so good points were lack of dedicated parking and in contrast to the interior, the main street exterior looked run down and dirty. Especially the steps with flaking paint, grass sprouting on the canopy roof and algae coating the flag poles.
Worth a stay.
Clean, comfortable and excellent service.
Stayed 16th august to 20th august
Great location hotel comfortable hotel grounds and bar and restaurant very good rooms need some small updates but that is made up for by the excellent reception team that work day time and night time so friendly and helpful all hours of the day and night a real credit to the hotel
Very friendly and helpful staff
The hotel was very well,organised. The room was lovely, our only complaint would be the view from room 12, it was pretty daunting! Spotlessly clean, everything you would need. The staff were all very friendly and helpful. We were allowed to leave our luggage when we arrived very early from the train, and also when leaving after checking out, which was really helpful. We would definitely stay here again.
Nightmare
I booked this hotel fir my brother as he needed time away as suffering mental illness . I showed him the pictures before going and was very excited to stay , on arrival he phoned me to say the room was horrendous and bedding was crushed and stained . There was ring marks on the condiment tray and the whole place was unwelcoming.He left immediately because he felt anxious and didn’t want to stay
Excellent service. Clean rooms
The staff are extremely friendly and helpful.Rooms are very comfortable and clean. Will stay there again.
Excellent
Great hotel fantastic staff highly recommend it .
Great
I dont normally bother to give reviews but I am pleased to do this one.Everything about this hotel was much better than expected. Every member of staff I encountered was very helpful and attentive. The room was spaceous and clean and tidy andhad an altogether very comfortable stay. If ever I need to stay in the area again I will be heading straight to this hotel
Great hotel
I have stayed at the Kings Arms for the last 8 years on last weekend in August.friendly staff good food and service.woudnt go anywhere else
Lovely place for visiting Northumberland and Scotland
Wonderful breakfast and supper. Excellent service from staff.
first class
Great hotel and a great location , everything about our stay first class .Will definitely stay here again .
My stay
Very nice place staff were friendly and breakfast was gorgeous
lovely overnight stay
Lovely Hotel in a great position,friendly staff( nothing was too much trouble) definately be returning. Thanks Guys
Nice
Reception area nice. Rooms nice however noisy at night. Fan continuous in bathroom. Felt breakfast should have been included for £105.
Very comfortable
Staff were exceptionally polite and helpful
Thoroughly enjoyed my stay!
Had a great time. Room comfortable and restaurant food much better than most hotels. Skipped breakfast but dined in on four nights.I was assured that meat and fish were bought in fresh and desserts were made on the premises, as were the delicious cakes on offer in the coffee shop along with a selection of light snacks. Imaginative décor in restaurant and bar areas set it apart from 'chain' hotels.I found the staff efficient and friendly ... but overworked! There was clearly an issue with staff shortages, currently a common problem throughout the hospitality sector.I would not hesitate to stay at The Kings Arms should I return to Berwick.
Lovely hotel but...
The room was lovely, very clean.The hotel was lovely as a whole but your staff were not happy.There were only two bar staff on during our time in the lovely beer garden so it took ages to get served.It wasn't just us who were complaining about that either.We're guests, it's not our fault you are short staffed.I ordered breakfast then decided to cancel it because we wanted to go out for breakfast and kill a bit of time before the train arrived.We had already paid for breakfast and couldn't get a refund because the person who was working the reception desk said it was too much of a task.We were woken up at 7am by a man hosing down the pavements of the hotel with a very noisy machine, which lasted an hour.That was bloody awful.Lovely hotel but not much of a rest I'll give you 5 out of 10.
Very poor
Have just stayed in the hotel!In my opinion this hotel should not be excepting bookingIt it in need of a total refurbishment!The hole hotel is in a very very poor condition!!!
A lovely hotel and our room was wonderful.
Although we loved the hotel it was slightly concerning to see a staff member rushed off her feet serving cocktails and also having to keep an eye on reception too.And then in the morning she was back early and working on reception to which one customer seemed to be taking great delight in complaining about a table booking the night before which clearly was nothing to do with her but she handled it in a professional manner.We found all the staff to be very friendly and nothing too much trouble. Clearly the problems lay with management.
Restaurant let\'s the hotel down
Stay overall good bar staff amazing as were receptionThe disappointment was the restaurant service and cleanliness of the restaurant wasn't goodSunday ordered a main course of the sunday lunch menu wasn't told you couldn't have a one course until the bill came charged for two courses which we paid as we didn't want to cause a fussMenus on paper all marked with food stains good on the floor from breakfast
Lovely clean hotel and friendly staff
Room we stayed in was spotless, very comfortable bed and bathroom was gorgeous, staff very friendly especially the lady at reception, we had breakfast as well and it was so tasty, you could tell they we’re local butcher sausages and lush thick bacon, I couldn’t fault the hotel, thank you for making our stay so enjoyable ????
Fine
Bed was very comfortable, room clean only criticism the temperature control on the shower was faulty.
Stayed at hotel from 2nd to the 8th of July
Injoyed our stay nice staff but hotel needsa lot of of money spent on it it is very rundown roof needs a good few thousand spent on it a lot of rain water getting in third time at the hotel I would stay at another hotel next time cheers Paul
Paul
Overallvery good. Enjoyed my tapas supper, liked my single room (5). Staff excellent from booking in,to check out. Could be improved with moreattention to the finer details. Like no pepper in the cruet, butter, individual portions, placed on top of hot bread roll, who wants liquid butter all over the plate? No finger bowl,to accompany the mussels. Needed extra napkins!!! Melon and parma ham tapas di..sh, served without the menu stated, raspberry dressing. Itsthis attention to the finer details that .make the difference between a 4* and 5* establishment...Loved my 1 night stay, will stay here again
Good
Hotel and staff very nice. Food good and substantial.Only minor points were that TV reception in Room 5 was very poor, making TV watching impossible.Also WiFi in room 5 poor.Neither of these marred my stay
Good place to stay
Rooms clean, well appointed, food excellent, service friendly. Really enjoyed my stay in Berwick at the Kings Arms. Thank you.
Very good
The inside of the hotel was a big surprise. Our bedroom and bathroom were modern and spacious as were the public rooms. Good value for money.
Good hotel
On arrival we had a speedy well organised check in with helpfully staff,The room was spacious and very clean,The hotel has a restaurant,cafe,bar,And is in a good location. Would definitelygo back.
River Tweed
I rode the length of the River Tweed on Saturday and your hotel was exactly what we were looking for.Lovely stay and we enjoyed our stay in Berwick-upon-Tweed.
Enjoyable stay
Enjoyed our 1-night stay. The staff was v friendly and helpful and the room was clean and complete. Breakfast in the morning was lovely; a nice English breakfast that had everything you needed.The town itself is lovely and the Kings Arms a great base to explore it.
Good
Nice comfortable hotelLovely food and cocktails
Excellent visit
Hotel decor excellent; room and en-suite excellent. Food good, breakfast particularly good. All staff extremely friendly and helpful. Had wonderful visit
Dicken\'s Suite is Perfect!
For a meeting, function, community group or similar, this room is absolutely perfect! Tastefully decorated and subtly lit, this room could be used for just about anything! The hotel's coffee shop is literally right next door too, with freshly brewed coffee and tea, a selection of tasty treats, perfect if you are having the likes of a conference. All the staff we dealt with were friendly and professional and ready to help with anything. A well deserved full 5 stars!
Good Experience
Comfortable well run hotel in the centre of a pleasant historic town
Very Comfortable
Staff were very friendly and helpful.The room was comfortable and a good nights sleep was enjoyed.Hotel is in a great location.Would definitely stay there again.
great stay easy going staff
Enjoyed my stay friendly staffSee you back on my return .
excellent stay
hotel clean and covid safe, staff excellent would definitely recommend
A quick break
The pub is great and the staff are wonderful, especially Alicia, who very kindly helped me with numerous questions and was so professional and approachable,she is a true asset to the team!!The hotel was adequate but expensive for what you receive.The restaurant is very dated and needs updating,otherwise the hotel is situated in a super central location and near to the railway station.
Not Brilliant
Great welcome when we arrived and had a drink in the courtyard which was really nice.The experience in Saturday evening was very poor. Waited forty five minutes to receive our drinks pre dinner. Sat down at 5:30 in the courtyard and got our drinks at 6:15pm. Two beers, an Aperol Spritz and a Campari and soda. Waitress came back four times to check our order. Then eventually someone more senior came and took our order. He had clearly been drinking himself.Dinner was quite an experience. Alarms going off in the dining room constantly, food was not great. Not sure how one can go wrong with fish and chips but the chef clearly did. Started to notice those diners around us with the same experience. The same waiter who had tried to serve our drinks was now well on his way to being drunk. The service generally was awful on Saturday.The rooms were really lovely and the hotel itself was very nice.In summary - lovely hotel let down badly by service and quality of food. The reception staff were delightful and the breakfast service was good. The breakfast itself - not so good.
Hotel was clean and comfortable with friendly staff.
The hotel, is a little dated, but that comes with a period style property. We was not impressed with the evening meal on the first night, luke warm, and the braised lamp shoulder came out as stripped lamb shoulder made into a terrine! Not expected.The other detail I saw was the chef testing the soup with his own finger to test the heat of it, unacceptable!!
Perfectly suited to our needs
This booking was for a meeting, held in the hotel's Dicken's Suite. Everything was set perfectly for our needs, and the coffee from the Dicken's Suite Lounge was perfect. Needless to say, our bookings will continue for as long as is needed, and the fact The King's Arms Hotel owner granted free use of this room to charities and community groups is just amazing!
Lovely hotel
Lovely hotel staffvery helpful. Rooms very clean and modern.Only downside was restaurant very poor not up to standard
Good stay
?tayed for three nights, very comfortable with all we needed. Huge bathroom with good toiletries. The refreshment tray was a welcome addition. The staff were all so helpful, especially the reception staff. Cocktails were great. Obviously they need more staff but the ones they have work very hard, you just need to be patient! Enjoyed a sunny hour in the walled garden. Hotel has a perfect location.
Great Hosts....
Had a great stay - lovely room and central location to town and river....
Excellent location
Booked the kings arms for one night whilst visiting Berwick. Great location + room lovely, breakfast was spot on ( was extra, but this seems to be the normal during the COVID pandemic!!)
Wonderful stay
Lovely staff, great location and beautiful hotel!
Very warm welcome
Upon arrival paula could not have done anything more for us than she did, she was extremely professional and fantastic with the children, our room was spotless and very comfortable, however breakfast was a shambles, unfortunately due to the length of time it took to deliver food to our table we were all eating at different times, service really needs looking at, however that won’t stop us from staying there again staff are very friendly
Very nice
After a 5hour journey that should have taken 2,we finally arrived.Immediate impression, very impressed.The hotel was very clean and well maintained.Staff were very friendly and helpful.We will definatley be returning
Short break
The King's Arms was ideal for our 2 day stay in Berwick. Lovely room, staff very pleasant and helpful. Parking was a bit of a nightmare. Kept having to move the car.
Very nice - clean, comfortable and welcoming
Rang to book direct, but no discount for that, unlike everywhere else.....Very nice accommodation
A new experience
Made very welcome and given a comfortable room.The hotel has been refurbished and was very fresh. We had dinner in the hotel and the food was excellent. Service was a little “ faulty towers” but oh so willing. Very young restaurant staff and some more investment in training would work wonders. Good location and whilst no hotel parking there is a free car park only 100 meters away . Free parking right outside hotel Sat. and Sun.
Excellent refurbished room
The hotel presents as tired and in need of renovation but the spacious room had been refurbished to a high standard. Everywhere clean and staff very friendly and helpful. Great location and we are happy to have stayed there.
Fine accomodation & Excellent Staff
Thank you for having me on this last night of my visit to Scotland!I managed to get the covid-19 negative test result on time for my flight and arrived safely back in Portugal last night. At least 7 people weren't so lucky, had no test, and were consequently not allowed to board the flight;/ This included an elderly lady, resident in the Algarve and at least 4 Erasmus students that had begun their journey in Prague and didn't know the Covid test was required. Very sad for them all!You have excellent facilities. I enjoyed a pleasant bath!It was a bit difficult for the room to warm up on such a cold night.Edinburgh was covered in snow in the morning..Many thanks,Marcos
Wonderful Experience
Very nice and quiet and good sleeping experience
Excellent
Very welcoming staff who were happy to assist with any request.Very clean rooms and comfortable bed.Excellent value for money.Highly recommended.
A Lovely Warm Welcome.
We arrived on a cold Monday afternoon, to a lovely warm welcome from Roseoon reception. We had stayed before some time ago, but she remembered us which was nice. Our room was large and spotlessly clean and the bed was sooooo comfy! The bathroom was very modern and super clean too. In the evening we had a few drinks in the cosy bar downstairs.The young man behind the bar was very friendly and chatted away to us,and other guests were very respectful of social distancing, so we felt very safe.We had a lovely breakfast, there was a great choice and it was cooked to order, so very fresh and nicely presented. We were sorry to leave! Thank You to all staff for a great stay. Special Thanks to Roseo on reception, she really is a Star!????
very nice
very clean and tidy food was very nice and waiter service really friendly
Good location
Nice hotel in good location for town centre,friendly staff,good breakfast,beautiful bathroom though room was a bit of a worry as very uneven floor and it sloped down so had to be very careful when walking around but this was because of the age of hotel.
Excellent
Great room, excellent staff
Travellet
Was a lovely place to stay everything was perfect
Great hotel
Lovely clean hotelGreat friendly staffGood location
kings arms hotel
had a excellent stay great staff great experience rooms nice bed very very comfy could have stayed in it all day love hotel will definately be back breakfast was wonderful value for money
very comfortable
The room was clean and the beds were very comfortable - check and check out very straight forward - would definitely return
Very pleasant .
We spent a very pleasant time here at The Kings Arms hotel. Hotel is very nice. Clean and safe. Room was clean and comfortable. Daily room service provided. Breakfast great. Plenty of choice. Area was safe to walk around in the evening. We enjoyed our stay. We would be very happy to return in the future ???? Xx
Home away from home
We had 3 nights away at the Kings. The staff were amazing, the food was delicious and the cocktails were to die for.I had 3 amazing nights sleep in a bed you could stretch out on which was extremely comfortable.Only negative was the view from the window. Which cant be helped as it was of the food and the emergency steps.Thanks for the amazing stay.
Brilliant
Staff fantastic
Gorgeous hotel!
Wow,what a gorgeous place to stay. Room was immaculate, bathroom was stunning. Cocktail bar was very inviting and the staff were lovely, so relaxed and accommodating. Would recommend this hotel to all... beautiful location too.... couldn't fault it. Thanks for having us. Would happily return. X x
Pleasant hotel in central location
We enjoyed our stay here. The room was clean and not too small. The staff were all very pleasant and courteous. We didn’t eat there but had drinks in the beer garden which is a lovely space and quite a sun trap.
Location and the staff
We enjoyed a lovely overnight stay at the Kings Arms. The location is perfect for exploring the area and the hotel had everything we needed.The staff from reception to the bar and restaurant were really friendly, welcoming and helpful.I'd certainly recommend a stay here!
Very nice room , very clean tidy, staff very helpful and breakfast was lovely excellent service , definitely will stay they again
Excellent recommend it to anyone lovely hotel staff excellent nothing was to much trouble
MY THOUGHTS
Overall good.
Great Hotel
Room nice, food great, the hotel was nicely decorated with a lovely garden will stay again
Excellent
Berwick-upon-Tweed is a very lovely place for a relaxing g break and the king’s arms is the perfect place to stay.Location is very central. The rooms are very large, very clean. We booked into the restaurant one night and the food was superb with lots of choice. All the staff were very friendly. There isn’t a bad word to be said. It made our stay perfect.
very good
the hotel was very nice, as was the room. breakfast good on second visit but short staffed on first visit.air conditioning units outside bedroom was noisy but as with most hotels this is quite common
Great location
Situated in a great location within walking distance of local amenities. The breakfast was lovely. The lady that served us couldn’t do enough for us. The room was clean but the brown carpet was dirty and stained. Just needs a little TLC
And
Lovely room, tastefully furnished, the lift floyer on floor 2 was a touch of style! A building of character.
Clean and great location
Good HotelCleanGreat LocationFriendly StaffFabulous Breakfast
Superb Stay
I came here as a single female & not once did I feel UncomfortableThe staff were magnificent It was my birthday treat to myself as i haven't seen my family in a year From checking into checking out cannot find fault The room was very comfortableBreakfast/dinner was great & lovely grounds at the back & barI will come back again & many thanks to Rosia & the lady on breakfast sorry I didn't get your name
One Fine Stay
Had an excellent stay at the Kings Arms Hotel. Staff very obliging and thorough. Well located. Thank you.
Wow
Me and a mate booked in for the weekend in the family room which was so spacious it was almost like separate rooms. The staff were lovely especially at breakfast where difficult social distancing needed a calm head. If I came back to Berwick-upon-Tweed I would hope to stay here again they absolutely smashed it.
Great
Nice hotel in great location, fantastic staff. room 1 was lovely and spacious, ground floor at front with huge window, a bit of noise at night but not too bad. Restaurant menu was a bit specialist but we had nice steaks with about a pint of sauce.
Good 3 star hotel but no wifi
4 sept 2020WiFi was off when we arrived and still off 4 days later and beach day they said it was to be repairedCheck before you bookApart from that , nice room , bar area operating and food ok
Good location for golf tour
With very little choice I was grateful that the hotel had three rooms available for the three days we required for a short tour of local golf courses.The staff were very friendly and helpful during these difficult Covid times. The rooms were a good size and comfortable.We only had breakfast on the first day. It was pretty good but they don't serve cappuccino in the morning( in 2020 ).There are some great golf courses within a 30 min drive from Berwick upon Tweed.The town itself could do with a lot of maintenance. We managed to find some reasonable restaurants to eat out.
Very good.
Everything surpassed all my expectations. Very nice hotel very nice room. And very nice staff. Would recommendz
Perfect
Hotel was lovely, clean, spacious and in a great location! We couldn’t believe the size of the room we had! Also, the barmaid/receptionist was lovely and welcoming! Thanks
A beautiful hotel
A lovely hotel the accommodations was spacious clean and well made the staff were both friendly and helpful the food was plenty full and well prepared
Fair
Food always lovely staff always very pleasant room was a bit worse for wear and we were at the front very noisy
Not too bad, could be better.
Helpful and welcoming staff.The place could do with a good clean.Restaurant was freezing cold.Bed uncomfortable, lighting very poor in the bathroom, extractor made a horrible noise, had to turn it off.Both the roast dinner and breakfast were superb.
Comfortable Stay
Hotel was perfectly located within the centre of Berwick. The hotel bar and restaurant was very accommodating. Especially during this pandemic, the hotel were very welcoming and safe.
Very good
The hotel is very well located and very clean and modern; better than I was expecting. There are social distancing measures in place everywhere except for the restaurant where the staff doesn’t wear face masks which seems a contradiction and made us feel very uncomfortable and unsafe. I hope they rectify that soon because it is otherwise an excellent option for a stay.
Excellent ????
Enjoyed our stay very much and food was delicious, would definitely return.We were in room 28 and unfortunately I left ghd straighteners.Phoned yesterday morning and was advised someone would phone back regarding returning them but didn't get a call.Please advise, Regards Agnes Forsyth.
Safe stay
Just had two nights at the KingsArms in the executive room. Room newly renovated and very comfortable. Refurbishment is on going and will benefit the hotel Greta.y.Staff were all lovely and very helpful. Breakfast very organised and good quality food.All precautions taken to ensure a safe stay .Would return
Very clean
Very clean, great facilities, friendly staff
Lovely
Would definitely stay again lovely hotel very polite staff nice little bar nothing was too much trouble
Very good
We stopped at the kings Arms for a couple of nights, the hotel staff are really nice and helpful,the room we had was large the bed very comfortable,nicely furnished throughout,breakfast was also good, we would definitely stay there again.
Great
great stay staff were very helpful.Roo. Was super and a very nice breakfast. Safe parking for are motercycle and roo. To leave are bike gear in as we arrived early.Thanks again
All good
A great stay at the Kings Arms.
Room needs Attention loos tiling in the bathroomvery poor lighting aroundthe shower dust behind the tv some lights were out
went for cocktail and it was 2for ten pounds didn't go back for the next one as it was very poor it seems like the staff need some training Breakfast the staff kept getting our order worrge the need front of house person to keep them right a lot of dust around the building garden is beautiful again needs some attention theses things may sound trivle to you but they mean another to the paying customer!!!!!I'm sorry but we won't be back.....
Lovely friendly hotel
My partner had a lovely, relaxing 2 night stay. Our room was huge with a lovely bathroom and extremely comfortable bed. The staff were very friendly and breakfast was good. There is a lovely walled garden at the back of the hotel and the location is excellent
What it was like
Room was lovely
A bit costly but a good stay
A little costly but had a great time comfortable beds and the staff were excellent and very helpful all in all very good Yours Colin Ellis
Comfortable and clean
We stayed here just for one night as a very last minute get-away. The room we had was clean, bathroom immaculate and bed lovely and comfy. This was the first time we had been overnight anywhere since pre-Covid. Facilities are quite basic but this was fine for the last minute price we paid. The only grumble I had was the WiFi is very hit and miss on the top floor and there was only one bath and hand towel but it was dealt with promptly by the manager when we asked for one towel per person.Breakfast was ok, cheese omelette was lovely, no choice of fresh fruit or cereal though but this is possibly due to Covid restrictions.Covid-19 safety measures are in place, with sanitisers at the entrance and we loved the gorgeous walled garden at the back which has ample seating with excellent social distance measures between each table - we felt totally safe at the Kings Arms. We popped across the road to Foxtons for a early doors meal and decided to come back and sit out in the garden again.For those who are sensitive to noise, be aware that Kings Arms is located on one of the main areas of Berwick with other establishments immediately around it and you do hear street noise, especially on a Saturday night but this is to be expected in the middle of a town and it really was no problem.
It was very good.
It was very good. We had a lovely big room and the cooked breakfast was very good. The shower/bath was a bit disappointing as the shower was a trickle and it was impossible to have a hot bath.
Kings Arms Hotel
Whilst our stay was most enjoyable and the staff most accommodating and welcoming, attention to a few maintenance items would give a better first impression.These would include replacing or repairing the skylight that was leaking into containers on the stair leading to the bedrooms.It was a pity that the mirror light in the bedroom was not working properly and that only one of the bedside lights could be switched on (a blown bulb possibly).Overall, we would be happy to stay again.
Lovely stay
Great location, some helpful staff. Room was very tidy and bed comfy, bathroom was huge! Would be good to have a mini fridge in the room, there is definitely space for one. Fab location for walking down to the waterfront and easy to find. Slightly expensive for a single room but I did stay in July.
Lovely hotel
great staff, all friendly and helpful. Wonderful beer garden
Lovely hotel
Lovely hotel, great location, great breakfast, friendly staff and nice rooms.Bar and dining room a little dated but all fine.
Amazing
Extreamly enjoyed our stay at the kings arms hotel! Staff were very friendly and helpful and made us feel at home! Rooms were very clean and relaxing! Enjoyed the walled garden for wine and food! 100% recommend will be back!
Totally unexpected
stayed one night at this hotel which was a pleasant surprise. The entrance area, room, walled garden, staff, restaurant and bar area qere all great. A modern look throughout and good value for money.
Friendly and comfortable
Our visit was very enjoyable with excellent breakfast and friendly and helpful staff, we had a spacious room for my husband who is disabled.We were able to meet our daughter in the beer garden as she has a dog and was made welcome.
Kings arms hotel
had a lovelyweekend room wasverycomfortable the girls on reception were very friendly @helpful had a lovelycooked breakfast hope to stay againthankyou
Lovely room
Lovely hotel just a pity about the seagulls
Thoroughly Recommend.
Really enjoyed my 3 night stay here. Excellent staff and the central location was ideal. Restaurant was wonderful, small intimate menu and expertly cooked. Not pricey at all for food or drinks in the well stocked bar. Would thoroughly recommend and hope to come back again.
Good, really good.
My overall view of my stay is a positive one ; clean room , efficient booking, all very pleasant. If I had any negative opinion, it would be about the exterior of the hotel. The black steps need re-painting and the exterior generally could do with tidying-up. However, I appreciate we are in in difficult times , so those works may have to wait!
Fantastic
Staff where amazing. Very helpful. Great service. Clean room. 100% would go again
Post lockdown overnight stay.
Just returned from an over night stay with my girlfriend. Made to feel very welcome by all members of staff and all safety hygiene measures were followed by staff and guests. Had a great tapas lunch when arrived in the hotel restaurant & later in the evening enjoyed drinks in the cocktail bar which was open later for guests. Would recommend and would stay again !
Lovely -all round
Great location for shops ,restaurants etc.Staff very helpful. Food first class. Only one thing I would say ; our room was above main street and very noisy early morning and evening. Would definitely come again but have a different room.
Clean and Comfortable
Just returned from a two night stay at this lovely hotel situated in the centre of Berwick.The room was clean and warm; it had been modernised but still retained its charm and character with an uneven bowed floor. The staff were very helpful and friendly. Breakfast was superb with high quality ingredients. We had an evening meal which was very nice too. Communal areas are very homely and comfortable. Cocktails were amazing. If I had one criticism it would be the mattress which had seen better days but a minor issue for a short stay.The hotel does not have any private parking however short stay is free with a council parking disc and there is a long stay free car park a short walk from the hotel.
Great Hotel
We really enjoyed our stay, food was very good, friendly staff. Well recommended.
Relaxing stay
Myself and my partner had a lovely relaxing overnight stay in room 1. Great room, spacious, modern and comfortable,coffee machine and plenty of sachets of tea coffee biscuits. Nice dinner and very good breakfast. Nice selection of cereal. Yoghurt Danish pastry and cooked breakfast.Value for money and pleasant staff.I will book again soon.
Lovely.
The hotel was very nice and the staff were all very friendly and helpful. The food was delicious. We enjoyed our stay. Thank you.
Was very nice
Will be a beautiful hotel when all renovations complete
Good!
My friend and l enjoyed an overnight stay. The room was lovely and the staff friendly and helpful.Our dinner and breakfast was very good with a varied selection on the menu.Would definitely recommend The Kings Arms to friends and family.
Great hotel
We stayed 2 nights at this hotel and had a great time it was very welcoming the staff were so friendly and helpful. The rooms were clean and the beds very comfortable Struggled with the shower only because didn't read instructions which were very clear so tha was my fault. Evening meal was lovely and it was served hot and no buffet service which is excellent as I don't like eating food that has been slipped around by other guests.Breakfast again was served to you full english is what we had and again it was served hot. I would reccomend this hotel as it was 10/10 for us
Overnight stay
Hotel lovely, staff friendly and very helpful.However,we stayed on a Saturday night and the noise coming from street outside was REALLY LOUD PEOPLE SHOUTING... AND WENT ON UNTIL 2.00AM AND AFTER..
Weekend Break
The hotel is clean and welcoming. The staff are extremely helpful and very pleasant. Food was good and more than adequate helpings - and VERY reasonably priced. Decor of the hotel is 'quirky' but overall it was a super stop over.
Lovely friendly clean hotel
Lovely friendly clean hotel
Nice room
Nice big room easy access to the maltings where we wanted to be.dissapointed with the breakfast T would of been nice in T pot and toast brought after cereals
Quaint trip
The staff are so friendly and helpful that is the first thing you notice and it applies to all areas in the hotel.The rooms are clean and comfortable. With it being a listed building there are aspects that are older but the bathroom was really up to date.Food was good, breakfast especially. Bar was charming with good range of cocktails on offer.
very good
hotel well situated for town walls and water front.staff helpful and cheerful.rooms clean with all that was required for our stay.food good but would have liked a change of menu daily.would recomend the hotel.
Nice two night break
Our 2nd visit, nice central hotel, good food. Quality breakfast items. Clean throughout. Nice friendly efficient staff made our stay a pleasure. Thank you all.
Exceeded All Expectations
A comfortable, very clean updated and well maintained hotel in the centre of Berwick upon Tweed; with friendly and efficient staff who really go the extra mile to ensure customers satisfaction. Particularly Alex the Night Porter and Jack of all Trades and Master of All, and a true Gentleman.We were on a special deal that included Dinner and Cocktails on the first night which were so good that we booked Dinner the next night and my wife had another Cocktail. We had the Seabass on the first night which was the Best I have had any establishment. While the Haddock on the Second night was wonderful and very filling, which was a shame as I did want to try the Sticky Toffee Pudding but had no room. Whoever supplies them with fish is simply the best.Would we go back ? Definitely.It should be noted I worked for over 30 years in the Hospitality Industry and would have been proud to have staff as good as those at the Kings Arms Hotel.You could find minor decorative damage in the Bedrooms if you want to nick pick!
Excellent 1 night stay B&B with Evening Meal
Thanks to all the staff at the Kings Arms.My wife and I really enjoyed our stay and found the staff friendly and the food was lovely. We will stay again if the chance arises - Especially Room 2
Very good
Excellent stay at kings arms hotel really lovely food and the staff are very friendly and cannot do enough to make your stay enjoyable many thanks would definitely recommend and stay again
great
Kind staff, nice room and good food in a picturesque town - what more do you want?
nicely decorated
we enjoyed our stay at the Kings Arms, staff are helpful and friendly. The only down side was the heat in the bedroom, we couldn't put heating off so we put it on minimum and opened the window which meant we had noise from the bar at the back of the hotel as it was Saturday night.
Perfect mini break
Delighted with the hotel which exceeded our expectations.Friendly helpful staff, warm clean comfortable room and great food.Great location .Very bike friendlyWell stocked drinks tray in room. Staff could not have been more helpful or pleasant. Would love to return
Friendly staff
Friendly staff , food and cocktails where lovely.Need a lick of paint and think they could do with some new mattresses but still well worth the wowcher price we payed.
Fabulous place
We had a fantastic stay lovely hotel staff were fantastic would stay here again no problem it was amazing thanks to all the staff
Good Value
Very central and pleasant accommodation. Rooms were clean and beds were very comfortable. Food was ok, and the staff were excellent. Have no complaints about our stay and would definitely recommend. We will be back.
Relaxing Break
Thank you for a very relaxing, comfortable break!The room was very clean and comfortable and the cocktails were a bit of fun!Dinner and breakfast were both excellent and couldn't be faulted.Friendly and accommodating staff.
Beautiful hotel
We had a lovely relaxing stay on Saturday evening. The hotel is beautiful and steeped with historical interesting facts. The staff are all so professional and helpful.We will certainly be staying again.Many thanks Janet and Norman Nugent
Loved it!
I have just returned with my husband where we spent the weekend at this hotel and I honestly cannot rate it high enough!Everything about this place is excellent.The staff are friendly, food is fresh, hot and delicious.Rooms were spotless as was the rest of the hotel.The Dickens Tea Room is a lovely, quirky little place to enjoy tea and scones in comfort.The cocktails were amazing and it was so relaxing to sit and enjoy these in the cocktail lounge.The entrance into the restaurant and the dining area itself was beautiful and made you feel like you were dining somewhere in the Mediterranean! I absolutely loved the decor in the Hotel, a lot of thought has been put into this and I particularly loved all the little extras that were added which made each area different and added a little "quirkiness" ... absolutely loved it! We will no doubt be back for a visit and would most definitely recommend!Thank you for a wonderful stay! ????
Lovely staff are very pleasant and helpful
Lovely stay room was clean andthe bed was very comfortable.Breakfast was spot on hot and tastyUnfortunately the evening meal was over cooked and i left most of the mealBut overall a good stay would definitely stay again.
Excellent 2night stay
We have just returned from a 2 day overnight stay.(room 15) 21st to 23rd February.I can honestly everthing was perfect. Staff were friendly nothing was to much bother, room was clean & tidy food was excellent as was evening meal and breakfast. Bar beautifully decorated and enjoyed our refreshments. We shall returnThank you so much
Excellent
Lovely hotel, food delicious, staff very welcoming & helpful, room & ensuite of a high standard.Would have no hesitation in reccomending this hotel.
Excellent
very good .Nice beds room very comfy.Staff very friendly.Good home cooking. Excellent value for what we paid
The best hotel and staff ever
Alec the Porter is the most kindest and nicest guy I have met I thank him personally as he helped me out with anything and everything I needed ..the food also was out of this world compliments to chef and darcy and the room was amazingly comfy once again thanks Alec you are a proper gentleman that guy deserves a raise .......
Excellent again
This was another great experience. The staff are always super friendly and even when we had broken down early on in the day of arrival, they put us at ease. Alex and co made us feel really welcome and the food was delicious. Rooms were great too. Will be back.
Great value for money
We got a wowcher deal which made this an exceptional offer.The hotel was really nice & the staff were brilliant - so pleasant & helpful.We paid for upgrade to larger room which was really nice (althoughtouch up of floor stain much needed)Our food was excellent, breakfast choices were great & service first class.Wld def go back especially if offer still on.
Absolutely Fabulous, did not want to leave
Hi, me and my 11 year old son stayed at the kings arms Hotel. For 2 nights last weekend. And I must say we were not disappointed. The family room was so spacious, very clean and my son loved the bath. :) the hotel has such a lovely atmosphere, staff so friendly. We had our meal each night in the restaurant, food is really good. Now, the cocktail bar is so quirky, I could of spent all night in there but I had my son. Lol. The barman made my son a moctail for his birthday. I can't thank the kings arms hotel enough..we really needed a chilled break to get away from day to day life and that is exactly what we got. 110% recommend this hotel.
We had a lovely stay your hotel was beautiful and breakfast was delicious
Would highly recommend this hotel to friends and family
Excellent
Stayed here a couple of times now. We really enjoyed the hotel. Room excellent, very modern and to a good standard. Super comfy bed! Enjoyed the food too. The bar is excellent and we enjoyed the cocktails! Will definitely stay again. Thanks.
Comfortable Break
A traditional town centre hotel which was very comfortable with friendly staff, we ate an evening meal and breakfast both of which we enjoyed very much. Lots of tea and coffee available in our room, the walk in shower was powerful and hot, we both felt refreshed after our break.. Very pleasent cocktail bar and coffee lounge
Lovely Place With Lovely Staff
Took my fiancée there as a stop off before a spa trip to Scotland as a surprise birthday treat, the staff helped me distract my fiancee, then helped me decorate the room. Oh and they gave us a complimentary upgrade to a huge room, which I think was the King's Deluxe. The breakfast was also lovely with pleasant staff serving. The staff really try hard to take care of customers and we will definitely be staying again the next time we are up in Berwick! Thank you loads!
Great stay
Had a lovely stay at the Kings Arms Hotel, all staff were very helpful and friendly Dinner and breakfast both lovely, good choice and plentiful. Bar area was comfortable and drinks very reasonable. Room was great, comfortable bed and very clean, shower could gave been better though. Over all excellent stay and would definately return. Good location within the town.
Lovely weekend
Very nice hotel, comfortable bed, room was nice and warm, large fluffy towels.Beautiful food and all the staff were very nice. Overall a very nice hotel.
Another pleasant stay
This was our second stay at this hotel. Although the building is very old our room was lovely. Very clean and warm.We ate at the hotel both nights of our stay and the food was good although not a big menu to choose from.The staff are so good. Very friendly and nothing is a problem for them. The hotel has a nice atmosphere because of this.
Highly Recommend
I stayed at the Kings Arms Hotel from 3 to 6 February this year. On discovering the radiator in my room wasn't working Shannon, one of the receptionists, apologised profusely, moved me to another room and gave me an upgrade - a fabulous double room!Breakfast was delicious with a choice of fresh fruit, cereal and/or a cooked breakfast.The staff were courteous, professional and friendly. Thoroughly recommend.
Very welcoming atmosphere
Had a fab weekend with family staying here, very reasonable prices, food was delicious and staff very friendly. Situated in just the right place for bars restaurants and loads of shops, would definitely stay here again x
Lovely hotel& staff
Great stay hotel very nice.staff very friendly and helpful.will definitely go back again.
Very good
Well placed room very good & food & the staff were very helpful
good stay
Here on business, quiet hotel(out of season).only here for one night but very friendly staff.good cooked breakfast. Rooms are clean and comfy and well stocked with tea/coffee etc.
Thoroughly enjoyed our 3 nights with you - Great customer service
Thanks for a great stay , food was greatI'm not a veggie but that mushroom and spinach broccetta was delish as was home made fish pie , lovely breakfasts. lovely cocktails. great customer service, lovely room and VERY comfy bed and very sensibly priced drinks in the lovely bar . what more could you ask for.
Relaxing weekend
Kings Arms situated ideally close to the river front. There is a lot of history associated with this hotel. Rooms were clean and comfortable. we had a veryice stay.Thank you for looking afterus
Hidden gem
Visited this weekend on a DBB dealWhat a lovely hotel with really friendly helpful staff.Issue with room but rectified straight away. Ate in restaurant and both meals delicious.The hotel has a lovely bar area serving a wide selection of cocktails.Would definitely recommend and hope to return soon.No parking at hotel but public car park literally 2 minutes walk
very pleasant weekend
enjoyed everything...lovely room, cocktails and food. Great position and value. Will return soon.
Very good
Thank you we enjoyed our stay it was a lovely hotel and staff we very nice made us really welcome we will stop againthank you all very much
1st class
Good stay
Excellent
Had a lovely one night stay. Bar is lovely and intimate and dinner in the restaurant was superb. Great nights sleep in very comfortable room. Highly recommend.
Great hotel
Took my girlfriend to the kings arms hotel for her birthday and would go back again got the deluxe super kingsize room thought it was a bit pricey when booking but when we got into the room it was worth it staff were lovely and friendly would visit again
Very nice
Room really nice, very modern. Staff very friendly and helpful. Would definitely recommend
Great hotel
I got me and my wife an overnight before going back to work after the new year and thoroughly enjoyed it. I had the Wowcher deal which included a 2 course meal, cocktail and breakfast and I can defo say it was worth every penny. Food was lovely and the Kocktail Klub is a nice little bar with a great range of drinks and really cheap compared to other places ive stayed. Hotel has everything so would defo recommend.
Fabulous
3rd time staying here. Lovely Hotel and love Berwick. Great town. Hotel is clean and very friendly staff. Would recommend the hotel 5?????. Going back again in February
Excellent
Excellent stay with a top quality breakfast.
Fantastic Hotel.
Very clean and well situated I deem this the best hotel in Berwick. Great staff coupled with great food made it a fantastic weekend. Thank you
Another great weekend
We've stopped in the hotel a few times this year but it was the first time we've are there. The food was very nice with good service, especially the lady who was serving breakfast, she is a very nice lady who does a great job.
Great accomodation
Lovely clean hotel with friendly helpful staff.
Lovely Hotel
Made to feel very welcome. Staff are friendly and very helpful. We will be back to stay in this hotel again
Great hotel
The kings arms in berwick is a lovely hotel, perfectly positioned in centre of berwick, friendly and helpful staff.Will be returning in the near future
Response
Thank you for your lovely review we will look forward to seeing you again.Kings Arms.
King\'s Arms Berwick
The best , friendliest, most helpful hotel I have stayed in
hotel visit
excellenthotel and friendlystaff
Great Hotel
A lovely clean hotel with super staff. I have visited on more than one occasion and willdefinitely return.
Great location in a terrific town
Always like staying in Berwick and Kings Arms is perfect location.Comfortable beds and welcoming staff.Easy parking. Close to the Maltings for entertainment.Perfect
Recent Stay
Overall I found my stay to be pleasant. The staff were friendly and the hotel was clean and welcoming. My room was comfortable and, very importantly, clean.On the plus side - friendly staff, welcoming, clean rooms, good central locationLittle niggles - The wifi coverage did not extend to my room so doing any work in my room was impossible. In fact the only spot I could find wifi was in the reception area.My breakfast was very bland. Very cheap sliced bread which was topped by tasteless scrambled egg
Kings Arms Hotel Catering
The catering for our private function was very good, the food was of a high quality and to our own specifications, the staff sought out the guests who had specified particular dietry requirments and pointed out their particular food. We were at liberty to personalise the room and play our own music.All very profesional, would highly recomend.Richard
My pleasant stay at Kings Ams Hotel
I had a very comfortable stay.The staff were very professional and curious.The food was excellent.I was also pleased with my accommodation.I would.recommend your to my friends or family to stay at your establishment.
Kings arms hotel
Fantastic ! The only place to stay in Berwick ,we will be staying again
Great accomodation
We booked a twin room for two nights for 2 of our workmen, they were impressed with all aspects of this hotel.We would definately use you again.Thank you
Great hotel
Really enjoyed my stay, staff very professional and polite, room & bathroom very spacious, clean and well presented, food was excellent, parking good with central position in middle of town
A day trip to Berwick upon tweed
Hotel was very clean and staffs were very friendly. Breakfast was also of very good standard and ladies working there were really nice.Very pleasant stay.
Greatest staff ever!
Had a couple of nights at the hotel, and have to give kudos to all the staff. Really helpful and friendly. Drunk far to much Gin in the bar, with my elderly Father, who doesn’t give praise easily , but he again , this cannot be our only stay!! Thanks for making our mini break more special.
Hotel good
Good breakfast. Staff very friendly. Stay again
EXCELLENT
Great place to stay , comfy rooms nice and clean , very friendly staff and a great breakfast
Overnight for birthday
Good location friendly staff
Recent stay
Same high service as usual would recommend your hotel.
Stay in Berwick-upon-Tweed
Good hotel and ah place to stay in Berwick-Upon-TweedThe staff were greatNo issues
Lovely!
Very comfortable room. Lovely staff, couldn't do enough to help. Would highly recommend and would definitely stay again!
Group meeting
Very accomodating, friendly staff. I recommend conference room for meetings.
One night in Berwick
Kings Arms Hotel was really nice and convenient after a long day of seeing the sights.I would recommend
B&B at Kings Arms Hotel
It was a comfortable and relaxing stay. We chose to eat in the attached restaurant and enjoyed our meal.Breakfast was excellent and cooked to order.Service was very warm and welcoming.We have chosen to use this hotel on more than one occasion.
Will definitely go back
Excellent staff, good food, good prices, clean and comfy room. Will definitely go back.
Trip to Kings Arms
A clean, pleasant place to stay. Ideally located in the lovely town centre.The receptionist was first class - helpful, informative and polite. A good place to stay.
Great location within Berwick upon Tweed
Great hospitality for an overnight stay in the gem that is Berwick upon Tweed.Friendly welcome and a warm ambiance inboth the coffee bar and lounge bar. Warm and quiet room.
Vicki Wilkinson
The hotel is well situated. It is very central but not in too close a proximity that it is noisy on an evening.The staff were extremely friendly and helpful.We would definitely stay in this hotel again.Our only criticism would be that it needs a shower caddy as you have to put your shower gel on the floor. That however is a very easy fix.
Fantastic
Great hotel, ideal location and lovely staff.
Good Hotel
I arrived late at night on spec, looking for a room. I managed to get the last room available. The staff were very helpful and accommodating. The hotel itself was lovley. The bed was extremely comfortable and the room was clean and tidy. In the morning, I had the full English breakfast which was delicious. The only negative comment I could make is that the bacon and sausages weren't of the best quality. I'd expect butchers quality meat in any establishment. One star lost for that. Apart from that I couldn't fault it.
Our stay
Big thanh you to the kings hotel for a lovely stay and going that extra mile to help us as we left clothes in our room,Thanks for sending them on to us.we will come again
Great place, lovely staff!
Stayed one night whilst working in the area, the staff were really friendly, especially the lady who checked me in and served on the bar.Clean place and amazing full English Breakfast!!
golfing weekend
super staff, great rooms, good food. nice area for golf
golf weekend
great staff, good rooms, great breakfast
Happy customer
Excellent hotel. Good position,excellent facilities, spacious rooms, good food and friendly staff
Golfing weekend for 9 guys
lovely staff, great location, good accommodation, great breakfast
Good Hotel - Well Located
The Kings arms is located near to the centre of town and is well located for all amenities. The hotel is clean, comfortable and staff are very friendly and helpful. The breakfasts are great and there's a lot of it on the plate. The only downside is the lack of parking which is an issue across the entire town, but you can get around this.
Excellent service
Room was large,clean and comfortable.Nice sized bathroom.Food was excellent.All staff were pleasant and friendly.
Mrs Christine Faulkner
Very obliging and helpful staff. Room clean and tidy and comfortable bed. Hotel ideally situated in town centre.
Lovely staff
Staff could be more helpfull and pleasant
Beer festival weekend
Had a great time at berwick. The hotel staff where really nice. Especially the barmaid making the cocktails on saturday night.
Great Place to Stay
Nice and clean, super staff will definitely be returning.
Two day stay
we had a great time. Room and bed extremely comfortable. Breakfast perfectly cooked.Eveni g meal beautiful. The Staff were cheerful and helpful at all times.We well stay again.
Good short break
Enjoyed two comfortable nights at The Kings Arms for a nice short break in this lovely historic town. Good central location, in a historic building which makes a change from new chain hotels. Plenty to do and see in Berwick. We'll be back!
Lovely staff and exceptionally clean hotel
The location was perfect with parking available nearby. Exceptionally clean and very comfortable rooms. Hotel seems recently refurbished to a high standard. Great facilities such as coffee shop, restaurant and separate bar. Staff were friendly and helpful.
Our stay at The King\'s Arms
Spacious, comfortable 'Dickens' room with good facilities.Couldn't alter the cubicle shower water temperature (was it me?).However,there was a second option,the over bath shower.Ok for able people. Not a complaint,an observation!
Welcoming and comfortable
Lovely large room in a good position in the town, surrounded by a great choice of restaurants.Staff friendly and helpful. I have only given 4 stars as the continental breakfast was a little disappointing as the choice was somewhat limited.This did not detract from an enjoyable stay. I would not hesitate to return.
Berwick
I would like to say had a amazing Time in the kings arms hotel from the staff to the room couldn’t anything wrong at all
One night stop
A lovely old hotel which has recently modernised. Our room, no 4, had a contemporary style and huge en suite. However, the dark chocolate brown tiles gave the bathroom a dark feel not helped bypoor lighting. All was lovely and clean with lovely soft white towels. Tea and coffee facilities and an iron an ironing board all helped to make a comfortable stay. Bed, sheets and pillows excellent in providing a lovely nights sleep.
Convenient right in the heart of town
Very old building. Looked as it it had a recent bit of a spruce up. Welcoming staff on reception. Lift available Room at the front on the second floor. Very spacious with large bathroom. Clean. Comfortable bed. Unless I was doing something wrong I couldn’t open the room window which I always prefer. Stayed the Saturday night so there is noise later on from the crowd frequenting the local hostelries. Am sure they have quiet rooms at the rear of the hotel. Bar stays open until 1.30 amBreakfast was good. Freshly cooked with staff service so no hot buffet. A plus
Lovely decor wonderful staff
Thank you we had a lovely stay the staff could not have been more helpful,, my partner had had a serious fall the previous week and the receptionist even offered for someone to take our bags to the room, and also breakfast in room if we wished.. The room was lovely bathroom wonderful bed a dream.. Room a little hot but not overbearing with the fan provided.. So thank you for making my partners 50th birthday surprise a very pleasent one..
Weekend 2 night stay
Room was lovely bed comfy bathroom very nice staff very friendly and helpful lunch was very nice and the breakfast was lovely and cooked fresh would recommend
1st class
stayed 3.8.19.in the words of the rolling stones song you cant always get what you want in this hotels case "you always get what you want"1st class service throughout hotel from start to finish special mention for food was excellent take a bow kings arms well done
Good hotel in the centre of Berwick
Great location; nicely decorated and sizeable bedroom with good shower.Great walled beer garden - large and attractively laid out flower borders. Good beer and wine.
Very comfy
Room 27 recently refurbished. Very clean nice room.Bed was comfy and we had all the amenities we needed. Everyone from the receptionist to waitresses and bar staff were friendly and helpful. Central location close for everything. Really enjoyed our stay and have booked to stay again.
Great hotel
Had a great stay rooms very clean can't find fault. I bookeddinner in the restaurant for myself and 10 friends the food was great and the staff was excellent.have booked 2 rooms for next year. My friends and I will be having dinner again for our 2 nights stay thanks
A great stay
This was a last minute booking and we were very pleased with the choice we made. We had a large comfortable room with a roomy bathroom. Although there is no car park we found it was easy to park outside for a short stay and a free council car park was a short step away down the road.Its central location made it easy to walk to the towns places of interest, which are many.Very pleasant staff both in the hotel and attached restaurant made it a n enjoyable stay. I would certainly stay there again.
My stay
Really enjoyed my stay.room was clean and spacious.Staff very friendly and helpful.Enjoyed breakfast.Would definately come back.
Friendly and Professional
Great location and a very warm welcome at the Kings Arms Hotel. Excellent food and drinks with good offers for residents. Booking direct, check in & check out was smooth and nothing too much trouble, thank you!Friendly and Professional
A pleasant surprise
Very well renovated Hotel. In the Centre of the Old City steps from the Wharf and Fantastic Ramparts and City Walls. The people in the Hotel and City are so friendly. Tourist Info was hard to find outside the Hotel , ask at the Desk.
Excellent stay
We stayed here for three days for my wife's birthday and would most certainly return to the hotel. Staff were superb, friendly and very helpful. Our room was large and well furnished with ample toiletries, towels and teas and coffee etc. Room well cleaned and made up each day. Great cocktail bar and comfortable lounge areas.
Bit overpriced
Hotel rooms were clean, staff were friendly but felt it was overpriced as breakfast wasnt included, also bed wasnt comfortable and bathroom was spotless and modern but neede a vit more light
short stay in Berwick on Tweed
We had a very pleasant and comfortable stay at the hotel.We would like to say a special thankyou to the hotel manageress who was extremely helpful when we decided to change our room and made us feel very welcome throughout our stay
Nice hotel in centre of town
Really enjoyed our stay at this hotel....lovely decor, friendly staff and great food.There is a cooking odour in restaurant due to open plan kitchen.Bonus was the the garden but unfortunately no car park.However there was a free 24 hour car park 200 metres away.
Great
An easy 15 minute walk from the railway station, a friendly welcome at a hotel in the main street, so convenient for everything. Comfortable room with modern bathroom. Breakfast prepared to order and served on a hot plate. Only small observation is that whilst tea in a flask remains hot it tasted "stewed" if it's been standing awhile. Individual teapots would solve thisWalk round the town walls full of interest, bus ride to Spittal and walk back delightful
2 day stay
The Room was clean and tidy - as expected of a 4 star rating. Priced reasonable- Staff very helpful.Breakfast very good and dinner - although pub quality was very good.We enjoyed our stay and would not hesitate to recommend to friends.
Excellent
I couldn't have been more surprised with the wonderful accommodations in an old hotel. Immaculate, up to date room and full bath.
Lads Road Trip
Absolutely fab place to stay. Unique and quirky hotel with oodles of character. Room was lovely and looked newly refurbished. Bar and lounge areas were great areas and could be used throughout the day. Staff were very friendly and most helpful especially when it came to parking!! Breakfast was superb value at pretty much all you could eat from a wide selection of foods for less than £10.Hopefully will stay here again.
3 night stay
Very nice hotel, friendly staff and lovely room. The shower in our room had no power and therefore was very weak.Beds very comfortable and clean, towels lovely
Reasonable charge for the room
A good sized room. Breakfast included in the price and of a very good standard. The ingredients were very top notch. Parts of the hotel are undergoing some renovation. We had a great stay. The only criticism is that the doors are spring loaded and will slam if not closed under pressure. Our inconsiderate neighbours in Room 26 allowed the doors to slam all morning 0600 onwards. It might be worth putting some dampening devices on the doors so that they close more softly.But a nice room overall.Friendly staff, chatty and welcoming.
Touring Scotland & Northumberland
Perfectly refurbished old inn.
Well renovated hotel in good location
This is an old hotel in the centre of Berwick which has been renovated and upgraded to a very high standard.The room was large and comfortable and the bathroom was fantastic. The dining room and bar were above the average. The staff were friendly, helpful and competent. Altogether a very pleasant stay.
Excellent stay
Had 3 nights found staff very friendly,dining and drinking were both pleasent with good choice in both the restaurant and bar..Location good we arrived by train and walked taking about 15 mins. Can be at the riverside in less than 5 mins from hotel, enjoyed our stay.
Stay 15th June
Room 24 The room was excellent and so was the breakfast. There was no hairdryer in the room and there was not a mirror with a socket close to it for my wife to put on her makeup.
Review
Nice friendly, polite staffNice clean roomNice clean restaurant with very tasty food fairly pricedNice clean hotelVery pleasant experience!!I would definitely recommend it
Pleasant stay
Greeted with a smile and nice welcomeroom was ideal large bathroom comfy bed great serive at breakfast nice home cooking
Golf Weekend Accomodation
Lovely Hotel with very attentive and friendly staff. Breakfast was lovely also, just look out when booking Hotel, the offer is room only, ask for B&B when getting a quote. Rooms are spotless. Hotel is highly recommended and central to the town.
Hotel review
The Kings Arms Hotel in Berwick was a superb place to stay. Due to illness we couldn't stay on the date selected. I contacted the hotel & they honoured my later booking, which is very rare these days, it was hassle free.On arrival we had a lovely greeting, the staff were all polite and very helpful at all times.Our room was immaculate & even though we slept at the front of the hotel, we had no traffic noise & both slept well. The restaurant bar & coffee lounge were all tastefully decorated & cosy, so much so we stayed in the bar all evening. The food was delicious no complaints at all.We would defiantly return.
Very comfortable...need better pillows
We were visiting family in town and the Kings Arms was convenient. But we were DELIGHTED by the big spacious room, the wonderful modern en suite. The staff could not have been friendlier, allowing us to check in early after our transatlantic flight. When the only complaint you have is, "the bed pillows were not very nice"you know it was a good stay!
Great stay
Stayed for one night here at the Kings Arms and this place cannot be faulted. Great location, clean rooms and lovely bathroom. Would definitely recommend and stay again
Chill time
This hotel was booked as a last minute trip. The staff are very helpful and always smiling. The room was outstanding very comfortable and large plenty of room to chill out. The breakfast was very good. I would recommend this hotel to all my friends and family, only thing i would say is to include breakfast in the price.
Great stay
Stayed the weekend.Right in the Hart or town .. staff wer friendly .lovely place
Short trip - nice place
Very nice hotel - lovely room and staff were nice. Recommended :)Visit Limoncello next door for food
Kings Arms Hotel
Great stay lovely room friendly staff good exelent will defiantly return soon .
an enjoyable day in Berwick upon Tweed
We had an excellent stay
Lovely stay
I had a lovely stay at the Kings Arms.I stayed in the small single bed room, but the room was really big, the bed was large and there was a bath tub and shower in the bathroom. The bed was so comfortable.The ladies in the reception were so helpful and looked after my bag before check in and after I checked out.The cleaner was so nice! There was so many tea bags and milk left in my room and I loved the biscuits.Internet didn’t work properly in my room, but that didn’t bother me, as there was a tv.I had a nice view of the courtyard from my bedroom.
supperior room stay
lovely hotel with the most comfortable bed we have ever slept in, will definately stay again.
Enjoyed our stay
The hotel is lovely. Room clean and comfortable.Evening meal was smashing.Only down side was the 2 bars didn't have draught beers/lagers available and we had to go out elsewhere.Having said that we would come back as staff were very friendly and accommodating.
Kings arms hotel
The room was lovely and staff are friendly.would recommende the hotel to my friends and family.
hotelfacilities
goodfacilities inbedroomand publicareasfriendly andhelpfulstaff
3 day break
Nice room, very clean.Breakfast excellent plenty of choice.
Lovely rooms, good food and friendly staff
Lovely room and spotlessly clean. Breakfastwas first class and set us up for the rest of the day. Had an evening meal which was absolutely delicious. All staff, night manager, receptionist and restaurant were all very friendly and welcoming and made us feel very comfortable. Only faults were I couldn’t open bedroom window (like my fresh air) and bathroom fan inop. Didn’t distract though from a lovely weekenf
Fantastic hotel
Fantastic room staff food was amazing and a fab bar would defo be back.
Great Hotel
We stayed a night here on an Itison Deal and couldn’t believe the value for money. The twin room was huge with two very comfortable double beds. The bathroom was newly refurbished with double shower and bath. The meal and wine were lovely. Staff very friendly. All in all I would definitely recommend a stay here.
Weekend Stay
We enjoyed our stay with you.
Excellant
Had a lovely stay, staff were very friendly and breakfast was lovely - loads of choice - will definitely be back
Great stay
Really lovely stay. Excellent larger room, comfortable bed, deep bath & loads of hot water. Evening meal was very good & breakfast plentiful. Little things need attention-a few light bulbs out in chandeliers & totally dead plants by back door.
Two night stay in room 11.March 27/29th.
We had a really enjoyable stay in your beautiful hotel,service and food excellent,thank you. Only one query,regarding the shower unit,a grab rail would have been a great help to us as we both have problems climbing steps. As there were rails in the bath (which we couldnt get into!),we managed in the shower but felt very insecure without a rail. I realise this wasnt a disabled room but thought I would suggest this as a useful addition to an otherwise perfect stay,we would very much like to return!
Highly Recommended
Stayed at this hotelfor two nights. All staff very polite.Evening meal and breakfasts delicious and cooked to order. Spacious rooms and bathrooms.Good location. Would stay again.
Lovely stay
2 night stay in a lovely hotel. Staff were excellent, food was great, comfy bed and great sleep. In a lovely area near to plenty of good pubs etc. Would recommend this hotel.
Night stay
We had a lovely night stay the staff were very very friendly and helpful.the food was excellent.the room was very large
Kings Arms hotel stay
Spent two nights DBB here recently March 2019. Lovely room good food and great service. Small boutique hotel great central location and bags of character. Would stay again.
Superb 2-night break
Lovely hotel, friendly staff and excellent food.We will be back!
Pleasant stay
Very nice hotel, lovely large rooms with good amenities. Additional information regarding street parking would be helpful in relation to purchasing a parking disc.Food excellent and dining room staff very helpful.
very nice
Everything was really good and the staff were excellent.Great restaurant and fabulous hearty breakfast.
Business stay
Comfortable beds, pleasant surroundings in a good area.Room was very cold on arrival as heating hadn't been turned on but it soon heated up and no hairdryer which i didn't notice till after shower of course!! But I survived. Pleasant stay.
Excellent
Without doubt one of the best hotels we havestayed in, the staff was extremely friendly, the restaurant very flexible evening meal was excellent and the breakfast food was very good.
Lovely break
Had a lovely stay at the Kings Arms.Room was clean, spacious and comfortable.Food was lovely and staff couldn’t have been more helpful- we will definitely return
Marvellous
Had another splendid weekend at the Kings Arms with great food, lovely staff and great places to visit nearby and of course don’t forget the comfy bed !
lovely stay
Friendly staff, good food. All round a very pleasant stay
Everything excellent
Friendly staff, amazing, spacious room, central location, great food !A lovely hotel with a lovely beer garden at the back which we will come back to in the summer to enjoy. Would recommend staying here.
Nice hotel
Really nice hotel, friendly staff, the only problem we experienced was the door outside our room slammed closed every time!!
Absolutely excellent, highly recommended
Can’t recommend this beautiful hotel or staff enough. We were originally meant to travel when there were snow warnings, but the hotel kindly let us rearrange.They were super responsive to emails and clearly well organised.We’ve already recommended the hotel to our friends and family and will definitely return!Thank you again xx
Unexpected Gift
Staff very welcoming and wanting to help.... Nothing too much. Bedroom lovely and warm on entering, clean and fresh. Bed very comfortable. Food can't be faulted and again nothing too much bother. Small bar area but again very friendly. Will be coming back again....
One night stay as a gift
Hotel was very nice,clean tidy and modern.meal was beautiful as was our breakfast.can,t praise all the staff highly enough, very good and all very polite.will be back.Ricky.(Scotland).
One night stay as a gift
Hotel was very nice,clean tidy and modern.meal was beautiful as was our breakfast.can,t praise all the staff highly enough, very good and all very polite.will be back.Ricky.(Scotland).
Brilliant Hotel
Stayed here for a birthday few days away hotel was excellent, staff could not be more helpful and the food was amazing. Will definitely be booking again soon.
Lovely place
A lovely stay in a lovely hotel with wonderful staff
Lovely hotel
Lovely hotel just off the High Street.Nice room and big bathroom. The staff were friendly and helpful and the food was lovely.I loved the buddha heads in the reception area.
Saxton\'s Review of Stay: 18-21 March 2019
First of all I wish to state that the value for money was fantastic and the foodon the two nights we used the restaurant was as good as we have had anywhere also the breakfast was good.A problem we had in room 21 was the water pump which sounded like the Quuen Mary docking. Staff heard this. We moved to room 16. Which was good and quiet. I must point out to you that: "the ship was spoilt for a ha'peth of tar".the bathroom was very well appointed until you arrived at the towel rail and the window next doorto it: filthy paint curing off. The woodwork needs painting in black and to be kept clean. In the shower a soap dish fixed with rusty screws and in a dirty state. The TV wire fixing is a disgrace. You should see this for yourself inwhat I assume is to be an upmarket hotel in the future. I have photos of thewindow etc..The telephone didn't work.I hope the Owner or Mamnaging Director sees this letter as I'm sure it will get altered.We had a very nice few days and the staff were very friendlyand helpful.You have the makings of beutiful and fantastic hotel in the centre of Berwick upon Tweed.I wish you all well. I'm giving it 4 stars for I know it has great potential and will get 5 in the future.Yours,Eric Saxton
Three day break
Lovely break. Good too, food lovely, staff very pleasant and friendly
Fabulous hotel
Excellent. Can’t fault it.
Well worth a visit
Obviously have spent heavily on the refurbishment of an old nineteenth century coaching inn for which Berwick should be grateful for, just a few snagging issues to be sorted. Cannot fault the cleanliness, the food and friendliness of the staff. We enjoyed exploring the town which has many attributes. Would recommend staying at the Kingsarms.
Most Impressed
We stayed for 2 nights using a discount voucher and found our stay a pleasant experience. The staff were all friendly and helpful. The room was comfortable and warm considering the weather outside. The food was excellent. and we will hopefully return. Would not hesitate to recommend to friends.
Lovely hotel and staff
Had a lovely stay here. Staff were really nice and helpful, nothing was too much for them. Beautiful rooms equipped with everything you need. Would definitely recommend a stay here
Very good
Staff where I have were welcoming throughout my stay. I was upgraded when the TV in my room would not work. Clean, fresh and comfortable. Good tea and coffee in the room also. Situated right in the heart of the town so everything is with in easy walking distance. Hotel is in keeping with the towns architecture 👌
Fantastic stay again
This was our secound stay this year,EXELLENThotel,EXELLENT staff,EXELLENTFOOD,HIGHLY RECOMMENDED,
kings Arms hotel
Had a lovely time staff were excellent very friendly food was also very good would definitely recommend it
Perfection
Myself and my partner received this as a Christmas present from a family member, we booked up without any issues, staff were absolutely fantastic, very friendly and nothing is ever a concern. We arrived early so had a drink in the bar area, which is very welcoming and relaxing. Food was lovely, good selection and choice to choose from and good service. Location is fantastic! Thank you for a lovely night away, would definitely recommend and would return.
The place to stay
This definitely the place to stay when in Berwick! The facilities are top class and staff couldnt be more friendly. Simply nothing was too much trouble.
Night stay
Excellent foodand service
Lovely hotel
Stayed 3 nights on a voucher. We really enjoyed our stay at this hotel. James,the manager & staff where so friendly & helpful. Food, especially breakfast delicious. The only negative was it was cold in the bar & fire didn't work. Will stay here again.
Spring break
This is a lovely hotel very close to the town centre. Despite that, it was very quiet at night.Every member of staff we met was friendly and helpful.The food was excellent- a good choice on the evening menu and generous portions.Breakfast was very good- a wonderful fruit salad every morning and any combination of cooked food that you wanted.It was always busy but the staff were efficient and made time to have a quick chat.There is plenty to do in the area so an ideal location for seeing the sights.
Relaxing stay.
Stayed for two nights on a deal. Lovely spacious and clean room and friendly, welcoming staff.Excellent breakfast and food in the attractive restaurant. Will definitely visit again.
2 Night Stay
Enjoyed our stay in upgraded superior room was spacious and clean.Dined in the resteraunt on both nights food just okay but breakfasts were excellent freshly cooked and hotA good base from which to explore the area, car parkingcan be a problem, but overall enjoyed our stay
2 Night Stay
Enjoyed our stay in upgraded superior room was spacious and clean.Dined in the resteraunt on both nights food just okay but breakfasts were excellent freshly cooked and hotA good base from which to explore the area, car parkingcan be a problem, but overall enjoyed our stay
A lovely hotel.
The staff were fantastic,very friendly and helpful. The food was superb and all freshly made. The room we were in was lovely,the only thing we couldnt do was control the heat so had the windows open 24/7. Ideal location to visit the surrounding areas. Would highly recommend staying here.
Lovely hotel.
We stayed here with family. We both have mobility problems but the staff were great. We had a room with a walk in shower. There is an entrance so we didnt have to tackle the stairs. A lift to get to our room and we enjoyed the food. All cooked fresh, a great breakfast. We were here for 3 days and we will be ba k for another stay.
Fantastic rooms
Fantastic rooms good food nice staff
Fab Hotel
I stayed two nights at the Kings Arms Hotel. The room was perfect and very spacious, the food was lovely and hospitality was exceptional.I would highly recommend it. I certainly will be coming back. Thank you for making my stay so comfortable and easy.
over night stay
loved this quite historic hotel. very friendly and helpful staff. a very small issue with our room was soon rectified without any problem at all. the meal was very good along with a very good choice of breakfast menu. if disabled the parking and steps up can prove a little difficult for some . otherwise a delightful place to stay.
Lovely stay
Fantastic value worth every penny
Excellent hotel
This is the second time we have stayed here and cant fault the place its in a perfect location and the rooms are spacious and modern we loved the meal in the restaurant and the breakfast too and the staff are a credit to this hotel we will definately be returning
Nice break
Staff and management very friendly and attentive one little problem sorted within minutes. Complimentary drink for problem. Hotel very good and food was excellent will definitely be coming back again.
Very Good Review
Lovely hotel very clean . Bedroom and bathroom very luxurious
Gift
Our daughters gave one night wowcher for Xmas present. Good large room with ensuite, furniture a bit missmatch but very comfy.Good evening meal and excellent choice for breakfast.Staff were very friendly and helpfull.Would stay again.
fantastic hotel, fantastic food, fantastic staff.
We only had one night at the kings arms, but were very impressed and wish we'd had longer.The rooms are lovely, warm, cosy and tastefully decorated. The evening meal was excelled quality. The breakfast was amazing, and very relaxed atmosphere. We will certainly be back.
ideal for an overnight stay
Rooms have been nicely refurbished as have the bathrooms. The water pressure was variable and it was difficult to get the temperature constant because of this.The food in the randomly decorated restaurant was very good and service was too.I would recommend the hotel to others. More information about the disc parking restrictions would have been very helpful
Lovely break
Great location and staff very helpful and polite.Steps at front door a little challengingfor two seventy five year olds but once onside lift available.Food at dinner absolutely delicious and a good choice for breakfast. Room not huge but had everything we needed. The bathroom spacious and lovely white fluffy towels. Enjoyed our first visit and would like to return.
Highly recommended
Excellent place to stay. Location great for wandering around Berwick. Staff lovely. Twin room (no 23) had good view of main street. Huge bathroom. Top floor but water pressure still good. Thoughtful provision of an additional heater - which was unnecessary as room warmed up nicely via radiator. Breakfast very good. Quiet on a Tuesday evening in February. Handy lounge.
Comfortable stay
Nice, comfortable room with good beds.Staff were amazing, kind and really helpful.Breakfast good.Only problem for us is that the way of turning on the water over the bath/shower was weird and we did not manage it on day one so went shower-less.Instructions were not useful!Later it was explained!
Little gem
Just returned from a 2 day break booked with a living social voucher and what a great find this hotel was. The staff were all brilliant and the food was first class, the rooms were clean and warm and the bed was so comfortable. Will definately be back.
Brilliant stay
Really enjoyed our stay here. Room was lovely and clean with nice decor. The staff are very friendly and food is lovely!Will definitely be returning.
Wowcher deal
Purchased our stay through wowcher, and for £99 we got our room for two nights, dinner one night, two breakfasts, and a bottle of wine/two cocktails. Upon arrival in the room we first noticed that it was very small, however we were only there for two nights and so it wasn’t too much of a problem for us. We had read some reviews about the hotel before we came which had made us worry a bit that we were going to have a miserable stay but we needn’t have worried. The staff were all extremely pleasant and helpful, and although the room was small and there were some signs of wear and tear on certain things in the room, overall it was a lovely hotel. Our meal on our first night was lovely, as although we didn’t especially fancy anything from the set menu, we were able to upgrade for £10 each and choose what we wanted from the main menu. We were sadly surprised by how firm the mattress and pillows in the room were, and the WiFi in the room, although it did work, left a lot to be desired. An overall enjoyable stay for the money we paid, although if I had paid the normal rate I would have likely expected a little more.
Kings arms
We stayed here for 3 nights to see the area. The room was as advertised. Bed was a bit hard and 1 pillow was not quite enough but 2 was too high but we managed. Lovely bathroom. Very nice and friendly staff, they couldn't doenough for us so because of that i would recommend it. We booked through Wowcher so it was a bargain.
Overnight stay
Thoroughly enjoyed our overnight stay with you, it was very good quality and value.
Short break review
Room was really nice. Very clean.Only complaint wasMattress was a bit solid for us.Food was delicious.Staff were very friendly and helpful.
Kings Arms hotel
Clean, lovely staff, good food and very reasonable prices... we’ll be back.
Enjoyable
We had a most pleasant stay. Brilliant value as a Wowcher deal. 2 nights B&B with 2 course dinner and bottle of wine first night for £100. Food was very good and staff were brilliant. Only negatives would be that having been recently refurbished a better overall standard of finish in bedroom and bathroom would have been expected and Dining Room was a little cool for evening meal.
Good stay
Lovely large room, very comfortable. Staff friendly,
3 night booking
We were welcomed warmly on arrival at reception. Hotel easy to find, bigger than expected and Management and staff couldn't do enough to make our stay an enjoyable one. Booked a Superior double room on first floor facing the road and noise was minimal. Lots of hot water and toiletries, felt pampered!.. Cocktails great..lots of relaxation areas and staff attentive. Ate in the restaurant..dinner was fabulous and each morning the breakfast was extensive and beautifully cooked. We can honestly recommend this hotel and would like to say a big Thank You to everyone there!
Nice hotel but too cold
We enjoyed our stay at the Kings Arms. The staff were very friendly and the breakfast was very good.However the whole hotel was very cold.
Birthday stay
Two night stay for my wife's birthday. Nice hotel, clean room & very comfortable bed.Good evening meal & lovely breakfast. (Great choice) All the staff are lovely, happy & friendly, made our stay even better. Thank you.
Lovely few days.....
We have just spent 3 nights at the hotel, & enjoyed our stay very much.Our room was nicely decorated & was clean & warm. The staff were very pleasant & helpful & certainly went the extra mile.Food was very good, but marred by the dining room being extremely cold on our 2nd evening.I would certainly recommend a stay here & look forward to a return visit.
Great weekend
Had a lovely stay staff excellent and frienfly food was lovely and tasty definitely sray again and recommend to anyone
Time out
Very clean, modern hotel. Staff extremely helpful and friendly. Food very good. Had lovely couple of days away with hubby - totally relaxing. Great little bars nearby too
Great days
Great value,great service,great location with the best staff ever !! All topped off with a comfy bed !SUPERB
Lovely Hotel
Bought this on a wowcher deal and wow what a treat and definitely value for money! The hotel was really lovely, the staff extremely friendly and the food delicious! Couldn’t recommend this hotel enough! Would most definitely return if staying in Berwick.
Good hotel and excellent value for money.
We stayed for three nights in January and were very pleased with our visit. Room was large and warm. Bed was large and comfortable. Service was excellent and the staff pleasant and helpful. Our deal included breakfast which was cooked to order and very good. Dont expect the Ritz, but this hotel is exceptional value for money with very good service.
Lovely overnight stay
We had a very comfortable stay at the King's Arms while discovering all the hidden gems that Berwick-upon-Tweed has to offer. The room was very comfortable, the breakfast and dinner delicious and plentiful and every member of staff was pleasant and helpful. We will definitely return.
Great central Berwick location. Comfortable hotel. Great food and excellent value for money.
We found the hotel friendly and comfortable. We had a lovely meal on our first night, as part of our package and they served an excellent breakfast every day.Although we were in a small room, it was comfortable and had everything you may need, including an iron and ironing board. Only one small issue with the shower, which seemed to pulse water out, rather than a steady flow? But otherwise we had a lovely 3 night stay.
Two night stay
Stopped here on our way home from Scotland. We had a Superior Room which was spacious clean and comfortable. The ensuite was modern and the water hot. We enjoyed dinner, wineand breakfasts. We had a drink in the small bar which was very cosy. The town is well worth a visit and especially enjoyed the walk around on the city walls. I would choose to stay here again
Very nice for what we paid
Food lovely staff very nice and happy to help you .Room okay ,bed very nice ,bathroom a bit cold .A nice visit jean miller
excellent def recommend
we stayed here on the wowcher deal for BBE and paid extra to upgrade to a bigger roomWe were very pleased with the room and furnishings apart from the tiny tv which was far too small for the size of the roomall the staff we encountered were really helpful,pleasant and friendly.Two course meal in the restaurant and the breakfast was superbwould hightly recommend
Excellent stay
We had a great time, staff very friendly and helpful, breakfast was really good. Hotel it's self very clean and smart. Would recommend to friends.
Brilliant
I absolutely loved it the only thing is I left my I phone charger behind but food was lovely it was gorgeous
2 day break
We really enjoyed our mini break at the hotel. The food was excellent, the staff friendly. The only negative was that the furniture in our room was rather tatty, scratched and chipped,the lampshade was broken inside, and marks on the wall.
Overnight stay
Bedroom was large , spacious, modern and all mods and cons . Best sleep in a long time . Would definitely stay here again . Staff very friendly , helpful and lovely breakfast and service .
Anniversary break
A very nice break away from home to celebrate our 49th wedding anniversary.The staff at The Kings Arms were welcoming and very efficient, especially Valerie who served our dinner and Sue who served our breakfast.Our room was cosy and warm and we felt very comfortable during our stay .Lovely bed , good food and service .We will visit again .
Beautiful hotel and very friendly staff
I purchased a wowcher for my boyfriend for Christmas that included an overnight stay, cocktails on arrival, 2 course dining and breakfast included. I have to say the value for money was second to none. Some parts of the hotel have recently been renovated including the rooms which was lovely. Clean and comfortable. The cocktail bar was a great little bar and the barman who first served us ensured we had the best start to our stay. He really made the night for us! The food was fantastic, really don’t have any complaints! Would 100% come back here, next time for longer! Great hotel!
Overnight stay
Staff on reception were very welcoming as were the staff around the hotel. Room was very comfortable. Food was excellent. Look forward to staying again in the future. Will definitely recommend to family and friends.
Tears
It was a lovely night away rooms clean staff very helpful and food was fantastic got home and booked back up lovely building to
Good central hotel. Lovely staff.
Stayed in room 2 Delux suite in Jan 2019. Very large, clean and pleasant room. Nicely decorated. Bathroom small but perfectly adequate. Very comfortable bed. All facilities you need. Weather was very cold and extremely windy but room was lovely and warm. Restaurantand food ok. Restaurant slightly odd layout and not sure the open kitchen works but might just have been because not very busy. In high season atmosphere might have been quite different. Staff on reception and in restaurant on the evening and at breakfast were exceptionally helpful and cheerful. Only real downside (and it was outside the control of the hotel) was there was a bit of noise from outside at pub closing time.
Great Stay
Could not fault this hotel at all. The staff, our room, food and cleanliness all lovely. Enjoyed our stay very much. Thank you.
First Class
Staff at the Kings Arms were superb, nothing was to much troubleFood was delicious and room very comfortable.A great location, all in all a great stay.
Short break
Nice hotel with pleasant staff. Room nicely refurbished would definitely stay again. Good choices for breakfast.
Fabulous experience, amazing staff.
We went to kings arms for my husbands birthday. From booking to arrival, reception, bar staff and restaurant staff, the service and friendliness was outstanding. They couldn’t do enough to make our experience betterand even put balloons out and bunting for us. The food was incredible tomahawk steak cooked to perfection which is no easy feat given it’s gigantic size, and I would class this place as a gem which does Berwick proud. The manager, Alex, Annabelle and the chefs were just fabulous! Thank you all so much ðŸ‘ðŸ¼ðŸ˜€ðŸ˜€
Recent stay Jan 2019
Stayed here on a business trip. Hotel is ideally placed for parking and town centre access. Although parking is limited to an hour within certain periods. Staff are friendly in the hotel. I had inadvertently left my specs in the room after checking out and the hotel called me to let me know so I could pick them up before travelling too far away. I didn’t eat in the evenings at the hotel but breakfast was tasty. WiFi could be better though
Wowcher 1 night deal
Clean comfortable warm room with spacious bathroom, bath and shower. Friendly staff. Very nice 2 course evening meal and hearty breakfast with good choice. Would definitely stay again.
Two night Stay
We took advantage of a Woucher deal to stay in Berwick upon Tweed on our way home to Essex from Scotland following Hogmanay with family. We really enjoyed our stay at The King's Arms. We appreciated the upgrade to a Superior room when the radiator in the original room would not heat up. We were very pleased with our dinner and breakfasts. We found the staff to be friendly and helpful, in particular James. Do not be put off by the lack of a carpark. The £1 disc parking system is easy to use around the town. We hope to come back next time we go to Scotland.
HADDON review.
Very pleased with our stay at the Kings Arms. Friendly staff, warm comfortable rooms and lovely food. Couldn’t have asked for more. We will definitely be back. Thank you.
Lovely breakfast
Room was clean and warm, we were in number 21 which was noisy at night from the bar next door.Staff are pleasant.Food was very nice.
Fantastic stay, just wish it was longer!
After initially struggling to make contact with the hotel via email and the contact form on the website I was a little apprehensive however I couldn't have been more surprised. Every single staff member would go above and beyond and they're all lovely. Room was big, clean and the bed was so comfy! Food was nice and the cocktails are amazing. Thanks so much for a great stay
Lovely night away
Lovely hotel , staff very friendly and helpful , good value for money ...can’t eait to return 😀
Fabulous coastal stay
We stayed here for 3 nights and were extremely impressed with the hotel. Staff were very friendly, room was immaculate, hotel facilities were good. We ate In the restaurant once and the food and service was outstanding. Great central location for visiting Berwick and the Northumberland coast. Plenty of bars, shops and restaurants near the hotel. Would definitely refined to anyone. Would like to return in the future.
Modern friendly a no chain hotel
Very helpful and friendly staff, food was good and reasonably priced. Room 9. Huge. Big. Modern. Clean. Very comfy bed. Would come and stay again. Thank you!
Excellent Stay, Would reccomend
The hotel is situated perfectly from all amenities, shops, pubs, restaurants. The room was lovely, clean and Cosey. The staff were very friendly. Couldn’t ask for a better place to stay. Will 100% be coming back
Post Christmas 2018 stay
We stayed for 2 nights and thoroughly enjoyed the visit. It was a good experience from check in to departure and the staff were very attentive and helpful. The evening and breakfast menus were varied and the food was delicious; we would certainly stay again.
Kings Arms a super old border hotel
We had a very pleasant two night stay over Xmas 2018 enjoyed excellent food in olde world suroundings among friendly and helpful staff.Many thanks to all at Kings Arms.See you againHasta Luego
Stopoveron route home for Christmas
We had a fabulous stay. The staff were very friendly. The breakfast was freshly made and the selection was good.Cheaper to book through hotel rather than booking.com. We will definitely be back. Thank you for a lovely stay.
Kings Arms Hotel, Berwick
Very friendly staff, great location and value for money, will be looking to stay again.
Comfortable stay
Our check-in was smooth and effortless unlike some hotels we have stayed at. The receptionist was very friendly and helpful with local knowledge. We were given room 23 which was a twinroom. The beds were very large and very very comfortable we both slept well. Large bathroom with bath and shower combined and this room itself was very large for a bathroom. There was everything you req in the room including an ironing board, well done.we managed to book right outside the front door because it it was disc parking and 4.30pm on a Sat nght so timing was perfect. Unfortunately we did.nt get to try any hotel food as we were meeting friends then going for a curry. We would have no hesitation in staying at this hotel, really comfortable and cracking location, thanks.
2 day stay
Enjoyed our short break in a spacious roomEvening meal and breakfast very good.Could be returning.
Relaxing Weekend Break
We had a lovely weekend break, our room was quite cosy, although it was very cold on arrival and we had to ask for heating to be put on so we did make use of small heater provided which came in handy.Bathroom was quite cold although towel rail was heated.Bed was very comfortable and we found staff very helpful.Would definitely stay again.
Compassionate and excellent customer service and manner
I stayed here on business and was given a lovely room overlooking the Main Street.Dinner was delicious and the staff took every care to make sure that my dietary requirements were catered for.In the middle of the night I had some personal bad news. I was given space to deal with multiple calls downstairs in the quiet and private bar.Nothing was too much trouble. There was concern and compassion for me when I checked out. I wouldn’t hesitate to recommend this hotel.Personal and professional service.
Stay over
A nice hotel. A little bit of noise from traffic till about eleven. Would of liked to eat in the hotel but restaurant was closed and I don’t like eating in the room
Hotel
Great place to stay.
Bed to die for
Enjoyed our stay at the kings arms. Bed was fab as was the breakfast! Room very clean and staff friendly. There was an issue with the shower but it was resolved quickly. Small window in the bathroom was filthy and required attention. Soapholder in the shower required throwing out as it was very slimey and had seen better days. However we had a great spacious room (no 16) and would recommend this hotel. Nice to see a non slip mat in the bath and a bible in the bedside cabinate draw.Would return.
excellant
nice clean well serviced rooms, polite freindly staff, good food, all anyone could ask. reasonable pricing. would certainly recommend
Great place to stay.
Great location in Berwick, smart clean hotel with good large clean rooms. Friendly staff and a good freshly cooked breakfast.
A cyclists dream
Been here several times now. always on a bicyle. Really friendly staff and always happy to accommodate the bikes. It is my 'go-to' hotel in Berwick. Have I tried olther? No, I don't need to.
Marvellous
Very nice meal good room great
Our stay
Had a very nice stay, we had room 1 and it was very big with plenty of space, lovey bathroom etc. Only problem it is on the ground floor and very noisy at night and early morning. Would never stay in it again! Staff are lovely.
one-night stay for business trip
The staff here deserve my appreciation for their friendly approach and helpfulness, right from my initial phone enquiry (thank you Anna!)and at reception whilst checking-in. This extended to the restaurant team, where I thoroughly enjoyed my evening meal and then also a superb breakfast the following morning.The standard of decor and facilities is very high and my room was spacious with a comfortable, contemporary feel.I stayed here some years ago, immediately following the extensive refurbishment, and I'm pleased to say that the quality of everything here is still extremely high.
Excellent!
We are from Scotland and this is our favourite hotel!!! Every year we come down and stay. And we have never been disappointed! The rooms are always gorgeous and clean the staff are always helpful, food in the restaurant is amazing! Would definitely recommend!
Comfy stay in Berwick
Staff very accommodating, breakfasts good, bed comfy, room and ensuite heating easy and quick to regulate, central location in the town. No complaints at all and I would stay there again.
Good stay
Good location, welcoming, clean and comfortable room. Tasty breakfast.Will be back.
Kings arms hotel stay
Hotel was very nice, room was big and spacious with staff friendly n helpful. Booked for next year .
Impressed
This is a very good updated hotel. Had a slight problem with the room on checking in, so was immediately upgraded free of charge to an executive suite.. Staff were really friendly and helpful. The hotel is well decorated in a modern and classy style. Excellent location for touring the town. Hotel has everything you need for a business or pleasure traveller, bars, restaurant and beer garden / outdoor tables for enjoying your lunch in the sun.Would definitely return.
Impressed
This is a very good updated hotel. Had a slight problem with the room on checking in, so was immediately upgraded free of charge to an executive suite.. Staff were really friendly and helpful. The hotel is well decorated in a modern and classy style. Excellent location for touring the town. Hotel has everything you need for a business or pleasure traveller, bars, restaurant and beer garden / outdoor tables for enjoying your lunch in the sun.Would definitely return.
Good but Room for improvement
All staff wonderfully friendly and helpful, breakfasts could have been more imaginative with more varied fresh fruit, muesli etc.Room comfortable except for sash windows which need replacing/double glazing.Wind rattled all night and we wedged a booklet in side to get a good night's sleep! Décor in public areas rather eccentric.
content customer
Though IMO the hotel is on the expensive side (especially given the appearance of the staircase leading to my room - was there a refurbishing going on?), my experience there was good. The personnel was friendly and polite, the room was clean, quiet and well stocked, and the bed was excellent.
Back home
Excellant hotel very clean all stall helpful food good recommend to otherpersonswill use again
a good pause in the hot summer
Our stay in the King's Arms was comfortable, the large bedroom cooling us nicely after hot days. The staff were all friendly, the breakfast good (though slow on Sunday). We didn;t use the bar, which seemed out of character with everything else, but enjoyed other places nearby, especially in Bridge Street. And the whole town is full of fine buildings, market town life, with sea air all around. JM
Review
A lovely place to stay, clean, friendly and I quite liked the boutique look.
Great location
Great hotel in a fantastic location.Friendly staff, clean and comfortable rooms.Good restaurant.
Fabulous
Always a warm welcome. Lovely rooms and staff are so attentive. I stay here often due to business and would highly recommend to others.
Very happy holiday-maker
The hotel was perfect as a holiday base, with a very comfortable room, good food and welcoming staff.
Back home
Excellant hotel very clean all stall helpful food good recommend to otherpersonswill use again
Short stopover
Old property with loads of character, but needing some painting to cover the damp patchss in bedroom and restaurant.Friendly reception. Pity there was no private car parking but on street was available for short time. Slightly noisy from street below, but comfortable room and a reallly good breakfast.Would stay again.
Short stay!
A good, comfortable hotel, with pleasant, helpful staff. Lovely freshly cooked breakfast and prompt service. ðŸ‘ðŸ¼
First time in Berwick-on-Tweed
A very welcoming hotel.Room, bed very comfortable. Pity the view is a bit grim.
Fab hotel
Excellent stay staff very good food excellent
review of our 5 day stay atthe hotel.
We thoroughly enjoyed our stay at the hotel.Accomodationand food are to be recommended.All staff encountered were very friendly and helpful.We would be very happy to stay with you again.Regards Jean and David Dugmore.
Kings Arms Hotel
Very good hotel, breakfast was excellent, we stayed for three nights. Only negative thing, the room was very cold but hotel provided a fan heater, must have had this complaint before as heater was already there! A very good base for exploring this beautiful area.
Great!
Really enjoyed my stay. Right in the centre of town, could park outside the front door, friendly staff, night porter, good breakfast
Great Stay
Overall a great hotel.Very friendly and helpful staff.I had an issue with my room which was dealt immediately and professionally.Very comfy bed, great location.
nice location,friendly people
old traditionel hotel, modern rooms and king size bed. Very clean.
A Lovely Hotel with Great Staff
A lovely old hotel which has been given a new lease of life by its ownerrs, and refurbished it to a high standard. Lovely big clean rooms and ensuites. And the staff were more than helpful. There was a problem with the water when I stayed there but the staff were brilliant in dealing with it -explained the cause of the problem, got the plumber out (on a Sunday!) and moved me to another room. Didntget a chance to try the restaurant but breakfast was really good. Would definitely stay there again
Lovely Hotel
What a lovely hotel modern and cosy loved the deco made to feel very welcome by the lovely staff . The hotel was situated central to the shops and restaurants which was handy. The train station was only about 5mins away in a taxi would recommend if you decide to visit Berwick.
Fab hotel
Lovely hotel. Great location. Very good value for money. Foods amazing in the resturant and the cocktails were fab. Woukd deffo recommend and stay again. 10/10
Berwick
Comfortable well located hotel. Nice staff.
lovely hotel
lovely hotel newly decorated and rooms are of a high standard would highly reccomend
Lovely Stay
Lovely hotel very well situated beautiful clean room.Very relaxed stay peaceful room at back of hotel.
Poor Service in Bar
I could not order a drink and food in the bar and pay by card. was very disappointed.This needs to be sorted.Otherwise lovely hotel and breakfast was realy nice.Thank yiu.
Lovely hotel
Stayed for one night whilst travelling for work. Lovely hotel, staff very welcoming, food good and rooms smart. Would stay again
Excellent location
We enjoyed our stay with a delicious well presented breakfast.A lovely cocktail bar where we enjoyed our evening drink.
Kings Arms Hotel
Lovely room , nice friendly staff would recommend to family and friends
Super Comfy Stay!
We had a very warm welcome from the lovely girl on reception. She even remembered us from the last time we stayed! Our room was spotlessly clean,and the bed was very comfy. We never had breakfast but had a lovely lie in as check out us up to 11 am, which suited us perfectly, and the receptionist at check out was lovely too. Thankyou all. See you again!
Good service! Good food! Good value!
Stayed a couple of nights in November. Excellent service and good food. Had a smashing time! Only one complaint - no cask conditioned beer(!) but it is available next door.
Nice friendly and welcoming
Really nice room very spacious staff so friendly really enjoyed our stay
Great place to stay
Yet another enjoyable stay and really good value for money
Review
worth the money I paid for room only, prices very high in restaurant so ate elsewhere, room only small, very clean, with large bathroom and toilet, bang bang music from bar underneath room till 10.45,wouldn't pay full price asked to stop here again.
Review
worth the money I paid for room only, prices very high in restaurant so ate elsewhere, room only small, very clean, with large bathroom and toilet, bang bang music from bar underneath room till 10.45,wouldn't pay full price asked to stop here again.
Couldn\'t fault anything
Food in the restaurant absolutely fantastic, room was absolutely spot on and the cocktail bar was very ambient will definitely be visiting again 5 stars from us
Couldn\'t fault anything
Food in the restaurant absolutely fantastic, room was absolutely spot on and the cocktail bar was very ambient will definitely be visiting again 5 stars from us
A trip down memory lane
We had a brilliant stay at the Kings Armswe had our honeymoon here 48 years ago and it was lovely to return. The staff were all wonderful warm and friendlyWe had dinner in the restaurant and the full English breakfast and it was superb. Would highly recommend it and we will definitely return. They certainly ticked all our boxes!!!
I would return
So bad thing first. I do not think the room was hoovered during my time there (6 nights) and the soap tray was annoying, kept falling off, and that is what cost the star. But I loved this hotel. Very spacious room, with a desk and the coffee/tea facilities that you would expect. The hotel is very well located. About 15-20 mins from the station but also close to the beach/river walk/walls. Town centre is also very close. A strong historical feel (Dickens stayed there a couple of times) and the staff are friendly and helpful. Very much highly recommend this hotel.
Our room in hotel
The only problem with the room was that there was no handrails in shower
Recent stay
Staff very helpful , would stay again
Comfortable night in an historic hotel
We slept for only night in the Kings Arms Hotel and it was interesting to stay in such an historic hotel right in the centre of Berwick. Our stay was very pleasant as our rooms (we had two as we had booked family accommodation) were spacious and comfortable.The rooms had obviously been refurbished recently and the bathroom was small but well appointed.However it was a triumph of style over substance since the shower was so complicated we just gave up trying to fathom out how to use it.The light over the mirror by the washbasin didn't work and the tap was awkward to use.The beds were comfortable and we slept well but the mattresses didn't have protectors.Surely it would be cost effective for the hotel to put mattress covers on and so to extend the life of a mattress?The cooked breakfast was so large we didn't need any more food until we returned home in the evening!
Review of Kings Arms Hotel
Hotel in good location in terms of places we wantedto visit .Didnt have much contact with staff but friendly when we did .Effort gone into revamping decor but let down by a few finishing touches e.g. Price labels on front of picture frames in rooms dried up plants in planters at front of hotel giving appearance of being run down ,doors to rooms needing clean or paint .
Good
Very good, friendly staff, nice clean rooms and central location. Would stay here again.
Staff are fantastic
The room was comfortable enough but a few things needed attention i.e. bedside light in bedroom änd mirrorlight in the bathroomdidn't work. However, the staff were helpful änd couldn't have been nicer time makes my stay good.
Really good
I would definitely recommend people to stay here it was so nice one of the best hotels
Friendly hotel
Very friendly and helpful staff. Clean and comfortable room with exceptionally comfortable beds and large ensuite. Would definitely recommend and certainly stay again.
Comfortable & Friendly Hotel
Really lovely - and very large! - room here with incredibly comfortable bed. Great shower. Breakfast very good indeed with lots of choice. Staff very friendly and helpful. Hope to return!
Great location
The room was fine, the bed was very comfortable and the restaurant was wonderful. Unfortunately our room view was of the ugly back alley. The up side was there were nesting seagull babies that held our attention.
Lovely visit
Thank you for a lovely stay and special thanks to the Manageress and Receptionist such kind and considerate ladies thank you.
Excellent stay
Room excellent, bathroom good, bed very comfy, breakfast lovely.
.
Great hotel friendly staff and clean room. Would stay here again.
Highly Recommended
My wife and I would certainly recommend staying at this hotel,we found the staff very welcoming and friendly. Our room complete with en-suite was spacious,clean and the facilities were excellent.
four day visit
Clean hotel and nice facilities in the room.Not welcoming for breakfast nor good value.
Lovely short break
Excellent stay. Clean modern comfortable rooms. Staff so helpful and friendly
Kings Arms
Clean,comfortable and well situated.
Kings Arms
Clean,comfortable and well situated.
Will stay again
Nice clean modern hotel. Friendly welcome from staff. Nice breakfast! Will stay again.
Nice, pleasant stay
I have been a regular user of this hotel and the rooms are always comfortable, clean and well appointed. The staff are excellent too...I did not have breakfast this time as this was provided at my meetings !
Excellent value
The Kings Arms is centrally located in Berwick and handy for the town centre and the walls, although a long way from the station. My room was well furnished and equipped and scrupulously clean.I didn't eat there, but there are several places nearby. The only issue was that the wifi worked with my Android phone, but not with my iPad!
Business Stay
Overnight business stay was ideal for my needs , room comfortable nice meal in the evening and a great breakfast in the morning staff great
Great stay
Very comfortable stay -and particularly good welcome and service from reception (Rocio).We had to change our booking - nothing too much trouble.
Berwick visit
This hotel is lovely. We highly recommend it to anyone who is having a break in this area.However, it should be noted that the Limoncello restaurant and bar are not run by the same people who run the hotel & it shows. The standard of service, food etc let the place down. Food of a poor standard and the bar staff (not restaurant staff!!) rude!Will possibly stay at the hotel again but will avoid eating there. Such as shame as it let the weekend experience down.
Excelent hotel
Although the outside could do with a lick of paint do not let it put you off.Inside it was spotless and clean and very comfortable. Our bedroom was beautiful with two large single beds and the bathroom was exceptional with a shower over the bath plus a large walk in shower. Breakfast was perfect with a good variaty and plenty of it.
Happy
Very happy with hotel, staff,
mr &mrs DWHampson
Easy to find conveniently located nice room. Restaurant and foyer nicely decorated food was v nice and a good selection,staff pleasant and helpful,would stay again. Thanks
Comfortable stay
Friendly staff. Nice, smart, modern place with clean, comfortable room.Cash only bar was a bit inconviniebnt (as I didn't have any cash on me) and meant drinks were had at a nearby pub instead.Would happily stay here again.
retun visit
Had a lovely stay at the kings. Room wasvery spaciousalso very clean fantastic bathroom would come again
Hotel
We have stayed at the hotel before and it is great value for money in a central location with facilities in your doorstep
Great Stay
We very much enjoyed staying at this hotel. Recently refurbished room and a very comfortable bed. The restaurant was superb and we were pleased to visit more than once. Great food at very reasonable price. We recommend this hotel.
business stay
clean and comfortable as usual, nice hotel
Just the job.
A clean, tidy, well appointed room. Great value for the price. Excellent breakfast - crispy bacon!
Weekend Retreat
A proper little gem in the middle of Berwick.From the outside it just blends in with the rest of the local buildings- pretty nondescript, but from the inside - wow!Very comfortable rooms, very friendly service, lovely food, all at a very reasonable price.Would definitely stay again.
New Year 2017
Thanks to all the staff working over the New Year!You made our stay.Thanks to Sean and the lovely receptionist.
Room
I enjoyed my stay, but I wished my room had a net curtain including the main curtain as my room looks directly on to the main road. Your shower head needs up dating or may be needs descaling which ever it is, but it needs seeing to.
One night at the arms
The room was perfect with having a single bed around the corner from the double. We were dissappointed with the poor TV reception, it kept having static interference.The phone lines wers down luckily for us the very helpful receptionist loaned me her phone to call my mother.The attached italian resteraunt provided delicious food with exceptional service.All things considered we would recommend ths kings arms.
Thank you
The young lady on reception was very helpful
Kings arms
Lovely stay great hotel ,comfortable beds great all round
Vivsit To Berwick-upon-Tweed
Although the hotel has changed since I was last there some 25 years ago, the staff were more than helpful, the food was excellent, wae ate every day without a single complaint.Would love to stay there again, and, hopefully ir won't be another 25 years.
Comfortable & friendly
Friendly staff, comfortable room and a lovely breakfast!
Good
nice room ,only gripe no cooked breakfast available and breakfast not included in price
my stay
a comfortable stay in a nice relaxed atmosphere. would stay again
Great room
We were really pleased with our room. Well kitted out. Hotel facilities limited on a Sunday evening but plenty of eating opportunities nearby and hotel nice and quiet as a result. Excellent location.
Winter break
Enjoyed stay.room excellent and staff very helpful.
1 night stay
Good 1 night stay, plenty of hot water & freindly staff.
Wonderful Sisters weekend break
Wonderful break , gorgeous, spacious ,clean roomsVery friendly , helpful staff.Will definately stay again.
Visit 12 November
Made very welcome on arrival by helpful and efficient receptionist.Room very comfortable.Customer service was exceptional and would not hesitate to return.
Weekend away
Lovely hotel in a good location with friendly staff .Cocktail bar with a great selection at a good price unfortunately for us we had the room above the bar which was very noisy and we ended up moving rooms
Kings arms
Central, clean and quiet
Lovely hotel
Berwick is a naturally charmingplace. Clean, well fitted out facilities. Smashing !
Great weekend
Upon arrival receptionist friendly and helpful,first impression very good everything clean and tidy, room ideal for the pair of us bathroom superb, warmed up quickly with heating on bed very comfortable and breakfast in morning first class from service to cooking, would definitely recommend and go again
Stay at kings arms hotel
On my recent trip to berwick i stayed in the kings arms hotel. Room was comfortable and had the biggest bathroom i have ever seen on my travels. Lovely staff and great food.
Lovely stay
The room was very nice and the staff were extremely pleasant and helpful.
Surprise trip to Berwick
Been to Berwick many times but usually in a caravan. Popped down for the night with the wife and friends to stay at the kings arms hotel. The hotel was cracking on every aspect, rooms were nice modern and clean and the breakfast was spot on. Had a really good meal at limoncello where all the staff were very friendly and easy on the eye (😜) all in all can't wait to stay there again
Nice third stay
Clean, neat & efficient & well worth the price. Good central location - will definitely stay there again...
Great time
Fantastic time only stayed for 2 nights but room was spacious bathroom was amazing didnt have any food or drinks while staying but could not fault anything would deffo stay again
Great frontline staff, but poor continental breakfast
Girls on reception were great.Check my bookings.com review.
Top stay
Fabulous hotel. Lovely staff. Magic room and luvly breakfast. We will be back. Cheers
Kings arms Berwick
First class hotel,staff were very helpful and polite plus the restaurant was fantastic
Getting there
Like Berwick itself, the hotel is in transition to higher standards and making itself somewhere worth staying at.The location, rooms, public areas and restaurant are good.Short and long term parking are easy, but the station is a trek. The hotel infrastructure is still being improved, but with minimal effect on customers. To get from good to excellent, there will have to be more attention to detail, a more distinctive customer offer, and better staff supervision, training and motivation.
Excellent hotel in an ideal location
Super friendly staff and they organised a room to store our bikes!
Great experince
clean well maintained excellent service
Overnight stay
Comfortable and friendly staff
Short stay break
We enjoyed out stay in this lovely hotel which is right in the cente of the city. Lovely room and bath but taps were a bit stiff. Excellent restaurant for dinner and good breakgast.
Kings arms
Good accodmodation, good location.helpful staff. We would stay here again.
clean and comfortable
ultra clean;quiet; well furnished large room. Helpful staff on dury.
Nice location
Had a great one night stay in superior room with breakfastAll positive , room, location, breakfast really good, (cooked breakfast)Only hiccup was room was cold ,(late September) but staff outdid themselves by quickly supplying portable heaters, absolutely brillRoom was toasty after that.Great service and help.Would stay again.
Beautiful Berwick
Wehave just had a very enjoyable week staying at this hotel.The weather was perfect. When we were told by the booking website shortly before our arrival that the hotel was being renovated I was naturally concerned, but after sending an email we received a quick and comprehensive reassuring reply from the receptionist Alexandra.The staff were always friendly and attentive. The food excellent and good value.Small criticisms of the room were quickly resolved.The building work in progress is the only reason I have for not awarding 5 stars,Jim McLean
Best cocktails
We were very pleasantly surprised at this hotel. Staff were fabulous from arrival to departure. Room was very clean and modern. Their restaurant food was lovely as was the service. Sean makes the best cocktails ever.
Enjoyable stay
A good, comfortable room with a spacious and well equipped bathroom. Great location in the centre of Berwick-upon-Tweed. Friendly and helpful staff. Criticism: breakfast offerings could be more varied.
Very comfortable
Very comfortable stay, staff all nice and the room (9) was beautiful. Even though we looked over the Hide Hill it was quiet and we slep well. The Limoncello is also very nice and good value.
night out in Berwick
Good hotel,with noisy rooms,but with great restaurant.Unfortunately parking is very difficult in the near surroundings of the Hotel.
Enjoyable stay
All very nice except for two things - silly inadequate bedside lamps, useless to try to read by, and the basin "lever-type" tap in the bathroom needs easing as it was hard to control and resulted in splashed clothing and a wet floor!Helpful staff and great location.Rooms at back were nice and quiet.
For a one night stop
Very good for our one night stay. I should think the hotel will be excellent when all the renovations are completed.
Berwick break
Very clean hotel with friendly staff but breakfast could be included in the price and not extra
Excellent stay
Really nice friendly hotel, in a great location.Make sure you Visit the limoncello restaurant it brilliant and staffed by brilliant people.
Lovely
Lovely big room. Staff happy and helpful.
Our stay Wednesday 17th August 2016
The hotel is very central and easy to get to from bus we took. When we arrived the receptionist wasn't at his desk but we were quickly told by other staff that he was just checking rooms and would be down soon and when he arrived shortly afterwards he apologised and asked us if we'd been waiting long so we found him to be very polite. When we told him there were no towels in our room he offered to take them up himself and when we returned later that night they were in our room. We didn't use the bar or have breakfast so we can't comment on these facilities. We did find a very good restaurant at another hotel just down the road towards the city wall so can't really comment on the restaurant either.
great location top class restaurant with great staff
We upgraded our room which we found to be very good. Not cheap at £258 for two nights and another £40 for breakfast . We had 1 meal in the hotel a group of 19 and it was very very good and the staff could not have been any better all in all I would stay again
two night stay
nice hotelnice staffnice mealsonly complaint was the parkingPARKING WAS TERRIBLENOT THE HOTELS FAULT BUT YOU CANT VISIT THE TOWN BECAUSE THERE WAS NO WHERE TO PARK
Berwick break
Very friendly and helpful staff.Bedroom spacious and wee appointed.Dining room decor unique!Only drawback raucous seagulls on town rooftops!
Trip
Will be excellent when finished
It could have gone pear shape ...... But
Had major problems with bathroom, as does hotel "allegedly " however hotel acknowledged our complaints and refunded half our bill. So....... Despite not having a bath/shower on our arrival and shower coming on in night !!!!! Watering bathroom we did get bathed in morning and all in all had great stay
Overnight stay
Hotel was lovely. We had a quiet room which is always welcome. The bathroom was spacious with complimentary toiletries. The bed was very comfortable.We had a meal in the 'Limoncello' restaurant which was very tasty.
Overnight business stay
One of the best places to stay in Berwick-upon-Tweed.Handy for all attractions and easy to park.friendly staff and rooms fine.The only downside was the fact that for a business stay, cooked breakfasts aren't on the menu until 07:30.This means paying for a full breakfast and having to eat a bowl of corflakes if you need a normal business-type start.Surely in the days of the microwave their should be a plan B?
Did What We Needed
It's almost unfair to "review" a hotel when you booked it as a stopover for a few hours sleep to break a journey.That's all we wanted and that's what we got.Reasonably priced, clean, well laid out accommodation, no frills (none asked for or needed) and easy payment.In, sleep, out, back on the A1.Job done - and done well.
Borders Break
Very nice room, newly decorated and ensuite newly fitted out, though shower not easy to control. Shower mirror light not working.No onsite parking, only 1 hour in front of Hotel but a free 24 hour car park at the end of the road. Good central town location for bars and restaurants and very close to A1. Overall quite good.
Fantastic hotel.
The Kings Arms is a beautiful hotel. We were made to feel very welcome. Our room was huge and the bed comfortable. The issues we had were that when emptying the bath, the water came up out of the shower as the drain was blocked - we told reception who sorted it straight away. The Limoncello restaurant is really cheap but fantastic with huge portions of fresh food that is to die for! The cocktail bar was very busy as expected for a Saturday n8ghts and the cocktail choice was great! We were rudely wokeat 2 and 5 am by people above us having a domestic and had to go to reception in my Pj's to tell them. They did their best to diffuse the situation and offered apologies. The breakfast choice is good with cereals toast pastries fruit cereals and yogurts as well as a choice of cooked meals. It was delicious. Overall a brilliant stay just a shame some guests don't respect others and cause broken sleep in a wonderful hotel room! Would stay again x
Nice hotel
This is a nice hotel in a nice location.The staff were friendly and efficient we enjoyed our stay and would recommend this hotel to anyone who is going to visit Berwick upon Tweed.
fab stay
Room was very comfortable had a great sleep and lovely breakfast...will be back :)
A PLEASANT STAY
A VERY FRIENDLY AND POSITIVE HOTEL. SENIOR GUESTS SHOULDBE BEWARE OF THE BEAUTIFUL STEPS TO THE ENTRANCE. AN EXTENSION TO THE BEAUTIFUL BRASS HANDRAILS WOULD GREATLY LOWER THE STRESS LEVEL ON ENTERING AND LEAVING. WOULD CERTAINLY RECOMMEND AFTER GIVING A WARNING
First time in 37 years!
I recently enjoyed visiting The King's Arms again for the first time in 37 years. Naturally, it has changed enormously since those days - the Georgian Bar has gone, the Hunting Lodge is now the Limoncello restaurant and the Gentlemen Only Bar is a thing of the past!It was nevertheless a most nostalgic visit and one I thoroughly enjoyed. The newly refurbished hotel is delightful, the staff are very kind and I look forward to returning in the not-too-distant future.
enjoyed stay
I have enjoyed my stay room good and clean.staff great breakfast very good.would stay again.
happy to get in!
We were cycling, and we got a fantastic friendly welcome. We'd booked the last room. It was comfortable and clean, great shower. Breakfast was ok.
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Holidays in \'Kings Arms Hotel\'
Nice place but unfortunately there is not good internet connection
kings arms
staff excellent and on going improvements ,well done
Hotel stay
Lovely clean hotel pleasant staff only stayed one night shall be back for longer next visit.
Outstanding
The hotel is a stunning transformation from my last visit 20 years ago. The bedroom was handsomely decorated - with 2 showers - & the Limoncello restaurant classy & great value for money
First time Berwick
Good place to stay, clean and tidy. Didnt quite understand the bar to the side of reception not being part of the Hotel but its served drinks so alls well thats ends well.
fantastic room
Fntastic room for overnight treat stay, Breakfast a disaster due to staffing issuesDid there best to resolve and made us smile , couldnt fault anything else
Review
Nice hotel, comfortable bed, but a few items require attention in the bathroom.
Attractive appearance
Firstly Alex at The Kings Arms Hotel very kindly granted is an early check in so we could get ready before travelling to a wedding. Extremely kind and we'd have been stuck otherwise.The hotel is really lovely looking as you enter the lobby but I found it really cold as the doors were open as we arrived. It's got a really attractive seated and coffee area but they were just in darkness as was the restaurant. Felt a shame for them not to have been welcoming and bustling.The room was really pleasant and we were brought a fan late at night as it was hot.Great selection of to channels inc CBeebies HURRAH.Breakfast was yummy and a great selection. The chef was super friendly and all of the staff cheerful and pleasant.I've only rated it average because that's what I'd expect from a hotel. It could have been more inviting in the lobby and the bar open which it wasn't at 8 on a Sunday.We struggled to get food from the area with a baby at that time of night but I didn't try room service (if it was available). I would recommend. Thank you.
welcoming place
staff were very helpful rooms were quite large bathroom décor was modern and the in house restaurant was excellent it is an Italian and the prices are well below what you normally pay in a hotel like this, the only down side for me was that there was no wifi in your room you had to sit near the reception to receive a good signal but that wouldn't stop me from staying here again.
Nicely refurbished old hotel
This is an historic hotel, visited twice by Dickens, which has been recently refurbished to a decent standard. Rooms are pleasant and well stocked, although on our visit the TV didn't work initially and the fixtures in the bathroom were slapdash. A little more attention to these sorts of things would justify the slightly steep prices. Reception and restaurant staff were charming and helpful and the restaurant was very good and, by city standards, quite cheap. Free parking is available nearby, but might be a problem for less mobile visitors.
comfortable hotel in good central location
very comfortable, parking nearby
Great service
Kings Arms Hotel in Berwick I remembered it from many years ago, well folks its changed and so much so for the better. customer service second to none friendly Team nothing was a problem. highly recomend a stay here and its in the centre of a lovely town.
Love Berwick and The Kings Arms
Lovely hotel with great facilities and friendly, welcoming staff - perfect location for exploring the town and the walls. I'll definitely visit again!
Overnight Stay
Comfortable large room.Staff very friendlyNice surroundings
Stay and visit to Lindisfarne
Visiting the newly refurbished vIllage hall on Lindisfarne and the performance of Lindisfarne group; had problems finding suitable accommodation due to this music festival ...Kings Arms Hotel came to the rescue..very spacious,comfortable rooms within easy location to all areas- THANK-YOU!
Mr & Mrs Kerr
Had a lovely time,needs more variety of choice in restaurant,could do with culling some seagulls,especialy in the morning(around4.30am),taps in toilet need to be ajusted(to stiff).
Peterrabbitsmothersays
We stayed at The Kings Arms after going to a funeral. The Hotel was easy to find, Just a small trot from a free car park. The staff were very friendly.The hotel was presented very well. Our room (15) was very nice, clean, of a good size, large bathroom with shower over the bath and a large separate shower. the bed was very comfy and i never woke in the night, which was excellent. We had cocktails in the bar, lady who served was fun and friendly.We also booked a table in the Lemoncello restaurant, the food was not at all expensive, the food was excellent for the price. The restaurant had a very friendly atmosphere and was busy all evening so i would recommend that you pre book.All in all we had an excellent stay. We will be back.
stay
did what it said on the tin
Kings Arms
Excellent value for money.Staff were very pleasantRooms good size and clean. The only issue was the shower which kept going off and on, luckily it was a bath shower so used the alternative.
Midweek stay
Just a note to say I enjoyed my stay very much. The staff were very helpfull, especially at breakfast. The room was spacious and the bed was comfortable.I would recommend this hotel to others and would come again.
Berwick
All of the staff were very friendly and helpful. The bar should be open longer.
Bank holiday get away
Had a fantastic stay, room lovely, spacious &comftable. Food was delicious and staff very friendly and helpful Would recommend Kings Arms HotelAnd deffinently stay here again!
Weekend stay
We stayed for two nights. The room was lovely and spacious especially the bathroom. The staff were fantastic and friendly. We ate in the restaraunt on both nights as the food was good. The coctail bar was a bonus. We would definately stay again.
Definitely recommend
Very spacious and clean room, breakfast was good as was the restaurant which seemed popular and busy. Friendly and helpful staff. Great location.
Great weekend
Pleasant check in. The Dickens lounge is lovely! Food in Limoncello was fabulous, but the service was a little slow. The bar manager Steve, and younge Courtney are a credit to you. They interact with the guests and made us feel very welcome, not to mention what a great cocktail Steve makes! The rooms were pleasantly decorated, and with three of us, the little extra room gave us so much more space. What does let the Hotelmdown is the tired bathroom. The front plate off the toilet flush was missing, and generally looked a bit shabby. Aside from that, no complaints, and a great weekend was had .
Good hotel nice staff
Well worth the visit
Friday Night Treat
Fantastic hotel, fantastic staff, fantastic value for money. Especially lunch and Cocktails!Already planning my next escape!
lovely hotel
A very nice hotel with friendly staff and pleasant accommodation. Very central, only issue was car parking which was limited near the hotel but available further down the road. It was fine for us but might pose a problem for less able people.Certainly will go back again.
Chill night away
Stayed one night but wish it was more .Lovely hotel staff very helpful friendly and cheerful. Room was beautiful but was disappointed the next morning to find that the walk in showerdid not work at all not a drop of water came out? And the over bath shower kept stopping which made showering awkward however on mentioning this when checking out we were assured it would be looked into and received sincere apologies. We stayed in the hotel for our evening meal and the quality of the food was amazing despite the restaraunt being very busy the service was first class and very reasonably priced as was the small but perfectly formed cocktail bar. We would certainly stay there again hopefully with a working shower next time though. Thank you to all the staff that we had the pleasure of dealing with.
2 nights in Berwick upon Tweed
Hotel was spotlessRooms big and modernBreakfast was delicious.Staff very friendly
Excellent
Great hotel, great room, excellent staff, great weekend.
Overnight
Very good accommodation, staff helpful and excellent location. Breakfast was very good. Very clean rooms and well appointed would recommend the hotel
One night stay in Berwick
On arrival the Hotel looked very scruffy from the road so kerb appeal was nil rating.On entry to the reception my opinion was changed as everywhere looked smart and clean, the reception staff were very helpful and polite.Parking was good, although not directly outside the hotel, the staff directed us to a car park only 2 minutes walk down the road.On entering our room we were very pleasantly surprised, it was clean bright and airy although the view was a bit dismal looking out into a backyard area.The bathroom was smart and modern but not well designed for a small person as it was very difficult to climb in and out of the bath/shower and had I not been very mobile I would have struggled with this. The shower was good but temperature control was difficult.Food in the restaurant was good value and service was efficient.With the minor faults taken into concideration I would recommend this hotel to anyone wanting to stay in Berwick.
Lovely hotel
We stayed here for the one night. We had the family room (16) which is a lovely, big room with separate area within for the kids. Room had everything we needed and was lovely a clean. A bit of noise from the kitchen staff throwing glass bottles in the bins out the back but nothing to bad. The hotel restaurant was ok. Good range of food but everything I had for dinner (steak) and breakfast (full English) was well over cooked.Would stay again if in the area though but may just eat elsewhere
a pleasant stay
a lovely stay spoiled by creaking of floor boards from above room 3
brilliant job
fantastic hotel refurbished to a high standard . very clean and modern . friendly staff.The Limoncello restaurant where breakfast is served is excellent and very reasonably priced.Definitely return here in the future.
Easter Weekend
Lovely friendly staff. Excellent beef stroganoff in the restaurant and great Sunday lunch.
Fantastic bathroom
HiFantastic bathroom very high standard, staff extremely friendly and helpful. My only criticism was there was no hairdryer in the room however this was soon resolved but there is no mirror near a plug so difficult to blow dry hair. Apart from that would recommend the hotel good location.
GREAT STAY AGAIN
Fantastic stay again this is our second visit to the kings arms we stayed on the second floor best nights sleep for a long time. great food was fantastic in lemmonchellos the staff are warm and friendly & nothing is too much trouble highly recommend a stay at this hotel
Lovely refurb
Stayed in the Kings Arms many years ago when we had to have a bucket in our bedroom to catch the drips from a leaking roof ! Very impressed with refurbishment - very comfortable public areas and bathroom fitted to good standard. Only area for improvement - need to be able to put coffees and bar onto the room bill and to accept credit card payments if not.Staff extremely friendly and helpful - thank you for a lovely visit.
Birthday get away
Found this gem of a hotel while arranging a stop off coming back from Edinburgh. Didn't disappoint. The hotel is very clean, very friendly. The room we stayed in was first class. Had a meal in the restaurant and again this didn't disappoint.Really enjoyed my stay and wish it could have been for longer. I'll definitely look at coming back again
Double room
Nice stay.
Review
Beautiful hotel....lovly friendly staff...perfect location...however our only complaint is there was loads of really drunk lads there when we arrived in hotel bar and outside and they were sill there when we arrived back after out evening out which was quite of putting for my elderly parents and ourselves as we would of liked to sit in the hotel bar ourselfs but the drunk ness and bad language was very off putting
Hotel excellent
Lovely hotel staff lovely cocktail bar was amazing windows headed cleaning tough just my opinion but all in all top hotel will return soon
Overnight stay
Friendly staff, room was clean, modern and comfortable. Nice location. Parking nearby free.
Good Hotel
Stayed for one night, very friendly staff, great room. Would defo stay again.
Good Hotel
Stayed for one night, very friendly staff, great room. Would defo stay again.
Berwick Weekend
We booked to stay at the Kings Arms for a weekend, in what we thought would be a relatively traditional type hotel.On arrival on a Friday evening the receptionist was very pleasant and helpful. We decided not to take her advice and book for dinner in the restaurant, we wanted to have a look around. I have to say Berwick was very quiet for a Friday. We there fore decided to try the hotel bar. To our surprise it was the liveliest place in town, with a good mix of young and older people and turned out to be a very nice night.Breakfast was great and the service was exemplary.On the second night we booked for dinner, which was fantastic but the staff made the evening for us, by being ever so friendly and helpful.In conclusion the Kings Arms is trying to be a little more than just a hotel and they are succeeding, thanks to a great team of staff. I would highly recommend this hotel.
Great weekend
We Had a very pleasant stay, mostley thanks to your wonderful staff, who made our weekend, the room was large and comfortable with all the a militias we required, only the weather held us back, look forward to another weekend break later on in the year
hotel
nice hotel, lovely room, clean, warm welcome the only draw back was awoken bout 5 with young kids woken up on the room ubove us so there was no going bck to sleep.
Comfortable stay
Rooms are nice and comfortable only downside was disco noise late into the evening and banging at 6am. Staff very friendly and helpful.
Rev
Very clean & tidy, would come again
Nice friendly hotel
Small hotel in good central position in Berwick. Decor appealing and good facilities in hotel. We used the Limoncello restaurant for dinner and had a well cooked meal from a varied menu. Bar good for cocktails. Staff very friendly and helpful, There was a problem with the boiler whist we were there but we were kept informed of progress and given heaters whilst it was in-operative.enjoyable few days.
short break
the hotel is realy nice the bathrooms are very modern .I think the shower system is on a pump for it was very hard to get the right settings and after a while the pressure oscillated.the restaurant is ok and good value for money.I would miss all the cookedbreakfasts.there is no free parking just street parking and from 0900 till 1800 its only an hour with a disc.My room was quite noisy no.5 my friends were in a family room very large but only one radiator and with no extra blankets bought water bottles.Dont get me wrong I would stay here again the staff are very frendly in the hotel and restaurants.We reported a faulty phone (lucky we had our moboles)on the first day they wanted to fix it on the second evening when my friends had gone to bed?
Visited Jan 2016
Verygood hotel. Room exceptional. Clean roomy and veryspacious. Two large singles and huge bathroom. Staff brilliant. Food great. Only downside restauranta littlelively for two oldies. Could have done withoutthe music. Cocktsil bar was just too noisy for us. However excellent hoteland would visit again.
Review of one night stay
Very pleasant single room, recently redecorated. My one complaint is that it was cold even with the radiator turned on full. I realise that it was a very cold night outside but would have appreciated a bit more heat inside!!!Meal was O.K. In Lemoncello. Waitresses very pleasant and quick service. I was not directed to the specials board and only noticed them after I had ordered as the choice there was much better.Breakfast good and again pleasant, efficient service.
Great Stay
Thoroughly recommend staying here. Very friendly and helpful staff, very clean and modern rooms, good food and good atmosphere in the bar. Good value too.
Beautiful hotel and location
Absolutely beautiful hotel. Fantastic location.The room was lovely,albeit a bit cold as the heating wasn't working. (that's why I have given 4 stars).Would definitely stay here again.
very nice but..
Really nice room but the noise from the extractor fan was duappointing.Breakfast lovely but at 12 onto room rate I thought it quite expensive
Enjoyed the stay
Could not find a fault with this hotel. Excellent value and friendly helpful staff. Lovely bar to sit in with great music and fantastic great value restaurant
Good Hotel
Price reasonable, nice and clean, staff friendly, nice bar near the entrance.Only downside was no plug in the bath meaning it was shower only, which also wasnt the best.Overall enjoyed my stay and would stay again if in Berwick.
Kings Arms Berwick
We had a very good weekend staying at the Kings Arms hotel - very comfortable room and bed, good food and friendly staff however there is a "but"Despite warnings in the bath room of very hot water we in fact had no hot water at all and had to forgo the pleasure of a bath/shower in the lovely bathroom - very disappointing!So I am afraid we cannot give a 5 star rating on this occasion
Anniversary stay in Berwick upon Twedd
Had a wonderful stay, the staff were extremely helpful and always had a smile.be back sometime soon
Lovely Stay - We\'ll be back
Can see a lot of money has been invested and the refurb is exceptional. Shame there was a distinct lack of staff around. Nobody in the coffee shop both times we came by- nobody at reception on check in or out.. got someone to check us in eventually (and she was lovely and very apologetic!) cocktail bar was excellent - just extremely loud from 5pm onwards (really loud music) but we were headed out so not too much of an issue. The Limoncello Restaurant onsite is fab- our second time there and the reason we came down to stay over!We will definitely return and would recommend a visit.
Welcoming, comfortable and enjoyable.
We only stayed for one night during our visit to Berwick but would definitely stay again. The room was modern,spacious and clean, the staff were friendly and helpful and the cooked breakfast was lovely. We didn't get the chance to spend time in the bar or restaurant but will do so I n the future.
fabulous stay, just wish it was longer
Lovely hotel, nice staff, lovely big rooms, lovely food, nice relaxing areas, all in all a lovely stay, thanks
A great place to stay.
My two nights at this town centre hotel was most enjoyable. My well appointed en-suite room was very comfortable and the general guest facilities were more than I needed. The restaurant offers fine well presented food and the bill does not detract from the experience. The hotel staff are attentive and provide the hotel with a joyful atmosphere.
Long relaxing weekend
We had an enjoyable weekend.Room was clean, comfortable and warm.Service in cocktail bar. Afternoon tea was excellent. Breakfast and dinner great good. Overall lovely staff in all areas friendly and helpfull. Will be back next year.
November 2015
Enjoyed our visit food and service in the restaurant was excellent room warm and comfortable central location nice afternoon tea in the coffee shop hotel was having a few electrical problems but was fine eating by candlelight
Lovely room, please move the bins
The room was much larger than single rooms usually are and the bed was a very good width for a single. The bathroom was beautiful though perhaps privileging appearance over function a little. The basin tap was stiff and awkward to use and I never worked out how to make the water run hot. My room appeared to be located directly over the hotel bins and staff were emptying stuff into them noisily until late in the evening, including a load of glass bottles emptied right under my window, which gave me quite a start. The breakfast is priced at an outrageous £12 so I did not have it. For the price I paid for the room it was a very good deal.
lovely stay!
Lovely stay at your hotel.Friendly staff. Put some mirrors near the plugs please!
My two night stay
Would I stay again yes, staff friendly, room was lovely, place is a little tired in places but what do you expect it's an old building!!! oh and breakfast excellent.
August Bank Holiday Weekend
Lovely hotel with good service, would recommend.
Kings Arms Hotel Berwick-upon-Tweed
The newly refurbished room was very comfortable and had all the amenities. The staff were very friendly and welcoming and the food and service in the restaurant was excellent. I would be happy to recommend the Kings Arms to other potential guestsl
Service
Lovely clean hotel, would I stay again, yes you provide great service , my room was emaculate , front of house very good , the restaurant , very good , the lady who served me my breakfast ,could not do enough, the room maid very good at her job , you should be very proud of all your staff , I was made very welcome,, I will be posting a review on trip adviser. Once again many thanks best wishes , Kevin hunter
Bank holiday weekend stay
Fantastic room,stylish andvery comfy bed. Huge bathroom with bath and double shower all recently refurbished.
Great stay
The hotel is in a great location. The staff are extremely friendly. The bathroom was very clean with 2 showers (1 cubicle and 1 bath). Slightly confusing shower controls though and the temperature varied from cool to boiling. The bedroom was warm and clean and the bed was very comfortable. Would recommend staying here.
Good location for Berwick
Good things,Great staff, great on site restaurant.Poor things,need to tidy up scruffy entrance.No air con, window painted up so wouldn't open.Somewhat expensive for what you get.
overnight stay
having stayed previously many years ago I was impressed with the work done to upgrade the hotel. Nice, modern and contemporary, bedroom very nice.however attention to some detail will make this a very good hotel to stay at.e.g. wi fi password being shown in the bedrooms, especially when no contact could be reached at reception around 11.30pm to enquire.Bar should allow guests to charge droolsto rooms, and gluten free bread would be very welcome at breakfast.when I enquired if it was available the answer was one word - 'No' !
Two night stay with 8 yr old and baby
The family rooms need to have small fridges in them for baby bottles and baby food
Enjoyable stay
The Kings Arms is a boutique hotel with character. The room was comfy but quirky. Some minor niggles such as windows wouldn't open, floor not swept every day & biscuits only provided on first day. But this did not spoil our stay as the staff were exceptionally friendly.
Clean and comfortable
Lovely room and staff very friendly but the hotel appeared to be short of staff in dining area. Good breakfast but had to pay extra on top of room tariff which was quite high. No bar available for our stay.
great stay
Stayed at the kings arms 01/08/15 the room looked fantastic & did not disappoint all facilities where top of the range . the only thing I would change is the room I stayed in No2 its on the ground floor with the window at street level and single glazed glass. How ever I`m a heavy sleeper so not a massive problem ,the food in the hotel restaurant was 5* and great value for money I can recommend this hotel to all
The Steaming Fire Alarm and Garlic Bread?!
We arrived far too early for check-in but had no problem leaving our suitcase in "storage" whilst we took a stroll round town.When we finally did Check in it was quick, easy and efficiently done.We declined the offer of Breakfast @£8.75; with a time constraint of 10:00am (considering the room was £95.00 per night I would have thought, at least maybe a Continental would have been included, with maybe an option of a, say, a £5.00 suppliment for "Full Cooked")?...Our Room (21) was spacious enough, clean and tidy with a quirky incline in the stylish, wooden laminate floor.The Bathroom was generously spacious with a fine array of soaps and Lotions and nice towels.The shower, in the Bath Tub, was very much a case of Style over Substance... The Tap Fixtures scored High on aesthetics but Low on Functionality!... No rhyme or reason to the flow of water and Thermostatically challenging... Hot Hot Hot!We decided not to avail of the "In House" Limoncello Restaurant on the first night and ate out.We had no problem gaining entry to the Hotel on our return, after 11:00 pm, with our E Key.A good night's sleep followed in a comfortable bed.The next morning we tried, again to set the shower to just below Molten and left it running between both our turns... This resulted in the bathroom resembling a Turkish Sauna and, when the door was opened activated the Fire Alarm in the Bedroom!!Amid the Naked Panic a phone call to reception was met with a calm "Thank You" and Deactivation of the Siren.That evening we did decide to avail of The Limoncello's Impressive and Reasonably Priced Menu.A word of caution when ordering The Garlic Bread with Cheese Starter... It Is A 12" Garlic Pizza, almost a meal in itself!That said the food was Great and great value.All in all our stay at The King's Arms Hotel was enjoyable and it has to be said that the Staff were more than pleasant, courteous and efficient.We will return.
Freddie
Good location and facilities, the only downside was the bed was not the most comfortable and there was a noise issue on the top floor not sure of the source the noise did stop around midnight. The Hotel was clean and the staff were polite and helpful.
Lovely hotel. Easy access fro a non driver
Great place fro a single female traveller. Easy access to public transport including Holy Isalnd
Adams Room 21 3rd to 7th August
Our stay at the Kings Arms good, with restaurant food being of good service and value.Only a couple of problems:1. The shower was either too hot or 'dribbled'2. There was a noise coming from somewhere in the early hours which sounded like something starting up with assort of growling noise. It definitely was in the hotel and occurred every morning of our stay.Other than that the rooms were very clean and tidy.Kind regardsChris Adams
clean and comfortable
The room was clean and comfortable and well furnished. Staff were friendly. We were disappointed that the bar closed so early (9pm ish)and although the evening meals were well priced and good flavour they were not well presented and we felt the restaurant needed updating.
Good night lovely hotel
On business apart from Sea Gulls quiet night
Excellent
Staff went above and beyond the call of duty. I am disabled and could not get a taxi to the function that I was attending, one of the staff gave me a lift there using their own car. So friendly and helpful, lovely place to stay. Thank you and will see you next year.
Kings Arms Hotel, Berwick.
We had to go to Scotland for a funeral.Had no idea whereto stay over night I selected at random, The Kings arms Hotel in Berwick-upon-Tweed.What a lucky choice.The staff friendly & helpful.The hotel clean and eveerything we could wish for.The resturant worth a visit by itself.Italian inspired, staff young but the food-excellent (a word I'm not known to used lightly when it comes to my food).Highly recommend this hostlery for anyone going North.
Great hotel!
Very pleasant stay in Berwick and in the Kings Arms.Friendly staff, comfortable bed and good food for a reasonable price. Would come again here
Great hospitality
A really nice hotel. The room was spotless, the service great and the ambience delightful. We enjoyed our two night stay and would certainly return.Breakfast was great too!
I\'ll Be Back!
I was thrilled to stay in this historic hotel with such famous bedfellows. The renovation is stunning. Peace, eclectic, writer appropriate surroundings greet you at the front door. My room was comfortable, tasteful, quiet. Highly recommend the restaurant, LIMONCELLO-food, décor, staff top of the line! My only regret is leaving. Can't wait to come back...Thank-you Emma!
Not bad
Annoyingly the bar is Franchised and you are unable to charge your drinks to your room, not that it's too much of a problem as there's no one to serve you anyway. Restaurant was very reasonably priced and service was great (this is part of the hotel so charged to room). Room was spacious, though closing the curtains was a bit of a task. Breakfast was good too.
Fantastic place
Berwick is small and this hotel is about as far away from the train station as it can be. It's great value for money, offering large, comfortable rooms and good facilities. Staff are friendly & competent. Highly recommended.
Good value for the money
Room was modern and comfortable with a large bathroom. The room I stayed in (#3) was directly above the restaurant and noise from the music was loud and could be heard until late at night. The prices for cocktails in the bar were very expensive. The receptionist was friendly and staff helpful.
Overnight stay
The room was spacious and light, with ample storage space.After a long day we were looking forward to hot baths.Unfortunately, the water was only tepid, even through the shower.Breakfast the following day was plentiful and service excellent.
Historic hotel in a great location
This hotel is perfectly situated for exploring Berwick and the glorious countryside that surrounds it. It isreasonably priced compared to competitors in this popular holiday area. You are only a few minutes walk from the ancient city walls with stunning views across the Tweed and out across the north sea. The Kings Arms has been recently refurbished and we had a lovely big room with high ceilings and a sparklingly clean modern bathroom. The Limoncello restaurant which is attached to the hotel provides good Italian food at very reasonable prices and serves excellent breakfasts for the hotel. We were particularly impressed by the eggs Benedict and the omelettes.
Satisfied Traveller
Very accommodating and friendly staff.It is a lovely old building with impressive internal contemporary décor throughout.Being an old building probably has planning restrictions so "secondary glazing" on the bedroom windows would be helpful for noise prevention.Have stayed here previously and will stay again if in the Berwick area.Being a solo traveller relying on public transport was out early and back late so did not get to use the restaurant.
Good nights stay
Only stayed one night an excellent room and very competitively priced and in the centre of town. Also a goodbreakfast. I would certainly stay again.
\'Kings Arms Hotel berwick
pleasant hotel, friendly and polite staff, central location, in all had a delightful stay
Hotel Review
Very enjoyable stay, friendly staff, nice atmosphere in the restuarant and excellent breakfast. Some small repairs needed in bathroom, would be good in future to have WiFi available in the bedrooms
Nice hotel in good location
Stayed here before and enjoyed it both times however shower in Room 5 not powerful at all and water coming from taps in the basin temperamental. Sometimes I got splashed with more water from the taps than I did in the shower. Mentioned to reception so hope it gets fixed.
Staying for Business Reasons
Excellent is all I can stay.Fantastic staff and rooms with wonderful food.
Leisure
The hotel was very friendly the rooms were modernand clean, the shower in our room was very under poweredThe food in the hotel Restuarant was excellent
Good hotel
Excellent hotel with nice facilities with friendly & helpful staff
Welcoming stay
Lovely stay in this hotel, staff were friendly and helpful, room was spotless and modern, had dinner in the hotel restaurant which was busy, (always a good sign) with a great atmosphere and reasonably priced food. The menu was extensive and delicious. Only one small point I would make was, as we were in room 4, we appeared to be above the bar which would benefit from sound proofing, as the music could be heard in our room, however would definitely stay there again if ever in Berwick
Good sleep
Staff very friendly, hotel very clean and quiet. Comfy beds. Music very very loud in bar not suitable to everyone especially if you are trying to have a chat more like a GBX experience. Overall we did love the hotel and to be fair music stopped at 11pm so no major drama. Little hiccup with our first morning breakfast but we received it complimentary which was a very nice thing to do. We most definitely will re visit this hotel.
Kings Arms Hotel review
Comfortable clean room, well equipped. Lack of Wi-fi was a negative. A toilet brush would be good!Newly refurbished so it seemed that restaurant and bar not really functioning properly as yet.
Friendly central hotel
My friends and I were looking for a nice hotel to meet up for our 50th birthday get together and the Kings Arms was an inexpensive, pleasant. clean exceptionally friendly establishment right in the centre of town. We were coming from North and South, so Berwick on Tweed was handy for both because of rail station. The room was clean and modern. The restaurant was worth a visit too. The hotel bar was small and lively but when it came to sleeping, the hotel was quiet and peaceful. We are getting old now.....these things matter!!!!it was the staff that made this such a nice stay and every oneof them was helpful and so very welcoming.
King Arms Hotel
Lovely hotel, well appointed clean and modern. All staff were extremely helpful and friendly, would definitely recommend a stay there
Booking confusion
The hotel was comfortable, clean, food very good.The only thing we disliked was the fact that the room was priced as a "double room" but only one person could stay in it unless extra was paid!That was confusing and should be addressed.
Review of kings arms
We both enjoyed our stay the room was great and the staff were friendly and easy to talk to. Overall a great experience!
Excellent hotel experience
Hello my sister and I arrived at the hotel and had an excellent stay. The staff couldn't have been better and we were really well looked after. The room was furnished to a really high standard and was very comfortable.
Fine hotel in the middle of renovation
Though the staff is excellent and always willing to help you and the hotel is fine, modern, there are some things that still need to be done.
Lovely hotel in great location
Stayed on Sunday night. Nice room & very modern bathroom. Good value for money. Friendly staff. Neither restaurant nor bar were open on Sunday night but plenty of places nearby. Good breakfast menu.Would stay here again.
Two Nights at The King\'s Arms Hotel
I had a really enjoyable stay at The King's Arms Hotel in Berwick and would definitely recommend this place to others. Staff were friendly and helpful, the room was large and comfortable. Breakfast was very good. The restaurant area is really beautiful. A good well situated hotel in a lovely town. Would return again.
Kings Arms - 2 nights
Really enjoyed our stay, very nice room although it took a while to work out how the shower worked. Food in Limoncello was excellent we dined with friends and all were happy and full !Will be back again without a doubt.
Great value for money
A reasonably priced hotel with good quality rooms and facilities.I would have liked an in room safe but other than that had no complaints.The bed was extremely comfortable and the bathroom facilities were excellent.I would stay there again.
Superior Double
Weenjoyed our one night stay very much. We booked the superior double which was lovely. It was such a shame that someone had burnt the new carpet with an iron. Room was very clean, bed excellent and room faclities very good. We ate in the attached restaurant, which I think is a separate business? It was very good value for money however service was very brisk with food and drinks being removed from the table before we had finished. The restaurant tables were being dismantled for setting up for the next day and it was very noisey. It would be good if you passed this onto them as it would put us off eating there again. We did have a later booking as the restaurant could not accomodate us earlier. However overall hotel was very good value for money
Easter
Good staff poorfinhsis to rooms woodwork and bathroom mantainec requests in some areas but clean and will go back
kings arms hotel
Excellent stay nothing is a problem for staff .very nice modern rooms
overnight break
Stayed for one night as part of a groupon offer, hotel was really lovely, very clean and comfortable. the staff were friendly and helpful.we had a lovely meal in the Italian restaurant and also a good breakfast before we left. would recommend it to family and friends as a very good place to stay in Berwick.
Nice hotel with friendly staff
Stayed one night here. Nice size room and bathroom in central location. Would stay here again.
Lovely , friendly hotel
A lovely hotel, staff friendly and helpful, room was clean, food was good. We went for an evening meal which cooked italian food and it was very good . Hotel is set near shops and little pubs. Would stay again.
Recent stay
We recently had a two night stay in this hotel.Our room was lovely and very clean and comfortable.The position of the hotel is excellent.We found all the staff to be very helpful and friendly.We would certainly stay there again and would recommend it.
Top Marks!
Big tick from all departments for the Kings Arms; warm, modern, friendly, good food. Will definitely book again!
Very Enjoyable
My friend and I recently had a lovely stay in spacious twin bedded room with large modern bathroom. Enjoyed evening meals in restaurant which were very good and reasonably priced.
Excellent
I have just stayed in The Kings Arms on 13th & 14th of march i can honestly say i have no faults at all.Tthe hotel is beautifully decorated bedrooms and bathroom so clean restaurant food brillaint and prices were so good and staff everywhere so happy and pleasant. 10/10 i would definetly stay there again when in Berwick thank you for a lovely weekend. :)
Divers do
Stayed for one night fantastic quick checkin staff could not do enough for us rooms as clean as a whistle ,breakfast was cooked fresh when orderdwill defiantly be staying there again there was 10 of us stayed the night and all said excellent place will be back
Birthday Weekend
Hi,My wife and I thouroghly enjoyed our weekend at The Kings Arms Hotel. From the moment you walk up stairs and through the door you sense the quality of the build and the finishings.Check in was easy, and the staff were polite and were able to assit with parking queries.We were delighted with our room and bathroom, again very clean and well appointed with plenty of charcter with the dainty small windows to the sloping floor.Many thanksCheersStuart
berwickupontweed break
Lovely clean room and comfy bed.friendly staff and good choice of breakfast would definitely recommend
Short weekend break
We stayed here last 49 years ago on our honeymoon weekend.big changes very modern rooms,very well done and very clean.The staff are so friendly and helpful in the restaurantwe had a couple of meals there one lunch and one dinner.We both had steaks one fillet and the other rib-eyed they were both delicious and price was very reasonable.
Visit 1-3 March
Found all staff were extremely polite and knowledgeable couldn't do enough to help!The room was spotless and comfortable and the food in the resturaunt was brilliant!Can't wait to visit again!
2 night stay
Very modern reception, bedrooms and bathrooms which were lovely. Clean hotel. Food delicious. Definitely stay again.
weekend break
Used to walk past this hotel on our frequent visits to Berwick with no knowledge of what it was like. We were pleasantly surprised at the style and quality of the hotel as a whole. the reception was great and staffed by nice welcoming receptionist. the room was modern and was very comfortable, the breakfast and evening meal staff were very friendly and the meals were excellent and reasonably priced. the cocktail bar was first class with a good mix of age groups that made you feel comfortable. will recommend to family and friends and will defenately stay there again.
Very friendly hotel
Very enjoyable holiday ,room was clean and had been updated so was very pleased with the price we paid ,breakfast was the best we ever had and they do you anything you ask for if you can't find it on the menu .We had a meal in the LD Momcello they sell Pizza ,Pasta ,Chicken dishes ,Steak and Grill,I had the special duck only £7.99 ,please give it a try you enjoy eating there.Also all the staff made you feel welcome and we be going back soon.
Fabulous
Lovely stay at The Kings Arms hotel. Room was very clean and comfy. Breakfast yummy. Lovely refurb. Staff friendly and helpful, occasionally a little bit slow.
Great stay, great hotell
Its clear some really hard work has gone into the refurbishment - but that hard work is well worth it.Comfortable surroundings, VERY friendly staff and well appointed rooms.The bed in particular was comfortable and gave me the best nights sleep I've had in ages..........restaurant is great with good priced well cooked food.We'll be back!
Our stay
We cannot say anything bad about our stay, when we arrived to check in the receptionist was very efficient and friendly.The room was very nice, we ate in the hotel both nights we stayed there and the food was excellent and very reasonablypriced.All the staff were very helpful and friendly nothing was too much troubleand yes we would stay again.
Kings Arms Hotel, February 2015
Room was very nice and we found the restaurant very good. Found the 3pm check-in time a bit restrictive after travelling.
lovely hotel
We booked this hotel on a recommendation from a work collegue who lives in Berwick. We stayed in a superior room which was lovely, staff were all very pleasant and extremely helpful, We had a meal in the restaurant and the decor and atmosphere were perfect the service and food was extremely good and although italian has a wide choice for all tastes and we could not believe how reasonable the prices were. Well done to the kings arms and we would recommend this hotel.
Lovely Hotel
Very friendly, clean and stylish hotel in the heart of Berwick upon Tweed. This welcoming hotel offered a great choice of breakfast and the hotel catered to all our needs. Would recommend it to anyone visiting Berwick upon Tweed.
A nice weekend away
Booked this as a surprise birthday weekend away after my partner commented on how nice Berwick looked. Arrived at 8:30pm as travelling up from Leeds and was welcomed by the manager who checked us in quickly. Room was very modern and was nice and warm - freezing outside! Went to the bar on the first and second night there - a great selection of cocktails and the barman was helpful in choosing which ones to try (we had a few!!).Paid extra for the breakfast which was lovely, they were also very accommodating in adapting my partner's breakfast (he can be fussy!) which set us up for the day. Also went to the restaurant for an evening meal - very reasonable prices and great food and atmosphere.Overall a very enjoyable trip - would definitely stay at this hotel again.
Superb hotel - and great value
Good rooms, fine restaurant, pleasant bar and excellent recent refurb.
Comfortable Night
Met by very friendly and helpful staff. Room was excellent , clean and roomy with a fantastic bathroom.I had a meal in the restaurant which was good and spent a pleasant evening at the bar. Where a pleasant barmaid was happy to chat.I could not ask for more on a quick overnight stop.I would reccomend the Kings Arms to anyone.
Great Stay
Had a great stay the staff were very friendly and helpful had a great sleep the most comfortable bed Ive slept in and we would definitely return.
Fantastic Weekend
The hotel was lovely. staff were very friendly and the food was great. We will be back
Lovely Hotel
Friendly staff and a nice hotel. Rooms are clean and tidy.
Quiet short break
The Kings Arms is a wonderful hotel, the staff were very friendly and helpful. We only stayed the one night but it was a really nice experience. Our room was spotlessly clean and comfortable which helped to have a good nights sleep. The meals in the restaurant were delicious and reasonably priced and again the staff there were friendly. It was nice to be able see your food being cooked so you knew it was all fresh. We will most certainly be staying here again this summer.
Well located, nicely refurbed
Much better stay than last time. The room was clean, quiet and amply stocked with hot drinks/ toiletries. Bed was comfortable, shower was hot and powerful. Minor niggle with toilet flush but that was all. Pleasant on reception.
Hotel room kings arms
Very comfortable room. Bed hard. Would benefit from comfy mattress topper. No wifi in upper rooms a problem. For the price per room this should be remedied. Staff helpful. Breakfast very tasty.
Satisfied customer
Enjoyable stay staff friendly however,when it came to paying our bill would not accept cash as payment unless money was given to the exact amount.your website should be made clearer as to payment methods should guests wish to pay by cash and not credit cards.Having said that would stay again.
outstanding value
one of the best-value hotels I've ever stayed at! the room was large, modern & a good bathroom and on special was only 45 pounds. will definitely be back !
2 night stay
I got this for my partner for his birthday off groupon. From arriving every member of staff were amazing and so friendly. The restaurant and cocktail bar were beautiful. The food and drinks were superb. The room was modern especially the bathroom.
great choice
just a 1 night stay but excellent choice - ate in the Italian restaurant and had 2 cocktails in the cocktail bar - would definitely stay here again
An Anniversary stay to remember.
We were gifted a couple of nights here from our children for our anniversary. The hotel is a delightfully renovated old building, old and new working well together. The staff were so friendly and helpful, even sending beautiful flowers to our room, and upgrading our room. The breakfast is comprehensive and the chef went out of his way to accomodate our requests. I cannot praise the Kings Arms enough and I truly hope we can visit there again.
fantastic weekend break
my wife and i stayed here for a weekend the room was superb the staff were very helpful and the restaurant food was fantastic and very cheaply priced both myself and my wife agreed that this 3 star hotel was outstanding value for money
Lovely Hotel.
We stayed here for one night for a bit of post christmas chilling. It was perfect. We were impressed as soon as we arrived. Lovely room and nice large bathroom. Staff were all very friendly and helpful. Had a drink in the cocktail bar and ate in the restaurant. Both were very nice and reasonably priced. Planning to come back in the summer.
Great two nights.
Excellent deal for the 2 nights. Staff most friendly and welcoming. Will certainly be returning soon!
Loved it! Can\'t wait to come back!
We just got back yesterday (Sunday 4th January) after spending 2 nights in the Kings Arms for my boyfriends birthday.It was a suprise trip for him and we were really happy when we got to the hotel.We parked near the quay walls, a free, longstay car park which is literally 3 minutes walk from the Hotel.We ate in the hotel restaurant 'Limoncello' on our first night and both had a starter and a main - All our meals were lovely, fresh, tasty food which we didn't have to wait very long for at all. Lovely atmosphere in the restaurant. We couldnt beleive how cheap the meals were!! Staff were lovely also throughout the whole hotel.We visited the cocktail bar twice and sampled a few cocktails - Good value for money. Would recommend the Zombie cocktail my boyfriend had! Very strong!!Decor and facilities in the hotel is all very new and snazzy - Massive bath and really nice rooms. We couldn't fault anything!Overall I would rate this hotel 5 out of 5 and we will definitely be visiting again this year!! :-)
Stay at kings arms hotell
Went for New Year's Eve had a really lovely time food was wonderful too much excellent value for money rooms have just been revamped amazing definitely will go back
Lovely hotel
Had a fantastic time and the room was beautiful , best bed we've had in any hotel , en suite was out of this world , shower plus shower over bath , beautiful tiles and fluffy towels . Only down side was breakfast , excellent choice for continental breakfast , cooked breakfast was a let down , cremated bacon and sausages and undercooked eggs. maybe time to get in a proper cook as opposed to two young lads . Only complaint !
Kings arms
Very nice room. Good value for money. Parking is not good through the daytime.Breakfast is expensive so I ate elsewhere, Evening meal was good value but deep fried squid rings were tough and chewy,
Nice weekend
Had a lovely time. Refurbished hotel. Would recommend. We had couple of negative issues however quite minor. But even taking theses into consideration we would definitely return. We were in room 19 and the shower was intermitent working. We always managed to shower but needs repairing. Also when we returned to the hotel on a Sunday evening didn't realise that both the restaurant and bar were closed at 4pm in afternoon. Maybe better communication with residents. Would consider booking superior room next time. They are bigger. Overall had nice time and would return again in future.
Brilliant...
Thoroughly enjoyed our stay at the Kings Arms Hotel...we would definitely return and recommend to friends and family. Thank you so much to all of the staff who made us more than welcome, were an excellent team and management should be extremely proud to have them!! We look forward to returning in the near future!!!!
High quality hotel
The hotel was perfectly located for my needs and the staff were friendly and helpful.Theroom was furnished to a very high standard - seemed newly done and the bed was comfortable.Would definitely stay there again.
Great Value
Beautiful modern room, great value, helpful staff. You must check out the restaurant. The steak was the best ive had in a long time.
weekend break
Enjoyable break, great location, comfortable accommodation and friendy staff.
hotel
One of most amazing stays we ever had. Lovely room, pleasant staff, good location. Everything was perfect. Thank you
Short Stay
Stayed one night at the Kings Arms Hotel, hotel was clean and immaculate throughout. Reception, lifts, restaurant, room and bathroom all spotless. Staff very friendly and helpful. The restaurant was very reasonably priced. Problem with boiler during our stay which resulted in no hot water, hotel did everything they could to rectify the problem. As a consolation we received a complimentary starter, lunch and sweet each for the inconvenience. Would recommend this hotel and would stay there again.
short stay
pleasant atmosphere, friendly helpful staff, good clean room. would use this hotel again...
NICE HOTEL
Enjoyed the stay here. Modern hotel, rooms well furnished. Unusual slope in bedroom floor (old building). Comfortable bed.Had a bir of bother working out the shower and it was a tad low on the wall (could not raise higher).Cooked breakfast not available as chef was sickOver the piece, a nice place.
Kings Arms Hotel
Hotel was ok, looked really plush from a distance but once you looked a bit closely the finish was not great. We had cold water for shower on first night but was told there was a problem with the boiler, the second night was ok. We received an apology but nothing more, other hotels I have stopped at would have given a complementary drink or something as an gesture. The hotel staff were very friendly and very welcoming.
Nice hotel
We had problems with our TV but staff were very helpful and it was quickly solved.There was some noise distrubance outside late on a night but overall a nice stay in a lovely location.
A nice place to stay
The hotel was very clean and tidy. The restaurant is superb - both are well worth a visit.
Mostly Excellent
The hotel is currently being refurbished so the outside doesn't look that great but once your through the front door the look of the hotel is excellent, The room i stayed in was clean and modern with a modern bathroom although I would suggest the hotel provides floor mats as the fllor is tiled and a slip hazard. All in all this is a great hotel and will not dissapoint.
Excellent stay
Hotel was excellent very clean great staff and restaurant was well worth the money would recommend it to all my friends and anyonewho is looking at it i would give it a 10 out of 10
Very smart
I stayed here with a group of friends on a cycling holiday.The outside of the hotel looks quite run-down, but inside it is very smart.The chap on reception was very helpful about our bikes and we were able to bring them right inside to store securely.The bedroom was very nicely furnished, and even though it overlooked the road, it was still very quite.Also very well located for shops and restaurants.The only slight disappointment was the lack of wi-fi in the room.Would definitely stay there again.
Kings Arms
Lovely comfortable room, obviously fairly recently decorated, needs a wee bit of 'snagging'. Breakfast was great. Evening meal in Limoncello was fast, friendly and frenetic, and very good value. Central location, friendly staff, what's not to like.
Historic outside- modern inside
We were impressed how a historic hotelhas been converted to a plush modern hotel without altering the exterior. The receptionist was very friendly and efficient. The adjoining restaurant was good value and we ate there both evenings. There were a few mainly minor drawbacks such as no hooks in the bathroom and the bedside lamps were too low to be useful for reading. We would have preferred less firm mattresses. There were no protectors or toppers but we understand mattress protectors are on order. There was no double glazing. This didn't bother us but it could have been a problem if the weather had been cold and/or there was noise outside.
Historic outside- modern inside
We were impressed how a historic hotelhas been converted to a plush modern hotel without altering the exterior. The receptionist was very friendly and efficient. The adjoining restaurant was good value and we ate there both evenings. There were a few mainly minor drawbacks such as no hooks in the bathroom and the bedside lamps were too low to be useful for reading. We would have preferred less firm mattresses. There were no protectors or toppers but we understand mattress protectors are on order. There was no double glazing. This didn't bother us but it could have been a problem if the weather had been cold and/or there was noise outside.
Nice place, no complaints, could be friendlier?
Nicely done up hotel in good position, with some overnight parking spaces right outside - unusual for central Berwick. The rooms were excellent, the breakfast space a little dark, but all OK-good. Big improvement would be if the reception staff could just be taught to smile at guests: seemed very serious, absent-minded, did not seem to have the mind-set for the hospitality industry. Value for money: OK. would give 3.5 stars if that was possible.
Mixed response
I have mixed reactions to my stay at this hotel. On the negative side, (a) the hotel intercepted my LateRoomsbooking, asked me to pay an extra £10, then asked me to book direct and cancel LateRooms myself, (b) parking arrangements were difficult, (c) a refurbished hotel had wifi only in the public areas, (d) breakfast was a shambles because the extractor fans had failed.On the positive side, the room was good, the attached restaurant was good, the location was good, and I got a partial refund on breakfast when I asked. I left a charger in the room, and the initial response was to get it back to me without fuss, but it hasn't arrived, so that may be positive or negative.
Dad's birthday visit
I booked your hotel as it was my dads 60th birthday and he has always wanted to visit Berwick. Uponentering their room my parents were overwhelmed that your staff had taken the time to put up Happy Birthday banner, and had also placed a complimentary bottle of wine and fruit basket in the room.My parents were delighted with their room,from the large luxurious bathroom and beautiful toiletries to the thickness of the carpets.They also visited the hotel restaurant and were extremely pleased with the standard of the food and the value for money.I would like to take the opportunity to thank all of the staff who were involved in giving my parents the first class experience that they deserve. You truly gave my dad a very happy birthday. I am sure that they will be making a return visit in the near future.Thank so much.Susan Higgins
Excellent!
The room was comfortable and the staff very friendly. Strongly recommended if you want to stay in Berwick. Many thanks.
Great hotel
The Kings arms has been upgraded since we stayed 4 yrs ago.I looks very nice,dont let the outside appearance put you off..this place is very nice!
a little gem
great location, fab room, 30SQ mtr,food very good and great value. would definitely return
Would recommend
Nice conveniently located hotel.Given central location in town, pleasantly quiet.
EXCELLENT STAY
Superb accommodation.Recently refurbished to a high standard however the exterior view of the Hotel does not do the interior justice.Did not get to sample the cuisine but the restaurant and bar Menus looked enticing if I had more time to spend in Berwick-Upon-Tweed.Staff very helpful.Would definitely go back and recommend the hotel to others, both business and leisure travellers.
Excellent
Had a great stay in this recently refurbished hotel.Room spacious, bathroom large. Had dinner in the restaurant and it was really exceptional value formoney.Staff were friendly.
Brilliant hotel
We stayed at the hotel to celebrate our wedding anniversary, and would gladly return again in the future.The hotel is situated right in the middle of Berwick, a good ten minutes walk from the railways station. The staff were very friendly and welcoming, our room was very clean and modernand well decorated with a view onto the Main Street.We had a meal in the restaurant which was excellent, the staff were very attentive and there was a great choice of meals on the menu and they also had a specials boardwith an excellent choice of food.I would like to thank everyone for making our stay at the hotel a memorable one and would recommend this hotel to anyone who is thinking of coming to Berwick. Thank you.
Kings Arms
+ Very nice room, breakfast was good, staff extended my stay by one night and gave me the best price of £55.- Staff called me on my phone at 10:52 reminding me that my check-out was at 11:00! This has never happened me in the past where staff have phoned me before the check-out time!
Very Friendly
Staff is definitely very friendly - from reception to the restaurant Limoncello for flavorful Italian cuisine.The only downside are the facility's hours: breakfast and reception only open at 8 (at least on saturday) so i couldn't have breakfast before work and the electricity went out and nobody was available to help.On a personal note I am so sorry for dropping my cup of tea on the bed.
Lovely Hotel
Had read some of the reviews about the hotel and was worried a bit about what it would be like but nothing to worry about. Lovely rooms and bathrooms. Very modern and clean. Managed to get a look at a superior room and that was a great size with great bathroom. Yes its an old building but they've done a great job of refurbishing. Looks like a few things still to be finished off but didn't affect us in any way. The outside has a notice saying that a planning application had been made re the outside of the building and obviously they have to wait to see what the Council decides about what signage etc they can put up as its a listed building. We found it easily though.Great choice at breakfast in the Limoncello restaurant and wishing we had went there for dinner the night before.
Nice Hotel
Nice quiet room at the back. As recently refurbished noticed a few snagging things that need attention re the decoration but did not detract from the comfort and cleanliness. Fantastic evening meal in the restaurant. Only gripe was the fact that as there was no shower cap provided with the complimentary toiletries (which I would have expected) and as it was an overhead shower head I couldn't have a shower without getting my hair wet. Have read many negative reviews but I would say some people nit pick. Complaining about seagulls - did they not expect to see/hear any at the sea side?
Relaxing few days
My daughter and I stayed for two days.The hotel was beautiful with very helpful staff.We had a delicious breakfast with lots of choice.Its situated in the centre of Berwick upon tweed with great shops. We will definitely stay again
Not bad for the price
The room was clean and the bed very comfortable. Shame about the outside of the building!The bathroom washbasin taps were very hard to operate. They need a bit of attention from a plumber. They're either off, or a torrent.I couldn't get the TV to turn on, but I had already got ready for bed so didn't bother to get assistance.All in all, not a terrible stay, and a convenient location.
25-26th July
Very friendly energetic young staff tried hard to operate the hotel in the face of practical difficulties, especially shortage of manpower.The refurbishment was not intrusive at this weekend but the new fittings already showed signs of wear-our curtain rail in 19 was coming off, having already been repaired.The barman in Hide and Seek was a delight at Happy Hour.The "musical" entertainment at the adjacent Brown Bear and the roistering outside linked to it made sleep impractical till midnight on Friday. Not a rare problem for town centre hotels! The next night we mistook the over-amplified singer for karaoke at first. Happily he was so bad the young crowd was discouraged and the performance finished earlier.Berwick is a great place to visit and tour from.
A fine stay
For a single room I was very impressed with a separate bath and shower and a small double bed the room was more than ample. Clean, fresh and quite. I did not have a meal. My only complaint is that I did not stay longer.
Pretty Good
Generally a pretty good hotel & decent value.Newly refurbished to a good standard & all the staff are friendly & helpful. Couple of points to note 1) No name on outside of building so bit tricky to find & 2) No coat hangers so bring your own. But I would definitely stay there again.
motorcycle weekend break
What a brilliant place to spend the weekend, this hotel had it all, it was very clean, very tidy, and well maintained and managed, , it was situated central for everything interesting in the area, food in the hotel was excelent, rooms are very comfortable, staff where very friendly and helpful, highly reccomended for a weekend break,
Dr
Exceptionally high standard and value for money.The lady receptionist proved invaluable support in helping me resolve my complex travelling arrangements by train and for that reason I will be using the hotel in future.The maître d' at breakfast needs to develop a smile however. I would like to see fish (smoked haddock) on the menu for breakfast.Its the benchmark of an excellent hotel for me and given the supplies in Berwick...why not?Dr S Barr
Great management!
The hotel manager was attentive and very accommodating of our needs when we arrived after 11pm with touring bikes that needed to be securely stored which he didn't hesitate to allow us to do indoors. The room was newly refurbished and comfortable and when we had trouble with the water pressure the manager was fast to help out. We enjoyed our stay.
Short break
It was only after we arrived that we realised we had stayed here before a few years back. The hotel is in process of a serious upgrade - well situated toward the centre of the town on an historic site. The room was spacious and comfortable and well appointed (but no clock.)The bathroom was large - and the taps and plugs took some time to learn to operate (some instructions might help?)The towel rail gets very hot - this needs a warning or a lower heat setting. The breakfast was a little slow, but tasty and very good value. No onsite car parking but local parking no problem and free.
Lovely Hotel
On arrival, we were greeted by a very nice, helpful receptionist who made checking in a breeze, also booking a table for us on our behalf in the adjoining restaurant.The room was very clean, well made & cannot fault it. Bed was freshly made & also very clean. Room was on the top floor & as a result was hot with no aircon to help bring the temperature down which proved to be a couple of sweaty nights sleep.All in all a delightful stay in the Hotel.The newly opened cocktail bar is small but very nice & the staff were polite, friendly & really good to chat to.The only downside to us celebrating our 17th wedding anniversary was the meal we had in the adjoining Limoncello restaurant.AS mentioned the receptionist had booked our table on the Saturday night for 7pm. We arrived at 6.50 at which point we told they would be a couple of minutes setting our table.After watching several other parties walking in & getting seated before us we enquired why & told it was just a very busy night.So, after finally getting seated AT 7.40! we proceeded to place our order. The resulting fiasco of service was terrible. Waited 20mins for starter, a further 20mins for the main then after waiting for 20mins for the bill got sick & went to the counter to pay.Arrived 6.50. Left 9.30!!! No apologies or anything, just give us your cash & do one!Cannot fault the food - Gorgeous.4* Hotel (would have been 5 if only the room wasnt so hot)5* Hotel staff5* Cocktail Bar & staff4* Restaurant food0* Restaurant serviceWould have given 5* overall if it wasnt for the Restaurant Service.Will definately stop there again but will NOT be booking a table at the restaurant.
attractive old hotel
Very comfortable bedrooms, and warm, friendly service. Excellent breakfast.Cheaper dishes for dinner were only OK, but things from the blackboard were much better.Suggestions: grow vegetables for the restaurant in the attractive back garden; repair broken drainpipe at the back (needs urgent attention); explain how shower and bath controls work in the leaflets in the room; lower boiler temperature for hot water to save money, energy, and scalding risks for guests.In publicity material, emphasize hotel's proximity to Maltings Arts centre, and outstanding beauty of views from walks on town battlements and by the harbour. Not part of a sterile chain; bags of atmosphere and history; so definitely recommended.
two brothers
we stayed at the kings arms for five nightsand it was very comfortable and the staff made you very welcome I will stay again.can recommend it.
Mini break
The Hotel had recently undergone refurbishment. It has beautiful Georgian features well preserved. Although we had a beautiful en-suitedone out in quality materials there were some unattended to snags.... nothing terrible though.The staff were extremely pleasant and helpful.If you want wifi it only works if you are a few yards from reception. The seagulls are a bit of a menace with their loud calls starting at around 3.30 a.m. (early July) andI got "splashed" on by one as I entered the hotel.We would visit again!
Historic!
Stayed in Berwick to visit some historic sites and didn't realise Charles Dickens stayed at the Kings Arms. It's being renovated so the only name on the front of the building is Charles Dickens! Anyway I had a very pleasant little room, with all I could want. Really well fitted out, comfortable, clean. Was July and warm, had to have the window open, so the only draw back was the noisy sea gulls outside and the skip that was collected at 7:30am Sunday morning! Otherwise great, thanks.
Nice Stay
We had a nice stay at the Kings Arms. The receptionist is brilliant and so helpful. A few small niggles but al in all fine.
Nice Refurb - Needs Polishing
Receptionist friendly and welcoming.First room offered too small and dark(12?) was not worth £95. Second room offered (8?) was fine.Obviously just been refitted and some 'snagging' is needed (details given verbally). Curtains and rails inadequate - do not cover window and difficult to pull, hence some had already come away from hooks.Otherwise comfortable and smart although provision of breakfast (and other services) by a separate business is not appropriate re:accountability - need to include b'fast in the price - we breakfasted elsewhere - due to questionable reviews.Overall good and we might stay again.Provision of a shotgun might be useful to tackle the seagulls at 3am (perhaps the council should propose a cull - the gullsappear to present a number of problems)!
King's Arms Berwick
We were very impressed by the staff, hotel and restaurant facilities. We really enjoyed our stay at the King's Arms and will definitely return.
Very Nice Room
Really warm and friendly hotel. Room was brand new and I highly recommend the cocktail bar. Location, very central.
Perfectly pleasant
Nice clean hotel, smack bang in the center of Bewick with lots of parking near by.The restaurant was fine enough, nothing special but the meals were nice.The service left a little to be desired as they were more concerned with laughing and joking with each other and selecting music but when we did have their attention it was good.The young waiters did forget things you'd asked them for.But there are lots of nice places to eat around Berwick so we ate out after our first night.Breakfast very good, cooked to order.The only thing I felt could have been improved was the number of staff on the front desk.The young lady who served us was incredibly helpful but she was on her own.At one point, having to run toilet roll up to our room herself.Overall we were very pleased with our stay and would definitely come here again.
Fantastic Break
Thank you Kings Arms Hotel we enjoyed our stay.Our room was very stylish comfortable & modern and your staff were friendly and accommodating.We had a lovely break and will be visiting you again soonAngie
Kings Arms Bewick
We found the Hotelcomfortable and inviting.The Staff were allfriendly an helpful, helping us reschedule our staffdue to my wife having an operation.The bedrooms were nicely decorated and the bathrooms modern andbeautifully clean.We used the Limoncello each night and were well satisfied.
ShortBreak
enjoyable short break stay at Kings Arms Hotel. Comfortable room and bed, nice breakfast. Very pleasant staff, could do with a few more! Would recommend the hotelto anyone wanting a place to stay in Berwick.
Nice one
The staff were very friendly and helpful. The room was clean and had everything we needed for just one night, although a little noisy from the pub next door. A nice, hotel, wish the bar had stayed open when we returned from eating out - shut by 10.15pm!
Kings Arms Hotel
A nice room and thoroughly friendly and supportive staff
Excellent Hotel
We really enjoyed our stay at The Kings arms. The staff and service were excellent. We would stay there again.
1st Visit
At the time of our visit 7th June 2014, we found the hotel to be in a good position within the town. However there is no onsite parking and only short stay parking in front of the hotel. There is free parking some 50 yards down the street, although a little nervous about leaving our car there no harm came to it overnight.There was no hotel name whatsoever on the rather tired looking frontage of the building which added some frustration to our arrival. Pavement covered in pigeon droppings and steep entry steps badly in need of a coat of paint added some disappointment.However the interior soon reassured us, following recent decoration and refitting I can only say that the results are a very pleasing contemporary feel.Room 10 was comfortably spacious with an excellent finish to the bathroom. The only downside being the position of the room, it was facing a busy street which suffered from nearby loud music and noisy revellers but it was Saturday night after all.The hotel was further complimented by a good standard of housekeeping and cleanliness, friendly and polite staff and a very reasonably priced restaurant which served good quality food.Would I stay again? only if I couldn’t find a more reasonably priced alternative.£95.00 a night for a double room with a further optional breakfast at £8.95 per person I thought was a little overpriced, however if that’s within your budget, you won’t be disappointed.
Our 2-Night Stay
Bedroom was excellent with very modern fittings, bathroom one of the largest!Staff made us most welcome. We would definitely stay there again and recommend to others.
Snagging
Impressive refurbishment though some snagging issues to solve! Good restaurant, slow breakfast, nice room once snagging is resolved
really good hotel
Staying for one night recently we were very impressed with the high quality of the accommodation.The staff were friendly and helpful.
Very Good
Everything we needed and more, staff were great ,rooms spotless ,breakfast great meal in evening very good.
Lovely Place
A lovely refurbishment, still ongoing !!. Good restaurant, friendly staff and very clean comfortable rooms.All in all, great value for money.
Very comfortable rooms and great food
Picked this hotel as a last minute booking and was not too sure what to expect.The young man at reception was very friendly and helpful when I was checking in and I thought the quality of the bedroom was excellent for the price. The food at the adjoining Limoncello Italian Restaurant was delicious too.
tourist
accommodation was spotlessly clean and comfortable,staff were very friendly
Excellent Service and Accommodation
I travel for my job and stay in hotels on a regular basis, usually staying in large chain hotels. This was a refreshing change, in terms of quality and value for money. Reception was very friendly, helpful and efficient. Nice big room and bathroom. Quite warm on arrival, would have been nice to get some fresh air in, but appreciate it's quite an old building and the windows have probably been sealed for a while. Availbility of Wi-Fi in room would be good, i Got the impression this will be available in future. Will hopefully get the chance to visit again in the future and will be good to see it when the Bar is open and the outside has a facelift. If the interior is anything to go by i'm sure it will be impressive
Review
Great hotel. Great service. The best of staff and friendly city. Great place for a holiday. Hope to return
kings arms
The Kings Arms is a curiosity , it felt like a slightly unfinished project where the owners had lost interest just a day or so before completion. However our receptionist /manageress could not have been nicerand no effort was spared to make sure we had a nice stay despite problems with bathroomplugs/tapsthat don't work properly, missing tv remote controls, and the lack of kitchen staff who turned up late for breakfast. The owners are lucky to have her, she deserves a lot of credit , a valuable employee.The Hotel for the most partisvery comfy, clean and pretty good value. Nice towels & sheets , big bathroom, masses of tiling! So much tiling in fact we imagined they had bought a whole container ship full. Not much wrong then, just needs finishing.. butplease ask the kitchen staff to turn off the sickly green disco lights and "hits of the eighties' at breakfast at 8am. If you can managethat we would definitely come again.Oh and Limoncellorestaurant is not bad either.
Rally trip
Although the hotel still has some finishing touches to complete the welcome is warm, the rooms are clean, comfortable an well equipped.The restaurant is terrific value too.Does need to get the sign up at the front soon though!
4th May 2014
Amazing room, fantastic restaurant, Decor is quality, staff very friendly so that means we're comingback !! Soon !
Lovely stay
Lovely building, rooms spot on, and the staff especially the girl on reception are delightful. Pure value for money and will definitely be back.
Unexpected Treat
Been twice now and will continue to go. The stunning new interior at The Kings Arms is almost completed and it's really tasteful.My room was lovely, bright and modern with a beautiful contemporary bathroom. The staff were helpful, friendly and chatty. The restaurant, Limoncello topped off the whole experience with a wonderful selection, a great ambience, great staff and exotic decor. I can't wait till next time !!
Short visit
Very tired exterior, pleasantly surprised on interior. Still needs some finishing touches inside(door hooks in bedroom) Staff very friendly and helpful. Parking can be a problem.
Great stay
Fantastic stay, comfy beds and spotless clean.
Birthday
Good hotel very clean very good food. Staff and rooms were to a high standard. Only one point the cost is high and should be reduced until all parts of the hotel have been upgraded as bar not completed yet and coffee lounge not fully open
Business traveller
I stayed on business and really like what is being done to bring this hotel into what I see as a 4 star rating.Very comfortable and top spec.However breakfast needs to be looked at. A waiter or greeter is needed. Leaving this to one guy also doing the cooking doesn't work unless you train him to do both. I was ignored for a long while and others left the restaurant without being addressed and food was also not ready despite it being 7:45.
Happy Customer
When you go through the doors, the hotel is done to a very high standard and was greeted straight away by a staff member.The bedrooms were clean, tidy and comfyand the en-suite bathroom was very large and also very clean.The cooked breakfast was nice and the Limoncello restaurant is an ideal place to eat on an evening, again with friendly staff and quick service.Only stayed for two nights but would definitely recommend to others and if in the area again would definitely stop again.
Weekend break
We had a lovely time everyone was very friendly the rooms were lovely and very clean lots of clean towels we found that the hotel is in a great location and free parking every where . the food in the restaurantwasvery good shame the bar wasn't open the cooked breakfast was ok but there was no continentalas stated on the menu.
Review of Superior Double
Newly renovated but still a few tweaks needed. Some furniture looked brand new, but some was showing its age. 2 comfy chairs, a desk and 2 bedside cupboards and lots of room.Room was clean, modern but with still the squeaky floorboards, or what some would call character, of an old building. Double bed exceptionally comfy. Nice and central location, a little noisy with only single glazing facing the front street on a Friday night, but nothing to stop me sleeping. Loved the towel sculptures! Reception friendly and helpful. Limoncello restaurant tasty and good value. I had a pasta dish with shredded salmon but it was more like cubes of salmon - very pleasantly surprised. Busy but good atmosphere.
great value
We stayed at the Kings Arms Hotel whilst taking a weekend break to celebrate our wedding anniversary. We stayed in a superior room and found it perfect for our needs. It was clean spacious and the layout of the room meant the wardrobe was away from the main bedroom area giving the feeling of moving between rooms. I liked this. The bathroom was large with bath and separate shower, both of good size. Lovely fluffy towels and modern décor. Staff were very helpful and accommodating sorting out anything asked of them immediately,i.e booking us a meal and giving us information on the local area. The restaurant located within the hotel is very efficiently run, friendly staff and great food at a very reasonable price. We had a great weekend and would definitely return to this hotel.
Great Family Room
We stayed in Room 16 which was a family room. The room was well set out with the double bed in one section and a single bed round the corner giving privacy between parents and child. The ensuite was very modern and clean. We ate at Limoncello which adjoined the hotel. Food there was good value and there was plenty of choice. Service was too quick for our liking though and we had eaten our starter before our drinks had even arrived. The hotel is still work in progress but overall we found it very pleasant and a good base to explore the local area.
Mr & Mrs S Davis
We spent a wonderful three days at the Kings Arms Hotel recently. Our room and bath room were recently refurbished and were a delight to stay in, very clean and comfortable.The staff were extremely friendly and helpful. They even organised a beautiful bouquet for my 35th wedding anniversary that awaited me in our room. Thank you so very much, the flowers are still exquisite. We enjoyed a such memorable break there.As 'Arnie' so famously said, 'I'll (we'll) be back!'
birthday treat
we stayed at the kingsarms we were welcomed and found all staff very helpful very clean and tidy just needs the signe putting out side !! but yes we would return so day
Kings Arms, Berwick.
We have just arrived back from staying at the King Arms Hotel for 2 nights. Both myself and my wife found our stay very comfortable and the hotel staff welcoming, polite and friendly. The Limoncello restaurant has good fresh quality food available at good prices. The staff (Harry & Joe) are both professional, polite and helpful. The local people of Berwick are friendly and chatty and our whole experience of our 2 day stay was good. Highly recommended.
Good Stay
No complaints. Staff very friendly,room well appointed, good freshly cooked breakfast.
Nice hotel but noisy
The exterior of the hotel leaves a lot to be desired and I cant understand why having refurbished the inside, they havent even got a name on the outside.The twin room was spacious but at the end of the hotel, next to a pub which was noisy until the early hours.For this reason, I would not stay here again.That said, the restaurant served good quality meals at a reasonable price and the receptionist was extremely helpful and friendly-nothing was too much trouble.The continental breakfast was poor with only a meagre selection of cereal and fruit.
What a surprises
Bit hard to locate because there was no name on the front once inside what a surprise really light and airy very friendly staff the rooms very clean highly recommended
Berwick Kings Arms stay.
Excellent stay at the Kings Arms, room was lovely, staff friendly and restaurant great.
nice quiet place
Nice quiet place hotel very clean tidy and modern. Food excellent and staff very helpful.
Hotel review
Great rooms fantastic food will be back look forward to revisiting when all works complete keep up the good work.
Weekend Break
We stayed at the Kings Arms for 2 nights. It is currently undergoing refurbishment and we were given room 21, a newly refurbished room at the front, on the 2nd floor.The room and bathroom are both decorated and fitted out to a very high standard and the room has beautiful original windows.Having said this, there was some noise from the street at night, as there are gaps around the windows!
Stay 3rd/4th Apr 2014
The hotel/staff were excellent, however the lack of hotel parking facilities, plus the voracity of local Traffic Wardens, cost me an extra £25 for parking just outside the line markings,in the street out front, left a sour note to a nice 2 day break. For this reason I am only awarding an average. The hotel needs to look at getting its own parking facilities
A real "WoW"cher!
We visited The Kings Arms on a Wowcher offer for 2 nights. First impressions (once we found our way in as there's still no name on the outside of the building) were very good and Alex(andra!) gave us a very warm welcome. The room was spacious, beautifully decorated with a nice comfy bed and the bathroom was big - plenty of very hot water and towels and toiletries. We did have a bit of trouble controlling the flow on the shower but I'm not going to complain of having water that's too hot! However, Management might consider providing a bath mat as I seriously slipped stepping out of the shower onto the smooth tiles with wet feet.My only big complaint? Please, PLEASE ditch the plastic lined mattress covers! They are hot, sticky and sweaty to sleep on and smack of cheap, second rate motels! (Sorry but I hate these things so much!)But, on the whole, we did enjoy our stay and the meal we had in Limoncello was pretty good. Breakfast chef gets brownie points!!Would we stay at the Kings Arms again? Possibly ... if we hadn't found somewhere that's absolutely faultless, just a few miles from Berwick, for our third night's stay!
Great Hotel
We really enjoyed our stay at the Kings Arms Hotel. The room was lovely, very clean with tasteful decor. There was everything you could need provided in the room. The hotel was also in a very convenient location in the centre of town. All in all a great stay!
Stay at the kings arms hotel
The reception at the hotel was very welcoming and the hotel is beautiful. The rooms are really spacious and clean. I would recommend this hotel to friends and family, we had a really good stay.Thank you king arms
Kings arms Berwick
Nice modern room, comfortable
What a surprise
Beautifully refurbished inside....much better than the price indicates. The restaurant was superb and very reasonable. The young lady on reception was one of the most pleasant and professional that I have encountered, a credit to her employers. This hotel was a lovely surprise in a good position in a nice town...need I say more except I will be back ?!?!
Weekender
The Kings Arms is situated in a historic part of the Berwick -on - Tweed close to the quay side. It is ideal for exploring the town on foot. There is plenty to see and do. The hotel itself has been recently been refurbished to a high standard and it was a pleasurable experience to stay there. The staff were friendly and helpful. Steps up to the front door and parking restrictions outside the hotel could impact on less mobile visitors. Once inside everything is easily accessible.
my visit
I can thoroughly recommend this hotel , the room was excellent very spacious clean and modern. The restaurant was lovely, very nice food and reasonably priced. The staff were very friendly and polite my wife and I had a lovely stay
Review
Had pleasure in staying in Charles Dickens room which had been tastefully re decorated.Young lady in reception very attentive and quickly resolved the odd problem we had.Very nice meal in the Limoncello Restaurant
Very nice
Don't be put off by the outside appearance , which does need a complete revamp . We asked for a superior room and it was worth the extra . Lovely large room with dressing area and en suite . Evening meal was very good. My only complaint is the breakfast ::my husband had full breakfast which was goodbut as I don't eat a cooked breakfast ,I normally have continental but it was very poor , the croissant was stale , ham& cheese slices were dry and curled up , no banana's only a couple of oranges so all that was left was marmalade on toast . That said , The host was very friendlyand given more time I am sure all these points will be corrected .
2 night stay (wowcher)
Kings arms staff were very polite, friendly & happy to help! the Hotel was very clean tidy & modern. The Front door did however keep blowing adjar, making it very drafty! The food in the Italian was very good,& affordable, the service was excellent throughout our stay! lovely atmosphere. Great base for visiting places of interest, i.e Bamborough castle, & Holyisland both well worth visiting, only down side was the parking, outside.
Kings Arms Hotel
Overall I was happy with my stay - I had a very friendly welcome from the girl on reception and had a lovely, recently refurbished room. The room was a little chilly but I had a thick duvet so I wasn't cold during the night. The bathroom was also recently done to a high standard, however the shower wasn't great.I ate at Limoncello as I was too tired to venture into town - a big mistake. Although the food sounded great on the menu it failed to deliver. Odd tasting and overcooked.Despite the restaurant, the hotel itself is very nice and my room was a reasonable price. I would recommend to families/business people/couples - just find somewhere else to eat!
Excellent Stay
Very welcomming. Room spacious and clean, bathroom excellent and been refurbished.Dinner was excellent and served with helpful staff. Very good value and so was breakfast.Business trip and would not hesitate to stay again.
Kings Arms, Berwick
The facilites and decor of the hotel were excellent however the signage and name on the website are two totally differant things.As you arrive you see the sign Limoncello and not The Kings Arms which is a tad confusing; the front door was locked at 8 in the evening and then need to decide to go round the back enterance; then when allocated the room there are no signs on the 1st floor to indicate the direction of the rooms again confusing; all that said the rooms are all really well appointed.
review
1st time in your hotel found it to be extrememly comfortable and 1st class room cleanlinessonly thing was room 8 the shower has little pressure.restaurant was excellent warm friendlywith good choicehappy to recommend
Excellent service
We stayed here for my birthday it was fantastic the staff couldn't do enough for us. They had put balloons and banners in our room by the request of my husband and anything u asked the staff was never too much. Would recommend staying here.
Berwick on Tweed break
The hotel was well situated for walks around the town and shopping. The room was comfortable and spacious but lacked a mirror near a socket for the hair drier.The continental breakfast was lovely with a great selection to choose from.Our evening meal in the Limoncello restaurant was very good. Still undergoing renovation, the Hotel will be even better when the outside appearance matches the smartness of the inside.The staff were friendly and helpful.
Good value, very comfortable
Staff on Reception were very welcoming and extremely helpful.The hotel is very comfortable, clean and well appointed - very good rooms, bathroom and beds.I had two very good nights sleep, and value for money was very good.didn't use restaurant because the menu wasn't my kind of food.No Wifi in bedrooms was a slight downer - but reception staff were very helpful on this point - both nights of my stay.would definitely stay again if in the areaG
Berwick weekend
My wife and myself found the superior double room to be excellent.Most comfortable bed,and the ensuite facilities were first class.The staff were most helpful and very friendly,which made our stay most enjoyable.
Good
Stayed for two nights in a premium room due to all standard rooms been booked, room was comfortable, clean and warm, TV was a little on small side due to size of room, tea and coffee facilities in the room. For business travelers the breckfast times are a little restrictive been 8-10am for me it would be better 7-9am, it also would have been nice to have bottled water in the room. I am going to stay again in a standard room to compare with the B&B I normally stay at.
weekend stay
Very enjoyable two night stay, the receptionist was very helpful.We dined in the hotel both nights, good food and good
A Lovely Weekend
This was our first visit to Berwick Upon Tweed, and our lovely experience at The Kings Arms helped make our weekend really enjoyable.The staff were very warm and welcoming, explaining everything that we would need, and booking us very quickly.Our room had clearly had a lot of time and money invested recently, having a modern feel.Everything was very clean and we had everything available in our room that would be expected.Would certainly love to return to The Kings Arms for another enjoyable stay.
Excellent hotel
Friendly and helpful staff. Excellent hotel, situated in an ideal location.
Excellent hotel
Friendly and helpful staff. Excellent hotel, situated in an ideal location.
Excellent hotel
Friendly and helpful staff. Excellent hotel, situated in an ideal location.
Excellent hotel
Friendly and helpful staff. Excellent hotel, situated in an ideal location.
Excellent hotel
Friendly and helpful staff. Excellent hotel, situated in an ideal location.
Excellent hotel
Friendly and helpful staff. Excellent hotel, situated in an ideal location.
Excellent hotel
Friendly and helpful staff. Excellent hotel, situated in an ideal location.
Excellent hotel
Friendly and helpful staff. Excellent hotel, situated in an ideal location.
Highly recommended
My husband and I had fabulous weekend at Kings Arms Hotel, Berwick-upon-Tweed.We found the hotel staff to be very friendly and helpful.Our room and bathroom décor was lovely and it was all spotlessly clean.The food and service in the restaurant was excellent.We would recommend to friends and hope to be back in the future.
Anniversary stay
We have just returned from a stay at the hotel, the rooms were large and spacious (superior room) bathroom had an amazing bath and large powerful double shower.We look forward to a return visit .
Amazing
I recently stayed at the King's Arms with my eldest son for a couple of days as we were attending a funeral in Coldstream.We had a wonderful stay, the rooms are airy and comfortable having been recently refurbished. The staff were extremely friendly and helpful. The onsite restaurant, Limoncello is amazing serving excellent food. I will certainly be visiting again. Thank you Kings Arms for a wonderful stay.
Little Gem in Berwick
This recently refurbished hotel did not fail to impress! The room was very modern, clean, tidy with nice facilities; comfy bed, tea and coffee, good TV, and a lovely bathroom.The staff were very friendly and helpful, and the receptionist recommended the restaurant on site for our evening meal. It exceeded our expectations with its extremely tasty and very reasonably priced food! It is definitely worth a visit. Also breakfast offered a great choice from the continental or cooked option.Overall the hotel is in a great spot in the town.We would definitely recommend this hotel for visitors to Berwick! We had a wonderful stay.
A fabulous stay
A fabulous modern hotel better than most of the big chain hotels. A highly rated restaurant which seemed to be busy all the time. The hotel was ideally situated by the shops and railway station not far away. I found the staff very friendly and helpful very chatty very welcoming. I would highly recommend the hotel if it's just for a break or business.
Fantastic
Stayed 2 nights here 14/02/2014, everything about our stay was wonderful, hotel very nice although not entirely finished, didn't affect our stay in any way, room, stunning, very high quality finish, comfortable and well equipped. breakfast, more than ample, good selection available and the food at Limoncello restaurant was exceptional. The staff make a wonderful experience even better, very welcoming friendly and accommodating, we didn't encounter any unpleasantness in the hotel or in Berwick itself. would definitely return, every weekend if we could. Thankyou Kings Arms for an amazing 2 days!
Great value
Had a lovely two night break in the newly refurbished hotel, hard working reception staff, enjoyed meals in the very busy restaurant, Limoncello both evenings. Only two small complaints breakfast could have been warmer and water in bathroom was too hot! Excellent location and value for money will be better when cocktail bar opens. No on site parking facilities but car park just down the road is £2.50 all day and can park outside hotel after 6pm free. Hotel has no signage out front to say Kings Arms.
Fresh and appealing
We stayed for two nights. Rooms and reception areas have just had an extensive makeover. Modern and fresh. REally good value Italian restaurant attached. Weather could have been better, but couldn't fault the welcome.
An unexpected treasure
I was most impressed by the high standard at the newly refurbished Kings Arms Hotel.The whole place has sympathetically refurbished with boutique quality bedroomsandsumptuous state of the art bathrooms with good toiletries. A first class welcome at reception.The restaurant offers good value and cuisine. This is a great find for anyone visiting Berwick and would be good for the holidaymaker to base themselves to tour the region.
Feb10-11
Lovely, clean, very clean and comfortable modern room. Food was served to time and was superb. delightful. Staff were not only friendly , but very helpful. My husband and I enjoyed every moment of our stay.
Anniversary
We were very impressed with the hotel. The room was clean,warm & comfortable. The ensuite was particularly nice. There was no noise disturbance either. We dined in the restaurant & the food was excellent & staff very friendly. We would recommend this hotel. Thank you.
Impressed
This is my firwt visit since the refurbishment and I must say I was impressed.Room was lovely and clean. Only slight thing was the lack of repair to a curtain pole but that didnt affect my enjoyment of the facilities. Evening meal in Lemoncello was top quality. The Chef is of a superb standard.
Kings' Arms
No Wifi available in the room although this was advertised at time of booking.The bedroom was very nice but the shower was over complicated and pulsed either red hot for a few seconds or cool for a few more.The best attribute of the hotel was the charming receptionist who was very helpful and apologetic regarding wifi concerns etc.Wish I'd remembered her name as she is the reason this is not a lower rating.
great stay
our stay at kings arms was good from start to finish room was very clean heating could be regulated by radiator thermostat breakfast was excellent the reception girl was wonderful and very helpful
Comfortable stay
We enjoyed our stay, the room was lovely and it was nice to be able to control the heating. Breakfast was fine but maybe just needing a little bit more attention to detail. If we were in the area we would stay again.
Very Good
Very nicely done out hotel very recently refurbished. Clean and modern rooms with friendly staff. Didn't use the restaurant but will be improved when the Lounge Bar is finished. Be aware though that the free wireless is only in the foyer, not in the rooms.
Good
Had a plesant stay thank you. Apart from the resteraunt were the food was very poor! Improvement needed!! Ie new chef!!!
thank you
thank you a beautiful placea real surprise that gives a nice well rest
Response
Thank you very much for taking time to leave us feedback of your recent stay with us. We are very pleased to hear that we provided you with a nice well rest. Hopefully we will see you again in the future.Kind Regards,Alex DochertyHotel Manager
A job well done
An interesting historic hotel, kept in a pristine state. The room was well-heated, the bed very comfortable indeed. The service was impeccable. I cannot help but wonder whether Charles Dickens thought the same. Thumbs up to you, says I.
Response
Dear Guest,Thank you so much for taking time to leave us such a fantastic review! We are so pleased to hear such great feedback and we are thrilled that we were able to provide you with a comfortable stay and memorable experience. We look forward to welcoming you back in the future.Best Regards,Alex DochertyHotel Manager